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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
33,955 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2011 Chevrolet Suburban Owner Comments (Page 1 of 6)

problem #101

Mar 172022

Suburban

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Suburban. The contact stated that the air bag warning light was illuminated on the instrument panel. The contact later received a recall notification for NHTSA Campaign Number: 21V050000 (Air Bags) which she associated to the failure. The vehicle was taken to the dealer for the recall repair; however, upon picking up the vehicle, the contact noticed that the air bag warning light remained illuminated. The vehicle was taken back to the dealer who provided the contact with a diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Long Beach, NY, USA

problem #100

Feb 222022

Suburban

  • miles
Takata Recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bismarck, ND, USA

problem #99

Feb 052021

Suburban

  • 0 miles
Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts are not available.

- Jeffersonville, OH, USA

problem #98

Jan 012016

Suburban

  • 75,000 miles

A D V E R T I S E M E N T S

The dashboard cracked around the passenger airbag deployment area and above the top of the driver side instrument panel.

- Midland, TX, USA

problem #97

Mar 012017

Suburban

  • miles
Takata recall. The contact owns a 2011 Chevrolet Suburban 1500. The contact received notification of NHTSA campaign number: 21V050000 (air bags) however, the part to do the recall repair was unavailable. The contact called ralph sellers Chevrolet (15015 Florida blvd, baton rouge, la 70819, (225) 529-9130) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Baton Rouge, LA, USA

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problem #96

Sep 202016

Suburban

  • 106,056 miles
This is a Florida vehicle where heat and humidity (the major factors identified with failures of these airbags/inflators) can cause my Suburban to be a high risk to me and my family. We submitted for this recall in 2016 and have yet to be contacted on status or estimated time for the parts/procedures to be ready to complete this repair. As GM disagrees with this recall, they appear to be stalling in hopes that the vehicles will just be retired before they have to repair them. We shouldn't have to wait until people die for the NHTSA to force the hand on GM to implement this recall.

- Merritt Island, FL, USA

problem #95

Oct 142020

Suburban

  • miles

A D V E R T I S E M E N T S

I'm writing this complaint because GM has yet to issue a solution for the recall on the airbags. When will GM issue the fix, with all these new recalls coming out on the takata air bags I am deeply concerned with why this issue hasn't been addressed with my vehicle.

- San Antonio, TX, USA

problem #94

Sep 122017

Suburban

  • 98,000 miles
Dash cracking around airbag housing

- Harrodsburg, KY, USA

problem #93

Jul 012016

Suburban

  • miles
Important safety recall notice submitted to notify me of the important recall for my vehicle. General Motors has been unable to solve the problem, nor replace or fix the issue. (id# 16V381). My other vehicle, of a different manufacturer, was quickly corrected and made safe. It is completely unacceptable for GM to leave this issue for so long unresolved. Notice was mailed July 2016, it is now November 2019. More than 3 years for a repair of propellant that may degrade causing the inflators to "rupture during deployment, causing serious or fatal injuries." This is unacceptable. Three years is unacceptable for GM to delay.

- Huntington Beach, CA, USA

problem #92

Nov 082011

Suburban

  • miles
Air bag for this 2011 Suburban has been in recall for 9 years with "recall incomplete, remedy not yet available". I think 9 years for a recall solution is enough time - especially when there is no way to disable the air bags. Please tell me what my recourse is when a family member is killed by shrapnel.

- Natchez, LA, USA

problem #91

Oct 232019

Suburban

  • miles

A D V E R T I S E M E N T S

The airbags on my 2011 Chevy Suburban have almost never worked since owning the vehicle. It has been to multiple shops for the airbags and not one has been able to fix it. They all have gotten it to go away for a day or two but not a single dealership has been able to fix it. The vehicle is unsafe and I'm stuck with it. The vehicle only has 60,000ish miles but has no value due to this issue.

- Sandusky, OH, USA

problem #90

Jul 012016

Suburban 8-cyl

  • miles
2011 Chevrolet Silverado K2500hd ltz. Consumer writes in regard to takata airbag recall notice #49151. Consumer request to know when part will be made available.

- Carmichael, CA, USA

problem #89

Jul 012016

Suburban

  • miles
Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was received in 2016. After contacting the manufacturer, the contact was informed that the parts needed for the recall remedy were not available. The local dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hiawatha, IA, USA

problem #88

Oct 012018

Suburban

  • miles
The contact owns a 2011 Chevrolet Suburban. The contact stated that the vehicle was included in NHTSA campaign number: 16V381000 (air bags). The manufacturer was notified and stated that the part was not available. The contact was informed that she would be notified when the part became available. Victorville Chevrolet (15425 dos palmas rd, victorville, ca 92392, (760) 684-4511) was contacted and they provided the same information. The vehicle was not repaired. The contact had not experienced a failure.

- Erwin, CA, USA

problem #87

May 272016

Suburban

  • miles
Takata recall date of recall: May 27, 2016 date of complaint: July 1, 2019 the recall is still incomplete and remedy is unavailable. We live in a very hot, humid environment. This is unacceptable.

- Albany, GA, USA

problem #86

Jul 182016

Suburban

  • miles
Takata recall. The contact owns a 2011 Chevrolet Suburban 1500. The contact received a recall notification for NHTSA campaign number: 16V381000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Autonation Chevrolet North richmond hills (7769 boulevard 26, North richmond hills, tx 76180) was contacted and confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bedford, TX, USA

problem #85

Mar 172019

Suburban

  • miles
Recall was issued may of 2016 and I've still not been notified to bring vehicle in for a fix.

- Phoenix, AZ, USA

problem #84

Feb 282019

Suburban

  • miles
Takata recall has still not been resolved after 3 years. I drive my family in this car and until it's fixed we have to take 2 separate cars. It's okay, I've made my payments to GM in a timely manner on a car I don't feel safe driving my family in. Recall # : 49151

- Menifee, CA, USA

problem #83

Aug 302018

Suburban

  • 97,000 miles
The dashboard is falling apart and should a crash happen chunks of plastic could go flying through the interior. The upper dashboard right below the windshield cracks and falls apart. When moving or going over a bump it makes noise rattling around. Tried to go to the dealership but it's not covered as the vehicle is just out of warranty.

- Killeen, TX, USA

problem #82

Jul 252016

Suburban 8-cyl

  • miles
Takata recall. The contact owns a 2011 Chevrolet Suburban 1500. The contact received a recall notification for NHTSA campaign number: 16V381000 (air bags) and stated that the manufacturer did not repair the vehicle within a reasonable amount of time. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available..

- Holland, TX, USA

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