This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle is less than three years old from date of purchase (Oct 2013) and current mileage is just shy of 58K. My dashboard around the airbags is cracked on the passenger side. It is also cracked just above the driver side instrument cluster. My vehicle was not moving, it was parked in my driveway. My concern is in the event of a vehicle accident should the airbags deploy that the broken dashboard pieces will become projectiles. Upon further research via social media and various news sources, I have learned that this is an issue with GM products (Avalanche, escalade, Sierra, Silverado, Suburban, Tahoe, Yukon) from 2007 to 2014. These vehicles should be recalled to have the dashboards replaced with a more suitable material that will not crack in less than three years.
This is the third Suburban I have owned in the last 7 years. I have owned a 2008, 2011 and now a 2013. They have all had the same problem. The dash board cracks at the left top corner of the passenger airbag. I am afraid that if the air bag goes off the dash may separate into pieces becoming flying objects. In my current 2013 vehicle the dash has also started to crack on the dash panel on the drivers side.
The contact owns a 2013 Chevrolet Suburban. The contact stated that while driving and making a right turn, the brakes would erroneously activate causing independent deceleration. The contact also indicated that the air bag warning light was illuminated and the horn had also failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 36,000.
A D V E R T I S E M E N T S
- Mansfield, TX, USA