This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I attempt to speed up or slow down my truck hesitates, and it's followed by a significant shake, like a shudder, and sometimes it just jerks, or clunks, like it's doing a very -??hard shift-?? when the automatic transmission changes the gears. Sometimes it shifts so violently, I feel like I got hit by another vehicle. I've also tried to accelerate into traffic, and the truck hesitate and then abruptly and violently jerks into gear. It creates a big traffic safety issue! Other times the transmission shifts gears so hard that it slams the truck forward, and makes feels like I've been rear-ended. Now it barely shifts!
While traveling on a busy highway with cruise control on the rpms would go up about 2,000 then drop back down to normal. This happened all the way home (1hr 30min). No lights on dash or warning went on. Then when I was back in the city, I was at a stoplight turning left and pressed the gas it engaged and started to move and then the rpms shot up to 4,000 and the car didn't go. No warning lights, messages appeared.
The transmission on my vehicle had a catastrophic failure according to the dealership with only 80k miles. This car is driven 10k-15k miles a year. This is completely unacceptable. These need to be recalled as this is happening to more & more of these model vehicles.
The contact owns a 2015 Chevrolet Suburban The contact stated while driving approximately 45 MPH on the highway, there was an abnormal oil odor and an abnormal sound coming from the vehicle prior to the vehicle losing motive power. There were no warning lights illuminated. The vehicle stalled in traffic and the Police arrived to direct the traffic while waiting for the tow truck to arrive and tow the vehicle. The vehicle was towed to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,000.
Transmission issue at 160,000 miles and the whole system needs to be replaced. which was told most vehicles from 2014 - 2016 have these issues. such as the suburban, yukon, tahoe, serria, told could cause fire.
- Frederic, MI, USA
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Hello, While driving my Chevy suburban last week as I was pumping gas with my two year old son in the back seat. I saw smoke leaking and rolling out from the bottom of my vehicle. I had shift the vehicle off and inspected thoroughly. I couldn-€™t see and understand where this was coming from. It wasn-€™t the engine block and no check engine lights had come on. So I let the vehicle cool and started her up. No issue until I was a mile or two from my family summer rental and all of a sudden the vehicle felt as though it slipped out of gear. I was left without any power and realized I was smoking again. I pulled or what I would call drifted to the break down lane and pulled my little man out of the vehicle. This happened on Saturday and after almost a week in the shop, the dealership sprung me a nice $5200 price for a transmission. I am now looking and seeing two different recalls for this vehicle. Ironically the these two issues look exactly like the two recalls they have for the power train. [XXX] Illuminated FX Inc [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 Chevrolet Suburban. The contact stated while driving 20 mph, the vehicle decelerated and stalled. The contact stated that the RPM was elevated while depressing the accelerator pedal however, the vehicle failed to respond. The contact stated that the check engine warning light was illuminated. Bystanders assisted the contact in pushing the vehicle to a safe area. The contact stated that he waited for approximately five minutes before restarting the vehicle and continued driving to his residence. The failure recurred and the process was repeated several times before arriving at his residence. The contact stated that an independent mechanic arrived at his residence and informed him that the transmission needed to be replaced. The vehicle was not yet diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
My 2015 Suburban has 103000 miles on it and the transmission failed. It is going to cost $5300 to repair. It is just over the powertrain warranty so this will be out of our pocket. Suburban have known transmission issues. We believe a $60,000 vehicle should last longer than 6 years and 100,000 miles.
Transmission failure during driving including humming noise and vibration, inconsistent shifting, difficulty shifting gears and hard/sudden shifting while driving.
Transmission failure while driving down the road. Vehicle not shift into gear. Car was under mileage warranty and 20 days outside of 5 year warranty. It is a huge safety concern as this happened when driving the vehicle.
The contact owns a 2015 Chevrolet Suburban. The contact stated that the vehicle made a grinding noise while driving over 45 mph. In addition, the traction control warning indicator illuminated. The contact received a recall notice for NHTSA campaign number: 14V374000 (power train). The contact took the vehicle to potamkin Chevrolet (706 11th ave, New York, NY 10019) to have the recall repair performed. After the repair, the failures recurred. The manufacturer was not notified of the failure. The failure mileage was 140,000.
The contact owns a 2015 Chevrolet Suburban. While the contact was making a left turn, the steering lost power and then returned momentarily. The failure recurred and the vehicle shut off. The contact stated that an unknown stability indicator illuminated and the vehicle made a whistling noise. The vehicle restarted and was taken to the chuck fairbanks Chevrolet (972-408-1571, located at 629 N I 35 E, desoto, tx 75115) where it was stated that there was no recall. The contact was informed to bring the vehicle back if the whistling noise recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000. Consumer stated when making a turn steering wheel snaps back usually 2-3 times a day.
Transmission was shifting 'roughly' both in accelerating and decelerating conditions. So rough that movement within the vehicle was experienced by driver and passengers. When the vehicle was undergoing braking and decelerating conditions the vehicle would also make noise as shifts occurred in the transmission (loud banging or knocking sounds were heard). The vehicle was maintained according to manufacturers recommendation. Eventually the transmission experienced more unsafe conditions when gears would not engage during acceleration. The vehicle would roll backwards on inclined surfaces for several inches to several feet before transmission engagement. If traffic was behind on any incline the driver would have to use brake to prevent rolling backward and making impact with vehicle behind.
My condenser went out at 96K. I contacted GM and they stated that they had a recall on the condenser. Took the vehicle in to a GM/Chevrolet dealership and they began to inform me that the recall only is for vehicles less than 60K. They stated that GM knows there is a problem but due to mileage my vehicle is not covered. Due to living in the South I can not afford to have a car and not have air. So we fixed the condenser out of pocket. 1st-the condenser part was on a national back order and they stated that it could take up to a month to receive the part. Alert that there is a problem with the manufactory making condensers for GM cars. 2nd-the part was $200-300, although the service was $1100. 3rd-6 months after the replacement of the condenser and all working fine, paying out of pocket. The transmission goes out and the connection is associated with the replacement of the condenser. GM is aware of this issue but only wants to assist with people who mileage is less than 60K. There is obviously a serious problem and GM has not taken ownership! total cost in 2yrs for repairing and fixing 1part that lead to 3parts $4.5K.
The contact owns a 2015 Chevrolet Suburban. The contact stated that the transmission gears failed to properly shift into any gear without warning. The contact was uncertain if the warranty would apply to service the vehicle. Herman jenkins motors Inc (2030 w reelfoot ave, union city, tn 38261, (731) 885-2811) and rock-royal oaks Chevrolet Cadillac (3417 park ave, paducah, ky 42001, (270) 908-4808) were notified. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
My 2015 Suburban is leaking in the cooler line transmission I have to much oil in the front the subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting please, my concern is the oil can touch a hot surface and cause fire I drive my car every day whit my kids please help me thanks
The contact owns a 2015 Chevrolet Suburban. While driving 55 mph, the transmission began to slip. The engine revved and the vehicle moved forward as if it were in neutral and made a heavy, abnormal rumbling sound. The contact also smelled smoke and the vehicle was leaking transmission fluid. The contact pulled the vehicle over to the road shoulder. There were no warning indicators illuminated. The vehicle was towed to neilson Chevrolet (1 us-46, dover, NJ 07801, (973) 366-1243) where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, only parts were replaced and not the entire transmission. The manufacturer was not made aware of the failure. The failure mileage was 77,619.
Upon starting vehicle with no previous problems a check engine light and traction contral warning light were displayed on the dash board. Attempted to drive the vehicle, driver could feel the vehicle shake while idling in park, and while stopped but in drive, when driving the vehicle shake continued at both city and hwy speeds. Vehicle shifting felt sluggish. Took vehicle to dealership in albany, ga, vehicle required all 8 injectors to be replaced, along with a coil, spark plug, and two "F-(s)pipe" according to dealership paper work code P0300 and 050D were reported as the problem, also described as a cold start misfire. Vehicle is a 2015 Chevy Suburban lt with 54K miles. Service manager stated this is a continuing problem with Suburban. Service department stated this was one of the few items not covered by Chevy's powertrain warranty, total cost to owner is 1741.20
Car would rev, then shift very hard into gear from a full stop - either going forward or into reverse. Had also noticed some uneven gear shifts when go up hills and revving of engine prior to transmission engaging when on the highway. Taken to dealership, where I was told the transmission pump went out and would require the entire transmission to be replaced, which was not under warranty. This happened at 144,400 miles. However, the remanufactured transmission would be waranteed for 300,000 miles.
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- Camby, IN, USA