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8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
65,350 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
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2020 Chevrolet Suburban accessories - interior problems

accessories - interior problem

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2020 Chevrolet Suburban Owner Comments

problem #1

Sep 192024

Suburban LT

  • Automatic transmission
  • 65,329 miles

A D V E R T I S E M E N T S

This is a very random issue, sometimes it happens a lot other times I can go days without seeing it. Happens at night, day, hot, cold, and appears to be a fault of the screen or capacitive touch function.

It's like a ghost is pushing on the nav screen. Always seems to be on the left edge or right edge of the screen about half way down. A real pain when you are trying to navigate maps as it clicks away from your map view. Sometimes will randomly FaceTime as well. Doesn't matter if a phone is connected either.

This is a known problem (has been for many years with Suburban and other GMC vehicles but GM has done nothing. GM known for their electrical issues so it is expected. There are a few YouTube videos with fixes which involve replacing the whole screen and head unit. This can be done with after-market and maybe costs about 1000 plus your time (not a simple switch). Chevy service centers can also replace with about a $2000 price or so. Guess I'll buy a Honda or Toyota next time instead.

- rickytango, Lithia, US

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