This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cracking dash board. My car was bought brand new and my first crack occurred at 3 years old to the left corner of my airbag. Second crack just recently occurred near drivers side. Chevrolet and my dealership are not helping me to replace my dash. My car is not that old and outside of warranty. When driving down highway it starts to crack more and raddle and shake. I am afraid that the dash or steering column is going to come off if there were to be an accident. I have called GM and they have no regards or concerns for my safety and told me its my problem.
Takata recall my dashboard is cracking on my 2014 Chevrolet Tahoe ltz. I have contacted GM and my dealer that I bought the car from. GM is doing nothing on the part of help pay for it. The dealer is giving a discount. But I shouldn't have to pay for this malfunction. I have done research and this is common with Chevrolet Tahoe's. I want to be compensated for this issue. If you need photos I can send you them. Thank you (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I own a 2014 Tahoe with only 34000 miles, a vehicle I'm still paying for. A few weeks ago, the dashboard cracked for no reason. I looked online and found out thousands of GM vehicles are affected by this same exact issue. The crack not only affects the value of the vehicle but also the safety of the passengers as it may puncture the airbag during deployment or sharp pieces of the dashboard can fly out as the dashboard is so brittle. As a government law enforcement officer I find it disturbing that the NHTSA has turned a blind eye to this problem. It is obvious a defect affecting thousands of vehicles and ignoring, putting hundres of lives at risk to save GM's bottom line, is unacceptable. I have exhausted countless hours dealing with GM's customer services reps and they all work out of a unified script and refuse to acknowledge the problem and replace the part. Now I find myself driving a time bomb with my family in it. I am begging your Agency to look into this issue again and to not look the other way. I risk my life for this country every day to protect you and your families and I expect you to do the same for me and mine.
My dashboard has a 2" crack starting from the top of the airbag and running up to the heat exchange vent. The vehicle was being driven and I heard a popping/cracking sound and after I returned from my trip I noticed the small crack in the dash.the crack continues to grow and now has spread along the heat exchange. Chevrolet said I would have to replace the entire dash at my expense. The vehicle is in excellent condition and because such care has been provided it should be warrantied by Chevrolet.
Cracking dash board. My car was bought brand new and my first crack occured at 2 years old to the left corner of my airbag. Second crack just recently occured near drivers side. Chevrolet and my dealership are not helping me to replace my dash.
Driving down the road, my dashboard cracked on the corner of the passenger side air bag. The dashboard was not struck in anyway or the car did not hit a bump. I'm afraid of the crack being there because it is so close to the airbag housing.
The dash surrounding the passenger side air bag has developed multiple cracks. This creates concern with the integrity of the plastic if the airbag were to deploy. This vehicle is garage kept and only used on the weekends due to the use of another vehicle for work.
My Tahoe has two major cracks abode the instrument cluster and by the passenger side airbag and GM refuses to admit that they have a ongoing and serious issue that if the airbag was to deploy would be a safety issue
On Jan. 15th, 2017 my 2014 Chevy Tahoe got a crack on dash board located on passenger side by air bag. Other issue is the driver side outside door handle is also breaking off. Took my vehicle to chuck nash Chevy in san marcos, tx on 1-25-17 & service advisor mentioned these are way to common issues with these vehicles and Chevy motors is fully aware of the issues. Service advisor mentioned the newer vehicles should not have these issues anymore. However, I am expected to pay out of pocket as my warranty out.
The dashboard is cracked in three places within two weeks of each other. I was driving 35 mph when I hit a bump in the road that caused the first crack to occur in the center. Then the other two happened just with no other pressure or driving hazards.
The dash has cracked and was told by my county officer that if I was in an accident my airbags may not deploy. Also I have been unable to put gas in my SUV due to it taking 27 minutes because it clicks off.
I recently purchased a 2014 Chevy Tahoe with right at 40,000 miles on the vehicle. Shortly after I noticed the dash had cracked on the driver side by the top air vent. The crack has gotten even bigger in the following weeks. I also have a 2007 Chevy Silverado and the dash is cracked on it as well. I know several people who have had this same issue with poor quality GM parts. My Tahoe is an ltz and expect quality when buying such. I called the dealership I bought the Tahoe from and was informed they do not fix these unless I want to pay for it all out of my pocket. This is a GM quality issue that should be recalled and repaired by GM not the consumer.
A D V E R T I S E M E N T S
- Fort Pierce, FL, USA