This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dash is cracking and rattling causing loud noises and movement and distractions when driving. It has been deteriorating slowly over time but it has reached its worse point.
My dash is cracked in 3 places. One is around the passenger airbag. If the air bag is deployed it could send jagged edges into the face of a passenger. Very unsafe and GM just ignores the problem. I had a cracked dash with a Lexus and they replaced the dash no problem. Why won-€™t GM fix this problem?
I purchased a 2014 Chevrolet Tahoe LTZ around July 10th, 2021 from an individual in Georgia. The vehicle has been immaculately maintained with no damages on it at all. I had researched any recalls on the vehicle before I even looked at it. I found that there was one for an airbag problem. Long story short, I purchased the vehicle and the previous owner took it for the recall issue to be repaired before I picked it up. About 2 weeks after I got it, I noticed that the dashboard was vibrating and that was not anything that was happening when I purchased it. I thought it might just be loose. I-€™m only 5 feet tall so I could not see over the domed instrument panel when driving. It was only when my daughter drove it that she was the one who noticed the very large crack. It-€™s cracked on both sides with the largest being on the driver-€™s side. The crack covers the entire dashboard from the windshield to the dome over the instrument panel. I feel that this is a serious safety issue. I have recently discovered that there was a lawsuit against GM asking for these vehicles to be recalled for this problem. Apparently it happens quite a bit!! I called the dealership that repaired the airbag issue but of course they couldn-€™t or wouldn-€™t help me. I know these dashboards are expensive to replace..upwards of $2000. I wanted to file a complaint because as I said earlier, this is a safety concern for me. Can you help?
- Greer, SC, USA
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Similar to many other complaints previously filed, the dash board on my 2014 Tahoe has numerous cracks. The cracks were first identified in April 2018 and have continued to grow in size and number. It has been inspected by a Riverside Chevrolet in Wetumpka, AL but this is not a part of a current safety recall. There is significant and growing concern that if the vehicle is involved in an accident that the passenger-side airbag will not work properly (having been cut by sharp pieces of the broken dash) or will propel pieces of the dash toward the occupants of the vehicle. This needs to be investigated so that GM will be forced to issue a safety recall for this known problem.
I am writing to you asking for assistance in replacement of my dashboard. I use the October date as we have noticed the cracks over the last couple months. One of the cracks is directly above where the passenger airbag is. I have discovered that there are 10000 members on a cracked dashboard site on facebook. I do not understand why GM does not stand behind this. I am concerned if the airbag deploys and someone is in the passenger seat they can be impaileded with hard pieces of plastic. I love my 2014 Tahoe ltz and has planned on trading it in on a new Tahoe or Suburban. I am concerned that this will impact my resale value of the vehicle and im of the understanding that General Motors will not stand behind this and fix it. I am working with my dealer but having the same problem. I cannot really determine whether the vehicle was stationary in motion etc. I just believe that the cracking has happened over time. I use a sun visor for the most part and live in northern Virginia so it we do not have extreme heat for the most part.
The dashboard in my vehicle like many other peoples dashboard has cracked completely. I was told that this a huge problem with all 2014 Chevy Tahoe's. I believe GM should fix this problem for me and all the others affected. This will cost me a substantial amount of money to be fixed and nothing was done other than me driving and parking my car. I read this could affect my airbags as well.
Yesterday while driving home, my dashboard exploded open. I guess this is a common problem with these cars which should be a serious problem to the manufacturer. After safely pulling over I was able to see that I now have a large crack in my dashboard. Parts shot out of the dash and could have hit me while driving. Please investigate!
My 2014 Chevrolet Tahoe has a 2 inch crack in the dashboard on the passenger side tthat starts at the top left corner of the rectangular "cut out" to the edge of that piece of the dashboard. I am concerned that the effectiveness of the air bag if the car is impacted and do not trust GM's analysis of this question. From what I am reading on the internet, this problem is happening all too often and needs to be fixed by GM. This problem could absolutely be a serious, life threatening issue in case of an accident.
My 2014 Tahoe dash is cracked between the passenger airbag and the windshield vent. I is just hard plastic. I have a sunroof and keep it open during the hot months and the windows are cracked to allow the hot air to escape. I also keep huge sun shades in the windshield. I tried to have it repaired. All she could do was try to mend the crack but didn't have any luck in filling the gap. She said she sees a lot of these and believes it is due to a design flaw. I believe it too. My dash still move up and down when driving. This should be a recall and repaired or replaced at GM's expense. I have asked my local Chevy dealership how much for them to install a new one. It would be $ $1,500. I need someone who knows what to do because it involves the airbag. I am a devoted Chevy owner and have spent way too much money to have something like cheap plastic as a dashboard.
While I was washing my 2014 Tahoe ltz I noticed my front dash board was cracked in 2 places. Now when I drive it shakes and I am afraid that if the air bags deploy I could get the shattered pieces thrown back into me and my families face.
Defective cracked dashboard. The crack continues to extend and in case of an accident, it could potentially puncture the air bag, greatly compromising safety. Additionally, the brittle dashboard could become sharp flying pieces in case of an accident. I contacted GM/Chevrolet in May 2018 to report the crack and was given a quote for almost $2000 to replace the dashboard. Plenty of data shows that the defect of GM dashboards cracking is widespread, however, GM fails to acknowledge their fault and recall affected vehicles. I am contacting you as a concerned owner and law enforcement officer concerned for my safety and that of my family. I have done everything to get the problem fixed by GM or the GM dealership that sold me the vehicle. However, they all have turn a blind eye to the issue. I hope this message does not fall in deaf ears and you can assist me in solving this hazardous situation I am in due to GM lack of concern for safety.
I have a 2014 Chevy sonic and since the first set of new wipers theyhave been an issue. The driver side one is the issue. They fly off with the vehicle is in motion. In total I have had seven wiper blades fly off on me while I was driving. Last Friday we had major snow coming down quickly, on my way home my wiper blade flew off again. The ice froze to my windshield before I could get to a safe parking place. It made it difficult to see to pull over and get out of heavy traffic safely. I have had Chevy personall, auto zone, and my husband all replace the wipers, it never fails they still end up flying off the driver side.
Vehicle was purchased new and has cracking on dashboard near airbag. Both front doors have lost all plastic in the door handle making it nearly impossible to grip door to close the doors, no form left to door handle. Both door and dash have been this way for 2 years and out of warranty so no one will fix the issues!
A D V E R T I S E M E N T S
- Chesapeake, VA, USA