This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2013 Chrysler 200. While driving on the highway at an unknown speed, the contact was altered by another motorist that flames were present underneath her vehicle. The contact coasted the vehicle to the side of the road. The contact exited the vehicle as tall flames erupted underneath the engine. The fire department was called and extinguished the fire. A police and a fire report were not filed. There were no injuries. The vehicle was destroyed and the insurance company had the vehicle towed to a tow yard. A dealer was not contacted. The vehicle was not included in NHTSA campaign number: 13V043000 (fuel system, gasoline). The manufacturer was notified of the failure and the contact was awaiting a call back to determine if they could investigate the cause of the fire. The VIN and failure mileage were not available.
My engine has cut off numerous times while turning as I was driving. When I try to restart the engine turns over but won't stay running. I have to let car sit for about 10 minutes then try again & it starts.
I have a 2013 Chrysler 200 with the 'pentastar tick'. a known problem to be found in the 2011 to 2013 Dodge, Jeep, and Chrysler. This issue comes from the cylinder head or in my case the camshaft rockers and lifters. These are known issues with the pentastar engine, to the point it has received the name the 'pentastar tick'. a 150,000 mile warranty has been extended toward the cylinder, but as for the camshaft no extended warranty has been authorized. Since less consumers are affected by or report the camshaft issue, Fiat Chrysler auto feels it is not liable. A problem they know exist but if it appears at the end of the 5 years/100,000 mile warranty and it does not include any life threatening issue for the car owner, they are not responsible for the pentastar engine.
While driving the vehicle it cut off suddenly with no warning or check engine light came on. Took the car to a dealership they tore the engine down and discovered chunks of metal in the oil pan and metal clogged the oil filter. They did not give me a cause for the metal being present. They said I would have to pay more money in labor to have them dig in to the engine to figure out what failed.
The contact owns a 2013 Chrysler 200. On several occasions, while driving various speeds, the vehicle stalled without warning. While attempting to restart the vehicle, the contact had to wait approximately one hour for it to restart. Additionally, while the accelerator pedal was depressed, the rpms revved, but the vehicle failed to accelerate. The contact had to drive 20 mph or the vehicle would stall without warning. The vehicle was taken to mike riehl's roseville Chrysler Jeep Ram (25800 gratiot ave, roseville, mi 48066, (586) 859-2500) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was taken back to mike riehl's roseville Chrysler Jeep Ram where the fuel pump was replaced, but the failure recurred. The vehicle was then taken to ray laethem Chrysler Dodge Jeep Ram (18001 mack ave, detroit, mi 48224, (313) 884-7210) where it was diagnosed that the PCM, fuel pump, and crank shaft needed to be replaced. The vehicle was repaired. The failure recurred and the vehicle was taken to Suburban Chrysler Dodge Jeep Ram of troy (1790 maplelawn dr, troy, mi 48084, (248) 585-8800) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to jim riehl's friendly Chrysler Jeep (32899 van dyke ave, Warren, mi 48093, (888) 834-3916) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failures. The contact was offered a fee, but declined. The approximate failure mileage was 60,000.
- Detroit, MI, USA
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The contact owns a 2013 Chrysler 200. The contact stated that the vehicle stalled while being operated at lower speeds. The failure occurred without warning. The contact stated that the failure recurred on approximately six occasions. The vehicle was taken to an independent mechanic, but could not be replicated. The contact referenced NHTSA campaign number: 13V552000 (engine) as a possible solution; however, the VIN was not included in the campaign. The manufacturer and dealer were not notified. The failure mileage was approximately 88,000.
12/22/2017 my front end started bouncing and shaking, on the freeway it got really bad I was scared and my grandsons got very upset and thought we we going to crash. I thought the engine would fall out the bottom, or my left front tire was going to fall off, also the brake lite comes on sometimes every 15 mins., now today spent all day trying to talk to any Chrysler service person to call me back ! no one did! my car died last night no crank no start im stuck in sacramento at my daughters, I was to work 3:30 to midnight to night 01/15/2018, really hope I don't lose my job ! went on youtube everyone had the same problem and cant fix...
My vehicle will cut off/stall while driving, losing speed control. This has happened more than I can count. On residential street, main highways, and freeways while doing speeds up to 70mph. If I am able to pull over to safety I would attempt to start the vehicle and it would crank but wouldn't turn over. After 2hrs the vehicle would start. I've taken it into several dealerships to be diagnosed and they wouldn't be able to duplicate the issue. The dealership hooked up a tracker and said it was one thing and fixed it and the problem is still happening. First incident was mothers day May 2017
I was driving straight on the highway my cars engine lost all power. Lights still worked, it just wouldn't run, I got my car brand new less then 5 miles on it, it wont run now wont turn over wont do anything. Dealership claims that they have never heard of this happening. Now I have a car sitting in my driveway good for nothing other then a thirty thousand dollar paper weight can anyone please help
Bought care used from the dealer 9 months ago and at approx. 52,000 miles the check engine light and traction control light came on while driving. The car decelerated to 30mph and lost all throttle control. Luckily I could pull over and get out of traffic and when I stopped the engine shuttered violently then cut off. This could have been fatal if it happened on the interstate. Had to restart the car over a dozen times to get it home. Finally got it to the shop and they have replace the throttle body and computer. Still at the shop and the issue is still not resolved. The bill is almost $600 and I don't have a working car. After doing research I see this is the same issue that happens to this car. Chrysler really needs to recall all of these cars and refund all money so we can buy a car that runs and will not potentially kill someone.
The contact owns a 2013 Chrysler 200. While driving at an unknown speed, the contact observed liquid leaking from under the engine area and the emergency brake warning indicator illuminated. In addition, the contact noticed that the temperature gauge increased. The contact pulled the vehicle over and noticed an abnormal sewage odor under the hood. The vehicle was not taken to a dealer to be diagnosed or repaired. The local dealer (Chevrolet & imports 210 maccorkle ave sw, South charleston, wv, 25303) was contacted and stated there would be a diagnostic fee. The contact did not schedule an appointment due to the fee. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000....updated 08/08/17 the consumer stated the repair cost was over $200. The vehicle was repaired but the failure recurred. Updated 08/10/2017
Something electrical is draining my battery. When I drive, the check engine light comes on, the ABS, traction, and brake light comes on while driving. When I'm idle nothing happens. When I'm on the highway it jerks and stalls a bit. I have to accelerate a lot to keep it going. I've had the battery replace 2 times in the past 3 months - brand new. It keep draining my battery. The alternator was fine. I took it to the dealership they told me they can't read it if the lights are not on. But it only comes on when I'm driving. The lights in the car, headlights, and radio all go out while I'm driving then back on. The headlights flicker. I'm about to need to have the battery replaced now a third time with no help from the dealership. My engine light is still on and and it drives rough and I smell gas when I'm driving. I just bought this car in August and I've had more issues with it than any other vehicle I've ever owned. I've only received 1 recall for the vehicle, I believe it should be thoroughly checked because it's too many issues for a car that's only 4 years old.
Engine stopped while waiting at red light and would not start back up. All lights radio ect.. were working. Car had gas. Got a hotshot, car started back up. The next day go to start car and it wouldn't start. 2days work missed. Upset$?!!
Head rest deployed while driving on city strret, the engine also shut down while makeing a left hand turn and will not start back up this has caused every sensor light to come on as well. Prior to this incident, my that my automatic start and locks were not working and the headlights were really dim. I took it to autozone where it was assessed and they determined it was not the battery.
The contact owns a 2013 Chrysler 200. While driving approximately 45 mph the vehicle shook violently and different warning indicators illuminated on the instrument panel. The vehicle immediately decelerated and was coasted to the side of the road. The dealer diagnosed and replaced the electronic throttle control. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 77,000. Updated 04/12/17
The contact owns a 2013 Chrysler 200. While driving various speeds, the vehicle independently accelerated. The vehicle also stalled while idling and several warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing, but the failure could not be duplicated. The failures persisted and the vehicle was taken back to the dealer. It was diagnosed that a piece of paper on the dashboard was the reason for the failure and was interfering with the vehicle's many sensors. The failures still persisted. The vehicle was never repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 20.
My husband purchased this vehicle for me less than six months ago, I went to put gas in it on Saturday 09/10, got out and noticed a sweet burning smell, thought it was someone else's vehicle. I went to a store right across the street got out and noticed the same smell. I then realized it was my vehicle and proceeded to go home(which is a short distance), the temp light came on, the continuous ringing started(as if I wasn't wearing my seatbelt), other lights proceeded to come on. When I turned into my subdivision, the car began smoking. As I turned on my street, it didn't want to pull at all. I managed to get it into the dealership on Monday, but just got a call today and was told the head gaskets blew, and it will be $3000 to repair. I've read similar story's on this site from other 2013 Chrysler 200 owners, and am quite bothered, but I'm also wondering what's being done to rectify this before someone gets injured or killed?
The contact owns a 2013 Chrysler 200. The contact stated that after refueling, the vehicle temperature gauge indicated that the vehicle as overheating. In addition, the seat belt warning light illuminated continuously however, the seat belt was fastened. The vehicle was taken to a dealer where it was diagnosed that the head gasket needed to be replaced. The vehicle was not repaired but the technician informed the contact that there was also a water pump needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 62,000. The VIN was not provided.
A D V E R T I S E M E N T S
- Pittsburgh, PA, USA