This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Dodge Ram 2500. The contact stated while driving approximately 30 MPH, the air bag warning light suddenly activated, and moments later the front driver-??s side air bag erroneously deployed. During the failure, the driver sustained various facial injuries and injuries to the nose. The contact also sustained an injury to the right arm which required medical attention. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 330,000.
The contact owns a 1996 Dodge Ram 2500. The contact stated that while making a turn in the driveway, the driver side air bag deployed. As a result, the contact sustained shoulder, arm, jaw, and head injuries that required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 291,000.
Symptoms: Air bag warning lamp illuminates randomly, horn sounds intermittently, cruise control has stopped working. A casual search of the internet shows these three symptoms occur quite frequently on Chrysler/Dodge and Plymouth vehicles. The cause is a faulty clockspring. The risk is having the airbag disengage, I.e. will not deploy. Chrysler has issued recalls for a number of vehicles for this defect, the problem is they refuse to repair many more vehicles that have this safety defect. Chrysler claims a bad installation at certain plants, problem is the defect occurs on many more vehicles then recalled made at other plants. Cost is in the hundreds of dollars to repair. User repair is not advised since the airbag must be removed.
Consumer totaled vehicle by hitting a tree head on, consumer sustained injuries due to the airbags experiencing no deployment, consumer injured lower back and knees and is still recovering.
- Salem, NJ, USA
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Airbag system triggering mechanism under seat was replaced and no cover was installed due to interference of seat. Stated to be careful not to get anything under seat, or airbag could deploy prematurely. Problem cannot be remedied. Problem still exists.
Chrysler customer relations was notified that the air bag did not deploy upon a frontal impact and agreed to send a special investigations crew to look at the vehicle. There conclusion was that the impact was not in the direct center of the vehicle and that the air bag system still showed to be functional and ready. None of the people who have seen this vehicle could believe that the air bag did not deploy, especially with the damaged incurred! this includes the insurance claims adjuster and the body shop who repaired the vehicle ! in my opinion this is false advertisement by the vehicle manufacturer that states the air bag will deploy in a frontal impact over 20 mph. It doesnt state that the impact has to be dead center of the vehicle !
A D V E R T I S E M E N T S
- Lebanon, OR, USA