This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hazzard: Intermittent head lamp operation (low and/or high beam cut-off) cause: Unknown. Safety issue: Keeping the headlamps on while driving (Dodge Ram 1998.5 2500 4X4 quad cab slt; 5.9L 24V cummins diesel; 47re; stock (no fog lights); 170,000 miles). Problem: Headlamps (low and/or high beam), and occasionally, but not consistently the dashboard lights, cut-off intermittently -- actuating the dashboard mounted headlamp switch (push-pull) restores the lights. Trouble shooting/repairs (executed by a certified automotive repair facility): (1) checked multiple grounds (clean and tight); (2) checked fuses; (3) checked output from generator (steady - approx. 14.5 with "no load"; batteries - new 6/18); (4) checked circuits (verified continuity and resistance); (5) replaced steering column mounted multifunction switch; (6) replaced "headlamp/security" relay; (7) replaced headlamp/dashboard lighting combination switch (replaced 22 months ago (167,000) - original failed. Note: Dashboard above switch - warm to touch. (8) replaced headlamp bulbs (both). Note: No diagnostic trouble codes set. Next action: Replacing the headlamp/dashboard combination switch again. Oem replacement switch installed at approximately 167,000 miles may be malfunctioning. A visual inspection of the switch did not indicate signs of overheating. Actuating the switch indicates normal operation. Speculation: A "ccd bus communication error" is occurring; pulse from PCM (?) to headlamp circuit may not yield the level of resistance required resulting in the intermittent "cut-off". technical advice/guidance/assistance either directly from the manufacturer (Fiat Chrysler automotive), or through the Dodge Ram dealership network is required to correct this hazardous condition.
A D V E R T I S E M E N T S
- Laytonsville, MD, USA