This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Dodge Ram 2500 entire dashboard cracked and fell apart. Regular maintenance was performed, and it was usually in covered parking. Pieces fell into the wiring and mechanisms stopping their use. I bought an oem replacement and it also cracked. I had to replace the ventilation controls because a piece of the plastic wedged into it and broke the levers. Also, noticed two wires that had a sharp piece of plastic between them, and the vibration had worn away the insulation. I replaced those wires before they could short out.
Truck caught fire in middle of night apparently due to some sort of electrical short. Truck was totally engulfed and was a total loss as well as everything around it. Chrysler said that they could not see anything that would permit them to associate the fire with a manufacturing or assembly error, and that they are sure that we can appreciate that fires of this nature do occur for reasons not associated with the manufacturing process! well, please tell me why they have had so many fires of their vehicles and alot of them seem to be with the wiring, and yet they are not accountable. My mother and my son could have easily been killed in this fire, so I am just to assume that Chrysler is going to do nothing until they have alot of dead bodies on their hands, as with Ford? I have alot of trouble with this picture!
Fuse #12 blew while truck was parked. Replaced the fuse, it blew again. This circuit controls radio mirrors and cargo lights. Took truck to dealer, they replaced right door switch. 2nd incident was Oct. 24th. This time though, fuse didn't blow and wire harness caught on fire and melted. This was also the very same circuit (#12). Took truck back to dealer, they had it for a week and replace wire harness. 3rd incident was Nov. 10th, fuse #12 blew again. Tried to replace fuse and it blew again. Truck is currently at the dealer and they can't find the short as of the time of this complaint.
- Romulus, MI, USA
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- Virginia Beach, VA, USA