pretty bad
Typical Repair Cost:
Average Mileage:
101,870 miles
Total Complaints:
126 complaints

Most Common Solutions:

  1. replace dashboard (51 reports)
  2. not sure (31 reports)
  3. recall on dash would help (31 reports)
  4. file class action to mandate dodge to replace safety hazard (6 reports)
  5. install pre formed plastic dash (3 reports)
  6. replace dash with quality material (3 reports)
2001 Dodge Ram 2500 accessories - interior problems

accessories - interior problem

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2001 Dodge Ram 2500 Owner Comments (Page 4 of 7)

« Read the previous 20 complaints

problem #66

May 012004

Ram 2500 SLT 5.9L

  • Automatic transmission
  • 269,000 miles


click to see larger images

crack in the dashboard crack in the dashboard crack in the dashboard crack in the dashboard

I've had this truck since it was new and overall it has been a great truck, however the dashboard has completely imploded. I beleive this is a significant safety issue as the pieces range in size from small to large and they are razor sharp in some places. I purchased a carpet dashcover and have basically ignored the issue, however I can no longer ignore this. There is practically nothing to support the carpet dash cover up!!

I was a GM truck owner before this and if it were not for the Cummins engine I never would have purchased this truck. Dodge needs to step up to the plate and fix this problem!!

- , Canyon Lake, TX, USA

problem #65

Aug 052010

Ram 2500 LS 5.9L Diesel

  • Automatic transmission
  • 137,000 miles

My Dash got so bad within the last 2 years that I cut my hand 3 times requiring medical attention from just cleaning my inside windshield.

I never checked into getting it fixed as I had other costly issues such as burned out injection pump (twice) that was under warranty that Chrysler (Daimler at that time) would not cover due to bad fuel pump....costing me meg-a-bucks. I ended up adding a idiot light sensor monitoring the fuel pressure. Plus I added two fuel pumps...one in the gas tank and one external so it would not drop below 4 lbs pressure. A law suit class action is needed..........Yes !!

- , Davison, MI, USA

problem #64

Jul 122010

(reported on)

Ram 2500

  • Automatic transmission
  • 73,824 miles

This is the first auto I have ever owned that I have had this kind of problem and I have owned several autos and trucks This dash is totally falling apart and is getting dangerious. It is sharp and could make a very serious cuts.Big holes are appearing now where it is falling apart. This truck is practically like a new one except for the horrible DASH.....

- , Joplin, MO, USA

problem #63

Feb 012007

Ram 2500 2500 4x4 V8

  • Automatic transmission
  • 85,000 miles


dash started out a small crack now chucks out of dash. dodge needs to listen and fix the problem . iv always been dodge fan but now don't know!


problem #62

Nov 302007

Ram 2500

  • Automatic transmission
  • 60,000 miles

This is my second Dodge Ram. The dash is steadily cracking and pieces are steadily falling out. This is such a safety hazard! The pieces could really hurt someone. Dodge needs to replace this dash! I own another Dodge and it is doing the same thing.....

- , Calhoun, LA, USA

problem #61

Apr 052010

Ram 2500 SLT 5.9L

  • Manual transmission
  • 80,000 miles

The dash board is cracked in 6 places. Pieces are starting to fall into Dash. I will have to glue together and install a cover. I can't believe Dodge can standby and say there isn't a problem. If or when somebody has an accident and a shard of dash kills somebody they will pay. THIS IS A SAFETY PROBLEM!!

- , Mountain Green, UT, USA

problem #60

Jul 312007

Ram 2500 2500 HD 5.9L

  • Automatic transmission
  • 165,000 miles


just another cracked dash panel from dodge. i received an estimate from a dodge dealer

to replace it. $737.00 i would like to get it repaired but not for that price. so I'm leaving

it there for now and when people ask me "how do you like your dodge", i show them.

buy American? maybe but not dodge.

- , Oswego, NY, USA

problem #59

Mar 012009

Ram 2500 Laramie 5.9L Diesel

  • Automatic transmission
  • 110,000 miles

well. have contacted dodge and they don't want to do nothing at all , love my truck but in my opinion this is not right , i am seriously considering going to chevy . i have checked the duramax and seems that's the solution to my problem , realistically i am losing a dashboard and a little bit of dignity driving this broken down dashboard but dodge at the end will lose me and a lot of other consumers . WATCH OUT DODGE .....YOU MAY LOSE YOUR HORNS ON THIS ONE ..thank you

- , Wauchula, FL, USA

problem #58

May 012010

Ram 2500 2500 5.9L

  • Automatic transmission
  • 75,000 miles

people don't care anymore thats why Americans are about to go broke, they don't want to do the right thing , Dodge knows its wrong but they don't want to give up any money to fix the problem.

- , Baldwyn, MS, USA

problem #57

Oct 182007

Ram 2500 2500 HD Diesel

  • Manual transmission
  • 145,000 miles

dodge should stand behind there problem! cracked dash board! can you say class action law suite!

- , St George, UT, USA

problem #56

Apr 102009

Ram 2500

  • Automatic transmission
  • 120,000 miles


yeah well my dash is cracking everywhere also!. And had my tranny re-done too right after the warranty ran out,like thats why I waited til 2001 to get my truck I figured they had the darn things right by then. Hell dodge here in coshocton wanted $2,500 to fix it!after they drapped me $1800 telling me it was this and that! Then I just took it to RACCO transmissions and they knew right off the bat what it was! lol (imagine that!).Well the guy told me at RACCO it would cost me $1800 to rebuild it, I told him dodge here wanted $2500 to do it, he just laughed and told me that dodge here brings all their transmissions over to them to re-do!!(imagine that!).Well they fixed it in a day in and half and RACCO saved all the parts that where bad, from there I went straight to the dodge here in coshocton put the parts on the head's desk and ask him if he knew what these parts where from? He didn't know lol.I told him I wanted my money back from all the times u charged me saying it was this and that when it wasn't!.I finally got $800 back and yeah my air cont. don't work either they said they had to pull my dash off to get to the problem there!!lol they wanted to do that for me instead of giving me the money, told them I don't use it anyways lol

- , Coshocton, OH, USA

problem #55

Dec 022009

Ram 2500 2500 SLT 5.9L

  • Automatic transmission
  • 60,342 miles

This is dam disgrace, to take so much care of your truck, just notice some cracks and while driving the whole dash crumble in, This is an eyesore. This sh*t should be a recall.

- , Queens, NY, USA

problem #54

Oct 012009

Ram 2500 2500 Cummings

  • Automatic transmission
  • 60,928 miles

My truck's dashboard is cracking and pieces are falling out. That is only the beginning of the problem. Since apparently the dashes on all Dodge trucks are failing, it is impossible to find a salvaged replacement dash. I have been told by other Dodge truck owners that factory dashes are on backorder, and have not been redesigned- so $500-$800 gets a customer a replacement dash, but it will only last 3 years. I could go on, but I am certain that you understand what I am telling you. Since I cannot afford to replace my dash with a factory one, I will need to continue driving my truck with the cracked dash until pieces of it fall down behind the dash causing electrical problems and whatever else. This will result in the vehicle being dangerous, if not impossible to drive.

- , Seguin, TX, USA

problem #53

Nov 142007

Ram 2500

  • Automatic transmission
  • 75,000 miles

Dodge needs to fix my dash it is crack from front to back and side to side. Previous owner covered it with a carpet dash mat, I removed it only to find the damage as I first heard of this issue. The fuel pump went out which I understand is also common practice around 85,000 miles. THE DASH NEEDS TO BE FIXED

- , Colstrip, MT, USA

problem #52

Apr 082007

Ram 2500 SLT 5.9L Turbo

  • Automatic transmission
  • 142,000 miles

Dashboard started with a small crack then completely disintegrated. Looked kind of like peanut brittle once large chunks began to break apart. I bought a plastic dash cover which was pretty easy to install. Overall, I like the truck, but Dodge should have recalled the dash issue.

- , New Market, MD, USA

problem #51

Jul 012009

Ram 2500 ES

  • Automatic transmission
  • 196,000 miles

I bought the truck used..but really nice shape. it is a 2001 Dodge Ram 2500 Diesel. The dash was cracked already..not shure how long been that way.but a week after be bought it. a big whole fell though the dash. it is cracked everywhere.even trim in front of my steering wheel. This should be made into a recall to have replaced by Dodge.It is a Safety recall. Thanks for Illinois

- , Nebo, Illiois, USA

problem #50

Jun 022009

Ram 2500 SLT 5.9L I6 Diesel

  • Manual transmission
  • 119,000 miles

My truck has always been garaged and a sunshade always used. I take such good care of my truck and you would be hard pressed to find one in such good shape as mine. My dash like everyone else has finally cracked. It cracked in 8 places about the same time. It is progressing worse and worse very quickly. I now hate my truck, hate driving it, and hate sitting in it b/c all I see are these cracks growing and growing and my truck falling apart. No wonder Chrysler is bankrupt. I will never buy another Chrysler unless they fix this on their dime.

- , Nevada, TX, USA

problem #49

Feb 152004

Ram 2500

  • Manual transmission
  • 28,000 miles

I presently own 5 Mopar products and you would think that i own enough stocks in chrysler corperation OOP'S I actually meant Government motors, that you would think that they would at least fix one of their stock holders vehicles but not so, I guess my next car will have to be a four letter F word, all I Have to say to chrysler Corp is sink away its your doing and I am done trying to support you!

- , Beaverton, OR, US

problem #48

Jan 042004

Ram 2500 Sport 2500 Diesel

  • Automatic transmission
  • 40,000 miles

Like every other Dodge owner my dash has cracked... The first time it cracked I spent $1200 dollars to fix it. Now 2 years after the second dash it is cracking again. This isn't just BS it should be criminal. They know there dashes are substandard and should do a mass recall. Dodge should just go out of business and do the American people a favor. I see a Ford in my future

- , Henderson, NV, USA

problem #47

Apr 012008

Ram 2500 Cummins

  • Automatic transmission
  • 125,000 miles

The dashboard is broken in several places. Anytime it is pressed slightly, another piece breaks off. It is ridiculous. This should be a recall item. I have had other dodge trucks. 2001/2002 seem to be the only years the dash is this poorly made. I am looking at having to spend nearly $1,000.00 to repair the dash.

I am very happy with the rest of this truck and with the other truck I previously owned.

- , Beaumont, TX, USA

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