7.7

pretty bad
Typical Repair Cost:
$606.00
Average Mileage:
95,901 miles
Total Complaints:
176 complaints

Most Common Solutions:

  1. replace dashboard (84 reports)
  2. not sure (49 reports)
  3. complain, complain, complain at dealer (12 reports)
  4. cover with a dashboard cover (12 reports)
  5. replace dash (10 reports)
  6. get a dashboard from online for 260 + shipping then diy (5 reports)
2003 Dodge Ram 2500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 2500 Owner Comments (Page 7 of 9)

« Read the previous 20 complaints

problem #56

Jan 192011

Ram 2500 ES

  • Automatic transmission
  • 43,000 miles

A D V E R T I S E M E N T S

Dodge should replace the compleat dash .it looks like apiece of junk on the hole dash.

- , Bayonet Pt., Flordia, USA

problem #55

Jul 152008

Ram 2500

  • Manual transmission
  • 89,000 miles

https://www-odi.nhtsa.dot.gov/ivoq/ Check out this site to make a complaint on your dash. Maybe if enough people complain to the gov. they will recall this Safety Issue. I sent my complaint in a while back but to a different site. No reply yet. It is 'www-' with a dash not a dot. I will make a complaint to this site also.

Update from May 25, 2011: www.genosgarage.com. I have heard that it is supposed to be a lifetime dash.

- , Victoria, TX, USA

problem #54

Mar 272011

Ram 2500 SLT 5.9L Diesel

  • Automatic transmission
  • 120,000 miles

Just adding to the long list of complaints about cracked dashes. 2003 Ram 2500 5.9L Cummins. Dash cracked on passenger side running front to back near the airbag. How can this be safe? Haven't price checked a repair yet but looking at the above posts it won't be cheap. I've maintained the truck as best as I could possibly have. Thanks Dodge, I've had two of your trucks but a third will be a tough sell!

- , Topeka, KS, USA

problem #53

Jul 012006

Ram 2500 SLT Hemi

  • Automatic transmission
  • 40,000 miles

A D V E R T I S E M E N T S

Dash Cracked. What a Crock!!! I have had a dash mat on my 2003 Ram two days after I bought it new. A little over 3 yrs and my dash started to crack. It now looks like spider veins all over. I went to Dodge was told nothing they could do but replace dash, cost of over $1200. I called factory and they said nothing they could or would do. I have researched this problem and found that Dodge has known for some time that their Dash's have a defect in the plastic used. And!! Dodge has no plans on fixing past or present problems with the plastic. AGAIN! WHAT A CROCK! Been a Dodge owner for many years, cars and trucks but I am sure thinking of pulling away. Dash cracks, wind noise from doors and grab handles breaking if used. COME ON DODGE FIX UR PROBLEMS, HELP YOUR CUSTOMERS PAST AND PRESENT.

- , San Tan Valley, AZ, USA

problem #52

Nov 112009

Ram 2500

  • Automatic transmission
  • 75,000 miles

My truck is a Dodge 2003 3/4 ton turbo diesel. It has been babied ever since I got it. A year ago I noticed a crack across the center of the dash, which in a matter of weeks became 7 ctacks. I called Dodge's complaint department. I told them the problem and told them that I had their extended warranty. I took it to the dealer to have him look at it and report to the claims dept. After getting the run around for about 6 weeks, I finally got their decision. They said they would help me out. Instead of one thousand three hundred for a new dash, they would do it for nine hundred and sixty dollars. I asked how much just for the dash and me replace it myself. They said six hundred and thirty dollars. Dodge is well aware of this problem and should fix it for a reasonable amount not the unrealistic figures they quoted me. I have owned four new dodges in my life but will never own another.

- , Altus, Ar, USA

problem #51

Jan 112011

Ram 2500 LST Diesel

  • Manual transmission
  • 133,000 miles

Had a custom dash mat since truck was new. Noticed defrost vent pieces missing, picked up dash mat and dash was cracked in multiple places. Dealer wanted $285 just for part. Found online for $190 + $15 shipping. Will see how hard it is to install.

- , Virginia Beach, VA, USA

problem #50

Apr 082010

Ram 2500 Desil

  • Automatic transmission
  • 98,000 miles

A D V E R T I S E M E N T S

dodge won't do anything about the defected problem, Dealership here is fast at selling the vehicle to you. but not fast on doing even maintenance. i have a business and need the truck for work . But need an appointment just to change the oil . any other problem could put me out of business waiting just to have them look at it. I don't go through the dealership for to much anymore. And I won't buy a Dodge anymore because of the service and the fact that the parts that are defected they won't take responsibility for them

- , Houma, LA, USA

problem #49

Sep 022010

Ram 2500 Regency 5.7L

  • Automatic transmission
  • 125,000 miles

I have this really great Dodge Ram 2500 Hemi. The truck is in perfect shape except the dash started to crack at the speaker holes one day . About a week later the whole dash on the passanger side cracked in two seperate places .Other than that the interior is perfect but why would all of a sudden the dash crack so much in less than 2 weeks time ?

- , Youngtown, AZ, USA

problem #48

Dec 062005

Ram 2500 5.7L

  • Manual transmission
  • 86,000 miles

dash cracked and like other owners it continues until components begin to fail and it becomes dangerous as well as being and embarrassment to me when any one see it. it is also unsellable. DODGE MAKES JUNK

- , Flower Mound, TX, USA

problem #47

Oct 102009

Ram 2500 SLT 5.9L

  • Automatic transmission
  • 131,000 miles

I am really upset with Chrysler. Apparently there is a big problem with the dashes cracking on dodge vehicles, including mine. I paid $36,000.00 for this truck in 2003 and the truck is kept in a carport and the dash cracked, a year ago. They won't fix it because it cost them to much to fix or recall the trucks for the problems. But they had no problem getting our tax dollars from the goverment to keep going because of the recession.

I build boats for a living and I stand behind my work and equipment they should too or the goverment should step in and force them too, or no more money...I have two dodge vehicles and have always liked them, but this is my last. Now I am having problems with my transmission also. The Cummins Diesel is great but the truck is falling apart around it.

- , Cambridge, MD, USA

problem #46

Jul 012010

Ram 2500 SLT 5.9L

  • Manual transmission
  • 170,000 miles

A D V E R T I S E M E N T S

I noticed that my dash was cracked. During the morning yesterday, it was cold and I turned on my defroster. The cracks in the dash progressed quickly to a point of blowing the louvers of the defrost vents out at me on high speed!!!! Think that this poses a bit of a safety hazard!

- , Lawton, OK, USA

problem #45

Jan 012006

Ram 2500 5.9

  • Automatic transmission
  • 45,000 miles

dash in these trucks are junk definitely a problem, and if you cant get the stealership to help with something so obvious, just wait till you play the lift pump, and injector game with them (diesel)

- , San Antonio, TX, USA

problem #44

Aug 122010

Ram 2500 5.9

  • Automatic transmission
  • 125,000 miles

I want dodge to replace dash as its a safety issue. Pay 45k for a truck it should hold up longer than 3 years.

- , Maryville, TN, USA

problem #43

Jul 042007

Ram 2500 2500 HD 5.7L

  • Automatic transmission
  • 106,987 miles

Dodge Truck is one hell of a truck that has never left me on the side of the road for over 225,000 miles of hard miles. I have always known that she won't let me down. However the dashboard has been cracking and cracking to the point of totally disintegrating it. It seems to get worse daily. The truck has dark tint on it and I try to block as much sun as possible to maintain the lowest temperature possible in the cab.

I would like for dodge to admit the dashboards are defective and can cause problems. For 50,000 dollars I feel like I should at least get a jar of vaseline for all my loyalty...all I ask is a break on the repair. Dodge man for life ....They are still the truck to beat...My hemi...as long as u feed it..will run..So dodge..please send parts..

- , Tampa, FL, USA

problem #42

Jul 142009

Ram 2500

  • Automatic transmission
  • 160,000 miles

With the dash being well taken care of, it still cracked in several places and some of it will crumble when touched.

- , Oak Point, TX, USA

problem #41

Jun 262009

Ram 2500 SLT 5.7L

  • Automatic transmission
  • 71,400 miles

click to see larger images

dashboard cracked dashboard cracked dashboard cracked

I own 4 vehicles ranging from a 1984 Toyota 4x4 pickup, 1995 Hyundai accent, 1996 Nissan Quest, 2003 Dodge Ram 2500 SLT. My newest vehicle, the 2003 Dodge Ram 2500 is pristine other than the dash which is starting to literally fall apart. My other four vehicles have zero issues with the dash other than a small split in the Toyota dash and all are much older vehicles. I am very frustrated that this is happening. At first I thought that this may be an isolated incidence with my truck but have since found out that this will happen to likely all of them that fall within the 2002 to 2006 year range within a matter of time. What's even worse is that if you buy a new dash from Dodge it will do the same thing.

I have not confronted the Dodge dealership yet. Beware that the edges of these cracked areas are very very sharp. I cut myself pretty good just brushing some dust off of the dash. I have to keep my kids away from it for just this reason. I cannot imagine getting in a wreck with this thing. I can imagine the sharp projectiles coming from the dash.

Dodge, I was hesitant to buy your vehicle to begin with. I have actually been pleased with many other aspects of the vehicle but if an appropriate remedy is not provided regarding this cracked dash issue, it will be my last Dodge.

- , Sandy, UT, USA

problem #40

Sep 052007

Ram 2500 SLT 5.7L Hemi

  • Automatic transmission
  • 44,000 miles

the dash started cracking and continues to crack. it is very embarrassing when people

see the cracks, when the rest of the truck looks good. as for buying a new dodge truck

i don't think so. i would think dodge would take care of the dash problem. if their quality control was effective this would not have happened. what other problems have they missed.

- , Hernando, FL, USA

problem #39

Jul 312007

Ram 2500 SLT 5.9L

  • Automatic transmission
  • 68,261 miles

mAJOR DASH CRACKS REPRESENT A REAL HAZARD, RISKING INJURY TO DRIVER AND PASSENGERS

- , Sacramento, CA, USA

problem #38

May 032010

Ram 2500 V8

  • Automatic transmission
  • 98,000 miles

The rest of the truck is in perfect condion. The dash board is going to start coming apart in peices. This is making not want any Dodge products in the future if Dodge does not fix it!!!!!!!!!!!

- , Port Deposit, MD, USA

problem #37

Jun 012009

Ram 2500 SLT 5.7L

  • Automatic transmission
  • 54,000 miles

Hard to believe with advances in technology problems like this still exist. The interior on this vehicle is garbage. Any wonder they have financial trouble.

- , Bensalem, PA, USA

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