2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,657 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 2500 fuel system problems

fuel system problem

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2004 Dodge Ram 2500 Owner Comments

problem #10

Oct 182021

Ram 2500

  • miles

A D V E R T I S E M E N T S

While the NHTSA is looking at the later Dodge diesel pickups, the 5.9 engines commonly fail at low mileage (mine was at 100,000 miles) by the intank pump failing. Mine shut off at 45mph in traffic on State 33 in Idaho without warning.. My truck was towed to repair facility and waited 4 weeks for a substitute pump to be installed. The Turbo Diesel Register magazine commonly has articles of the hundreds of Doidge Ram owners who have been stranded and sometimes lives endangered by the pump failure. Dealers are aware of the problem, give a wink and a nod and as the part is not available, I paid nearly $1400 for a r & r fuel tank, labor, and a FASS brand pump/filter to get back on the road. This happened in August 2020 and didn't run till Sept 2020. Work order available. Truck has had 3,000 mile service it's existance, at Dodge 5 Star Dealer

- Victor, ID, USA

problem #9

Jun 182018

Ram 2500 6-cyl Diesel

  • 68,531 miles
My truck is only used for towing a fifth wheel, thus the low mileage. On a trip, the truck stalled with no warning on the freeway, lost power, power brakes and power steering in the 2nd from right lane. I was barely able to pull it over and stop, in an unsafe area. 4 hrs later a tow for truck and 5th wheel was arranged. The Tacoma Dodge dealer replaced the lift fuel pump with an in tank lift fuel pump. Apparently the block mounted pump "always fails around 70K miles", which is what my truck has logged. The heat kills the pump. I paid $2106.47 for the repair. The new pump failed in less than 6 months or 2K miles. The everett dwayne lane dealer has the truck now for two weeks, and cannot get the warranted pump replaced for another 2 weeks due to back order from mopar. I believe the pump to be a defect causing extreme safety hazard, as no warning loss of power steering and brakes are affected. Seniors often drive rv's, many would not be able physically to handle the rig with this failure. Eventually a death will occur, and probably many already have that I am unware of. Recall should be immediate. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Everett, WA, USA

problem #8

Jun 152008

Ram 2500

  • 70,000 miles
Truck dies while driving and makes it extremely hard to steer ! seems to be some sort of fuel problem ! this has been ongoing for several years and I don't trust it to attempt to drive in traffic to a dealer for repairs ! the truck currently has approx. 87,000 original miles on it ! problem seem to start shortly after last dealer visit in 2008 for replacement of A/C ducting under dash ! dealer shut down right after our president took office, as did many of the local Dodge dealers ! to me, it acts as if the fuel just shuts off. Hard to restart or steer - definitely a safety hazard ! while surfing the internet for like complaints, most all complaints of the same nature, say that Dodge is aware of the problem and will do nothing ! I'm a 100 % service connected double amputee, and need this vehicle for transportation and travel to the va hospital 45 miles away from where I live ! I can't afford another vehicle at this time.

- Port St. Lucie, FL, USA

problem #7

May 012017

Ram 2500 6-cyl Diesel

  • 71,741 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram 2500. The contact stated that the fuel pump failed to function. The vehicle stalled and was unable to be driven. The vehicle was towed to an independent mechanic who replaced the fuel pump. The vehicle was not taken to a dealer. The manufacturer issued a technical service bulletin, but a remedy was unavailable.the manufacturer was notified. The approximate failure mileage was 71,741. Updated 08/23/17

- Bloomington, CA, USA

problem #6

Jan 072016

Ram 2500

  • miles
I have been on a waiting list with our local Dodge dealership to get my recalls repaired for several months. Every time I call they just say I am on the list and they are too busy. I keep receiving notices in the mail and would like to get these taken care of as there are now several recalls that need to be addressed. I also just found out from the website here that this same dealership did not fully complete my last recall repair. Dealership is allen samuels Dodge in waco, Texas.

- Mart, TX, USA

problem #5

Feb 132015

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V337000 (fuel system, other); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Friendswood, TX, USA

problem #4

Feb 022015

Ram 2500

  • 225,000 miles

A D V E R T I S E M E N T S

I own a 2004 Dodge Ram 2500 diesel with a automatic transmission. This occurred on two occasions the first was on Saturday 1/31/2015 and the second on Monday 2/2/2015. I had just pulled out of my shop when the engine suddenly accelerated at extreme high speed, I slammed on the brakes immediately however as one can imagine the response time and/or the capacity of the braking system was limited due to the high torque of the engine. Non-the-less I was fortunate not to have any other vehicle in my vicinity. This same scenario occur two more time on my way home which is about 4 miles from my shop. The check engine light came on at the time of the first occurrence. I let the truck sit for a couple days, however needed to plow out from a large snowstorm. Upon restarting the truck, the check engine light was off and everything was back to normal. Things changed approximately a half hour into plowing when the sudden acceleration occurred once again and this time within inches of ending up in the drainage ditch at the end of my driveway. It occurred two more times as I was completing the plowing. Also, out of the blue it would idle down with no response when I depressed the accelerator, then after a moment or two it would respond. During the idle the voltage meter would drop to just about zero. I did find some references to the apps (accelerator pedal position sensor) on the web, however when I checked in with my local dealer they stated that they had no recall notice on this. After experiencing this, there is no doubt in my mind that this is quite a serious matter and should be looked into. This situation could easily cause injury or death. I have forty years of driving experience and have never encountered anything of this sort before. I will be taking the vehicle to the dealership, however I feel quite strongly that this should be covered under a recall.

- Marlow, NH, USA

problem #3

Nov 182014

Ram 2500 4WD 6-cyl

  • 123,000 miles
I was driving my 2004 Dodge Ram 2500 5.9 diesel truck to work during rush hour morning traffic at approximately 25 mph when the check engine light came on and a few seconds later the truck suddenly accelerated on its own to about 3500rpms. The roads were iced over from a previous snow storm. Due to the sudden acceleration on the ice, the rear tires broke traction and started sliding sideways before I could react to the sudden acceleration. I immediately applied the brakes with no results. Truck continued to slide sideways into the oncoming lane of traffic when as sudden as the acceleration happened, the rpms dropped down to an idle and I was able to get the truck under control. Luckily, there were no other vehicles in the oncoming lane. Dealership has truck now and is telling me the fault code indicates a bad acceleration pedal position sensor. If there would have been any vehicles in the oncoming lane of traffic at the time the truck accelerated on its own, it would have absolutely caused an accident and could have killed someone. I have never felt so panicked when the truck took off on its own. I cannot describe the feeling of helplessness I felt when this happened. If it hasn't happened already, this will certainly, at some point cause a tragic accident with the loss of life if not addressed immediately. I have read several online blogs where this seems to be an issue in other 2004 Dodge Ram 2500 5.9 diesel trucks. These trucks need to be recalled immediately and parts re-designed to not allow a sudden increase in acceleration.

- Meridian, ID, USA

problem #2

Feb 032013

Ram 2500

  • 128,300 miles
10 minutes after start up I began to travel in drive gear of automatic transmission. Upon acceleration the pedal was dead, I.e. no power. The engine was running fine. After the truck decelerated to about 10 mph the pedal was back and working. This happened again after about 20 seconds. This behavior continued for 30 minutes and stopped. It was colder that morning (10 degrees F). The pedal also had run away acceleration at times before the pedal went dead. I thought it was fuel related but that doesn't explain the run away acceleration. I believe it an electrical problem with the apps system? very scary though. I hope it doesn't die crossing and intersection.

- Frederick, CO, USA

problem #1

Oct 152010

Ram 2500 6-cyl Diesel

  • 70,000 miles
Injector #4 fuel line has broken 8 times. 10-10-12 was the most recent. So far this year the line has broken 3 times. North star Dodge in san antonio has attempted to fix the issue without success at least 5 times. Dodge/Chrysler customer cares response to repeated failure is..."live with it, it's an 04". I have had fuel spray all over the engine each time. I have usually been on highway or interstate. I am concerned this is going to eventually result in a fire or accident.

- San Antonio, TX, USA

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