This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator illuminated and the interior lighting remained illuminated. In addition, the electronic panel failed to function properly on the driver's side and the liftgate failed to remain closed. In addition, the front and rear passenger side doors randomly failed to remain closed. The vehicle was taken to the dealer and the sensors were cleaned. Two months later, the failures recurred. The manufacturer was not notified. The failure mileage was not available. Updated 01/10/17 updated 06/27/18
The contact owns a 2013 Ford Edge. The contact stated that the "door ajar" indicator illuminated when the doors were closed. When the contact managed to get the "door ajar" indicator to go off, it came back on while driving. The vehicle was not diagnosed or repaired. The VIN and failure mileage were unknown.
Car door ajar message ad dome light on at all times, low electrical power, caused the battery to go bad, latch on door problem, car would not lock, car stationary and you could not lock the door to start car
The contact owns a 2013 Ford Edge. While driving various speeds, the door latch warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000. The VIN was unavailable.
The contact owns a 2013 Ford Edge. While driving approximately 25 mph, a chime sounded and the front driver side door ajar warning indicator illuminated; however, the door was closed securely. The failure occurred when driving and after the engine was turned off. The driver's side interior door would not unlock whenever the failure occurred and the contact had to exit from the front passenger door. The vehicle was taken to the dealer where the door latch sensor was replaced. The failure recurred ten months after the vehicle was serviced. The vehicle was not repaired for the most recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000. Updated 09/08/16
- Aurora, IL, USA
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The contact owns a 2013 Ford Edge. While driving 5 mph, the driver side door ajar warning light illuminated. The failure recurred whenever the vehicle was operated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 47,570.
The contact owns a 2013 Ford Edge. While the vehicle was in motion, the driver side door failed to remain closed and the door ajar warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 44,000. Updated 08/08/16 the consumer stated the door ajar light stayed on and the door wouldn't lock. The alarm would come on and go off. The consumer replaced the lock. However, the new one, did the sane thing. Updated 08/10/16.
The contact owns a 2013 Ford Edge. While driving various speeds, the door ajar light was persistently illuminated when the doors were completely shut. The failure was persistent. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2013 Ford Edge. After closing the driver's door, the door ajar warning light illuminated. The contact stated that the door was not closed. The contact stated that the door ajar warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 60,000. The VIN was not available.
The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning light remained illuminated while the vehicle was in the drive position. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,487.
The contact owns a 2013 Ford Edge. While the contact was inside the vehicle, the door ajar warning light illuminated intermittently. The failure recurred twice. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000.
The contact owns a 2013 Ford Edge. The contact stated that the door ajar light was constantly illuminated when the door was closed completely. The failure was persistent. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 42,000.
The contact owns a 2013 Ford Edge. The contact stated that the door ajar light was illuminated and the interior lighting remained illuminated. It was difficult for the contact to lock the doors while the lights were illuminated. The vehicle was taken to the dealer to be diagnosed, but the results were unknown. The mechanic sprayed compressed air in between the door contacts, which remedied the issue temporarily. The failure recurred. The manufacturer was not notified of failure. The approximate failure mileage was 52,000.
The contact owns a 2013 Ford Edge. When the key was in the ignition switch, the driver side door ajar chime sounded and the warning indicator illuminated. The failure went away when the door was slammed. The vehicle was driven to the dealer where it was diagnosed that the terminals of the driver side door latch were corroded and the latch needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 44,000.
The contact owns a 2013 Ford Edge. While the vehicle was parked and in motion, the door ajar warning light illuminated when the door was properly closed. The failure occurred constantly. The vehicle was diagnosed nor repaired. The contact stated that the VIN was not included in NHTSA campaign number: 15V246000(latches/locks/linkages). The manufacturer was made aware of the failure. The failure mileage was 55,000...updated 05/19/16 updated 11/29/2017
The contact owns a 2013 Ford Edge. After closing the driver side door, the door ajar warning light illuminated, which indicated that the door was still open. The failure caused the interior dome light to remain illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 42,690.
The contact owns a 2013 Ford Edge. After closing the driver side door, the door ajar warning light illuminated. The failure indicated that the door was still open and caused the dome light to remain illuminated. The vehicle was not diagnosed nor repaired. The manuacturer was notified ofthe failure. The vehicle was not repaired. The failure mileage was 60,000. The VIN was not availiable.
The contact owns a 2013 Ford Edge. When the vehicle was started, the driver side door ajar warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch had to be changed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,927. Updated 04/06/16 consumer stated the same problem happened almost exactly 1 year apart. Difficult to drive at night with the dome lights on above the eyes, plus warning lights and warning sound going off. After the warranty expired they changed the latch ( checked online) lot of people having same issue. Consumer called Ford Motor Co. But no help! updated 6/7/18
The contact owns a 2013 Ford Edge. When the driver side door was closed, the interior lighting and driver side door ajar warning light remained illuminated. The failure occurred intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
The contact owns a 2013 Ford Edge. Even when the vehicle's doors were closed, the door ajar warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new door latch. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 72,000.
A D V E R T I S E M E N T S
- Burnet, TX, USA