This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. The contact stated that upon entering the vehicle, she became aware that the driver's side door had not latched properly. Upon entering the vehicle, the contact observed that the ABS warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that the front brake rotors were cracked. Additionally, the vehicle was diagnosed with a door check arm failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE16012 (Latches, Locks, Linkages, Interior Lighting). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
The contact owns a 2013 Ford Edge. The contact stated that there was an abnormal fuel odor coming from the fuel tank. The contact stated that the check engine warning light was illuminated. An independent mechanic confirmed a fuel leak and fuel evap failure. The vehicle was not repaired. The contact referenced the failure to NHTSA campaign number: 14V002000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds, the vehicles door ajar indicator illuminated. The contact stated that the vehicle interior lights would also illuminate when the vehicle was parked and turned off, as if there was a door ajar. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.
The contact owns a 2013 Ford Edge. The contact stated that while attempting to exit the vehicle, all the interior lighting illuminated and the door ajar warning light illuminated. The contact had to repeatedly open and close the front driver side door in order to stop the light from illuminating. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was unavailable.
The " driver door ajar" warning light remains on constantly. Being a senior citizen, I'm concerned about being car jacked when stopped because the door locks will not automatically activate when the warning light is on. Also, the interior lights remain on for a period of time which can alert a car jacker. The Ford dealer estimate to repair the latch sensor is $470.
A D V E R T I S E M E N T S
- Anderson, IN, USA