This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side passenger door sensor always states the door is open, won't turn of interior lights so affecting vision while driving. Interior lights stay on one due to door not closed so battery is dying. Doors will not lock while driving very dangerous for small children. Child safety lock will not work due to the sensor saying the door is open
Door ajar light on dash always on when ignition key is inserted - doors securely latched - dome lights stay on, draining battery - doors won't lock for safety in motion - dealer trying to act like they never heard of it, although thousands mentioned online - vehicle has 30600 miles
Door latch doesn't latch disabling door locks and it is a hazard. Was told not on recall. Heavy smell of exhaust. When filling gas the evap code comes and it is rough to start.
- Torrington, CT, USA
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Vehicle was in motion when all systems, including power steering stopped during a left turn. Upon inspection, battery was dead. Prior to this, the "door ajar" warning indicator was light, despite the door being latched. Certified Ford service center said that the door was indeed latched, so there was no safety issue there. However, didn't inform that it would drain battery. Occasionally, the vehicle parking headlights would come on, along with dome light when not in operation.
The contact owns a 2013 Ford Edge. The contact stated that the dashboard exhibited fractures around the passenger side air bag area, which caused the passenger side air bag to be exposed. The manufacturer was made aware of the failure. A local unknown dealer was contacted. The dashboard was not replaced. The failure mileage was 68,000.
The "door ajar" light stays on after closing the door. Per social media it is a known and common problem. Because the estimate for diagnostics and replacement (quoted by Ford dealership) of a faulty switch in the door is approximately $525, there are social media suggestions on how to disable the switch (cutting a wire, etc.). disabling the switch could cause a safety hazard. I think a recall should is in order. My vehicle (2013 Ford Edge) has 29,300 miles on it. The problem first starting occurring in Aug. 2017 and has steadily gotten worse.
You can be driving and the door ajar light will come on which turns the interior lights on making driving at night very difficult due to the unexpected lighting that reduces visibility greatly at an instance. Also it may take several attempts closing the door to get the door ajar light to go out causing one to wonder if the door is truly closed or not.
Driver door latch reads door ajar alarm, shift into park, an doors want lock automatically an lights will not go off some times for forty five minutes or longer.
Door latch does not properly secure. Door ajar sensor light is always on. Interior lights remain on and vehicle alarm will not activate because door locks do not engage. This happens constantly; when the vehicle is in motion, standing, parked, engine running and engine not running. Low tire pressure sensor light also remains on at all times, even though it appears tires are inflated to proper pressure.
Defective door latch - the defect is not covered in other recall for Ford models for the same problem. It is safety concern and Ford customer service will not repair the vehicle.
Left front door sensor regularly indicates door ajar, when it is not. Effects whether I can lock doors to protect children and other passengers. Also adversely impacts battery life; if sensor incorrectly indicates door ajar, the interior lights remain on after departing the vehicle, thus draining battery and increasing likelihood of not being able to start later.
Door latch sensor stays on. Dealership states it is a typical faulty part that they have to replace. Even after replacing the same part continues to fail.
There is water leaking into my Ford Edge leaving a puddle on my drivers side floor, completely saturating the carpet. The water is literally pooling on the floor under my feet. This happens when the car sits idle, undriven, when there is rain. It has nothing to do with an A/C leakage, condensation, etc. There is water leaking from the outside into my vehicle and has now resulted in rusting of my floorboard and molding to my carpet. There is a strong mold odor and is intoloerable unless the windows are open while driving. I have a child with allergies and he can not be exposed to this. This has happened numerous times after rain. I have vacuumed up the water, dried the carpeting but it reoccurres over and over. My first incident was just a month or so after I purchased the vehicle used. I will get into my vehicle in the morning and you can visually see a puddle on my drivers side floor, sometimes even submersing my floor mat, when there was rain during the night and the floor was dry when I parked it the night before.
A D V E R T I S E M E N T S
- Milford, DE, USA