This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The door open sensor comes on when I am driving when the door is actually closed and then the interior light comes on, it will also come on when I am parked when it is closed. I had it replaced within the last year and it is doing exactly the same thing again. Also when my Edge is parked in the garage overnight it will smell like fuel in the mornings. It smells like there is a leak.
Door ajar light goes on. Have taken the car in several times for the same thing still not fixed. This weekend soon after I bought the car I do not remember the date they will have it at the mechanic I'm sure or somewhere in my file folders
On or about December 2015, the drivers' side door will be firmly closed and the 'door ajar' alarm will continually sound when the vehicle is started. The door ajar alarm will repeatedly sound despite repeated opening and closing of the door. The interior lights will not turn off until the vehicle is in motion for about 100 feet, the door locks will not function (stay unlocked), and the door ajar alarm will continually sound when the vehicle comes to a complete stop or slows down to less than 5 miles per hour. This happens approximately 9 times out of 10 that the vehicle is turned on and driven. This occurs when in motion, stationary, on our driveway, on the city streets or other roadways, etc.
The door ajar sensor on the driver side door stopped working (making the car think the door was open when it was in fact closed). This prevents the car from locking while driving (a safety issue) and also causes the dome lights to remain on while driving (a further safety issue). It also causes the driver display to beep and make distracting popup menus while driving, which can distract the driver. I previously have taken the car in for this issue, but it has re-occurred on the same door. Then I googled it and have found that this is a very common issue with lots of Ford door sensors dating back several years.
Door ajar light often stays on or suddenly comes on with the door closed. When it happens, the doors will not lock (or will unlock) and the interior light comes on. This makes it very difficult to see when it happens at night and nearly impossible to back up at night. It will sometime happen when the car is just sitting in the garage without the engine running and no passengers in it. I believe this is dangerous for many reasons. Again, it has happened sitting, when first started and when I am driving down the road. I will put in a date below but it has happened on multiple occasions.
- Pooler, GA, USA
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Door latch incorrectly reports that the door is open when it is not. This turns the interior lights on and drains the battery, also will not let you turn on the alarm. Also makes you pull over to shut the door. Had it in for service twice and they fixed it, at lease for a little while, than it came back. Happens all the time, but not everytime.
With all doors closed securely, the door ajar warning sounds. It seems to be only the drivers door at this time. When the door ajar warning is active, the dome lights stay on, the doors will not lock, and there is a persistent chime that sounds. This happens when in park, in drive, and while travelling down the road. Car has been to dealer for this, once during warranty, and recently while out of warranty. Dealer wants $433.14 to repair, even though this is a known issue.
Door ajar switch keeps malfunctioning. Door will be completely closed and warning light comes on saying driver's door is still open. Interior lights stay on and warning light comes on to tell you to put the transmission in park. Found many people on the internet with same problem. Ford charging $300 to $500 to replace switch. We have taking it to Ford and they said it just needed adjustment. Switch is now malfunctioning again after less than a year being fixed.
Car displays a warning light indicating that the driver's door is not properly closed. Ford dealer cleaned and adjusted door latch but the problem has reoccurred.
Door ajar sensor in driver door remains in "ajar" status even when door is closed. This causes an unsafe driving condition with the following: 1. continuous alert 2. dome light remains lit, causing vision issue while night driving 3. doors will not lock the last one is the most concerning as it could create a situation where a door may accidentally be opened during vehicle operation. Also could create issues in higher crime areas at stoplights (someone could access the car due to not being locked) this site requires me to list a date when this happened, and I have entered the first day I remember it, but it is an ongoing issue.
Both the driver and driver side passenger door latches and sensor failed. The sensor believes that the doors are ajar when in fact they are not. Because of this failure the interior lights stay on while driving until you reach a certain speed. This is especially dangerous at night because it is hard to see out. The interior lights also stay on for a very long time after you turn the vehicle off. If you take this in to be fixed it costs at least $345.
Drivers side door ajar indicator continuously going off when door is shut. Continues to stay on after several attempts to shut door to make alarm go off. Makes it a driving distraction.. has been an ongoing issue and we just took it to the dealership to have repaired. Our extended warranty will not cover the problem and the dealership wanted over $500 to repair. We cannot afford the repair right now so we have to deal with it until we can. Again, a major driving distraction
The vehicle does not sense the drivers side front door is fully closed. This results in the doors not locking when the vehicle is parked or in motion. It also causes the interior lights to stay on for a long time. I think that both of these issues are a safety hazard.
Once again the door ajar light comes on even when the car is parked, and all doors/hatch are properly closed. I have to slam the driver's door very hard multiple times before it will go off and allow the vehicle to be locked, and the alarm to be set!!! my car has less than 40,000 miles on it. The frustrating thing is I reported this to the dealer in June and they claim there was no problem. Well, they were wrong, very wrong!
When closing drivers door interior lights remain on will not shut off after repeated trys to reclose door. Also door ajar light in dash remains on. Cannot trust warning display if door is properly shut. Have had problem checked and told the door ajar switch is malfunctioning. Happens 90% of the time.
Door adjar warning keeps coming on even after door is shut hard. Been told it's a faulty door latch assembly by dealer. Vehicle does this when stationary.
Driver door ajar alarm. Door is closed but switch is not made up. This prevents the doors from being locked from inside the vehicle. If the lock switch is actuated, 2 seconds later it unlocks all doors. This could be hazardous with small children in the vehicle or when driving in a bad neighborhood. Ford has known about this problem for years but refuses to recall because it is not deemed a safety issue by them.
A D V E R T I S E M E N T S
- Newton, KS, USA