This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar light won't go off when you close the door. It's been to the dealer twice and they don't do anything about it. Seems like a widespread problem amongst all Ford Edge products.
The door ajar light comes on when the door is closed tight.(drivers door) this causes warning lights and sounds from dash display. The door overhead lights also come on. When stopping the warning system states "shift to park". constant ringing and display of this problem but the door is not ajar. Research of this problem on the internet shows a obvious problem with these door sensors. This is a safety hazard. Please force recall!
The driver side latch and door ajar sensor are defective. The car does not properly register that the door is closed. This forces the door ajar light and sound to repeatedly go off. This also keeps the dome light on when shutting the door thus killing the battery. Also, you are not able to lock the doors and this is a safety issue with kids and with items in the car being stolen.
Driver side "door ajar" alert remains on when door is closed. Interior light remains on, draining battery. Doors will not lock while vehicle is moving. If doors are locked manually, automatic unlock occurs immediately.
- Missouri City, TX, USA
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My 2013 Ford Edge vehicle door ajar light came on about a week ago. I can not get the door ajar light to shut off. It does not matter how hard or soft is shut it, it will stay on. I drive 20 miles to work everyday. It is a big safety hazard. When I do get it to shut off, while driving it will pop back on.. then my interior lights come and I have a hard time getting them off. I have 2 kids and this is a big safety issue for me. I see multiple complaints about this issue but no recall. The locks will lot lock with this light on. Like I said before I have kids and this is a big concern for me.
Less than 24 hours after I purchased this certified used vehicle from a Ford dealer, driver's door ajar warning appears while vehicle is in motion even though door is firmly latched. All doors instantly automatically unlock while driving. Doors cannot be re-locked because they immediately unlock again. This represents an accident hazard because it allows occupants to potentially be thrown from the vehicle in the event of a collision. This condition is apparently due to a faulty door latch switch and is well documented by hundreds of complaints on the internet.
The contact owns a 2013 Ford Edge. While driving various speeds, the door ajar light was persistently illuminated when the doors were completely shut. The failure was persistent. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Driver side door ajar issue- when the door is closed the door ajar light will come on while driving or while parked. The interior lights will stay on even while driving at night. The door locks will also not stay locked. This will happen whether driving on the highway or in the city. Every time you drive the car this will happen. When the car is turned off and parked the interior lights will stay on. I have to open and close the door several times in order for the lights to finally shut off.
Door ajar light stays on when door is fully closed. This is a known issue by Ford they even have a technical bulletin on the issue. Many discussion on line exist about the same condition. These are not old vehicles. This is a safety issue and should be recalled. 1. interior lights can come on due to this issue at any time causing a blinding issue while driving at night. 2. unable to lock doors while in vehicle. 3. unable to know if the door is really closed properly. 4. three warnings continue to pop up continually while driving that engine is on, shift to park and door ajar. Please request that Ford does the right thing for safety and recalls this defective part.
While I was driving my vehicle, I completely lost power. My car was driving on its own, about 2mph on the road, while everyone else was driving 45mph. This happened suddenly, and my car was not able to stop when I was at a red light. This was an extremely scary situation because while I was driving, my car suddenly stopped. The cars around me could have easily collided with mine, especially when my car was not able to stop until I was able to get off the road and put it in park. While my car was in park, it was shaking. I had to get my car towed to a dealership where they proceeded to tell me that I have a throttle body problem. This is something I never heard of. But to know that at any time, my car can randomly stop on its own is scary. I was told that Ford is aware of this problem, but it has not been recalled. Ford has a duty to make sure that its product is safe for the ordinary consumer. A breach of that duty is putting an unsafe product out there, aware of the problem, and not taking remedial measures. Someone can lose their life by a car completely losing power on the road, and that life could have been mine. Something needs to be done to fix the problem that Ford is clearly aware of.
The contact owns a 2013 Ford Edge. Immediately after starting the vehicle with all the doors closed, the door ajar warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that a switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the replaced switch needed to be cleaned. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 55,000.
The driver side door shows it is ajar when the door is closed. This will not allow the doors to be locked while driving. Also the interior lights will not turn off. This a major safety hazard both during the day and night. Reading online a number of complaints have been made dating back to the 2011 models. M.carcomplaints.com/Ford/Edge/2013/accessories-interior/door_ajar_light_on.shtml there dozens of posts online regarding this same problem but yet no recall to date
Driver door ajar switch goes bad. With extended warranty Ford wants $450 to repair. The part is $38 on line. There are tons of complaints on line for this same issue.
The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds, the vehicles door ajar indicator illuminated. The contact stated that the vehicle interior lights would also illuminate when the vehicle was parked and turned off, as if there was a door ajar. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.
Door ajar warning signal stays on when door is closed and sometimes it just comes on while the vehicle is in motion interior light stays on inability to lock doors while vehicle is in motion
Door ajar signal stays on after door is fully closed. Interior light stays on and cant lock doors while in vehicle. When driving, dash indicator gives an emergency warning to stop and place vehicle in park. Latch is faulty.
A D V E R T I S E M E N T S
- Cherokee, IA, USA