This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side door gives warning of door ajar when door is cocompletely shut, causing the safety of my 5 year old and I to be compromised by the vehicles inability to lock the doors while in motion as well as leaving the interior lights on which impairs evening visability. Lastly it continues to provide a warning alarm which impairs drivers concentration and ability to maintain Focus and safety on the road and on other drivers as well as driving safety procedures. Problem.is intermittent amd will happen when parked or randomly while driving. Problem persists even after slamming door, which can cause further damage to the proper functionality and safety of the vehicle that is controlled through the doors control pannel. If issue persists I plan on filing with the BBB in regards to this issue and the negligence of Ford in this hazardous compromise on safety for those in the vehicle, especially in cases including youth and children.
Although my drivers side doors is closed, the door ajar light indicator remains on. Also, when I slow down or stop a warning beep and indicator comes on telling me to shift to park. I assume this is part of the same problem. Not only is this annoying but it causes my inside lights to remain on, which causes the battery to run down. In addition it is a hazard as I cannot lock my doors. This could allow someone to enter my vehicle to do harm. It also, allows my granddaughter to open the door while the vehicle is in motion. I know that that have been other complaints and I feel you should do your duty and place a recall on this hazard.
We purchased a Ford Edge sport 2013 brand new. After driving the vehicle for about a few weeks after he purchased my partner was driving with me and my daughter and he almost passed out at the wheel. When I drive the vehicle we get sick; dizzy, headaches, nausea, congestion, etc. I was sick for years thought I was dying. My daughter even passed out in the vehicle and I had to pull over and call 911. I have picked up friends and they rode in the vehicle and experienced the same symptoms. I have all the records from Ford. Ford said they fixed the problems, but was never fixed. It's 2018 and the issue is still there. I have to rent cars just for the safety of my family. I'm so frustrated and lost for words with all of this. I recently saw that some of the Ford Explorer drivers are having the same issues we have experienced. If you go one block in my car you will wanna pass out. Please contact me I have all the evidence documents. This is a serious safety issue and health hazard to us driving these vehicles.
I have been having numerous problems with the passenger side door latch always reading that the door is ajar. There is no amount of force shutting the door that makes it go away. I am aware of the problems that have been going on with several models of Ford vehicles. I consider this a hazard for several reasons. The door locks will not automatically engage.for the entire vehicle because of this, potentially causing the doors to open if there were any type of impact. There is also the random locking and unlocking that occurs which makes my vehicle impossible to secure. I want to file this complaint in hopes that Ford will correct this problem from their end and not charge the consumer a minimum of 500 dollars per latch for a fix that has not been guaranteed.
- Monroe, GA, USA
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Car shaking and no accelerating when gas pedal engaged. Unable to move forward. Very dangerous on the road so I pulled off. Problem repeated three times with 24 hours. Ford repair said it has a bad electronic throttle body.
The door latches used on the 2013 Edge (and other models) contains the sensor that detects the door being closed. In my instance, the issue is with the driver's side door. When the switch does not detect that the door is closed, the dome lights will not turn off until the vehicle achieves a certain speed and the doors cannot be locked while the car is started. At night, the dome lights staying on hinders vision and poses possible injury and damage to any pedestrians or objects that may be in the way of the car with this issue. I have almost hit a tree leaving my driveway since I could not even see the driveway. I fear hitting pedestrians in my neighborhood while on the way to work, since I leave before sunrise. As for the doors not locking while the car is started, this could pose a safety issue to the occupants of the vehicle allowing for access to be easily obtained to the interior in the instance of carjacking, etc.
My wife complained of the smell of rotten eggs and a severe headache while driving with the climate control on, when she shut it off and opened the windows it dissipated. This is a condition common to breathing carbon monoxide, I'm a retired, union trained, heating and cooling specialist. We took the vehicle to our local Ford dealership and after they looked at it they claimed we would be responsible for a $2000+ repair related to Ford service bulletin tsb 14-0201 (exhaust sulfur odor after hard acceleration - climate control in recirculation mode only). The above is a false statement since it occurs in any, climate control, mode. This bulletin covers how to remove the exhaust and clean areas of the undercarriage where seam sealer and expandable foam is to be applied. This is Ford responsibility since it is a defect in some (2011-2014 Edge, 2011-2015 mkx) of there product line. The date below is not exact since it is a reoccurring problem. Please help asap!!
The door ajar light will not go off. I have to slammed my door several times in order for the light to go off. Now the light will not go off and im unable to lock my door. I have had to replace the battery 2 times because it drains the power. My driver side door even opened as I was making a turn. This is extremely dangerous. This issue should be covered under a recall. There have been several complaints and nothing has been done. This matter should be looked at very closely and swiftly and for those who had to pay $400 - $450 to have it repaired should be reimbursed by Ford for safety issues.
Shift to park we have continued to have problems with this problem even after spending $313 on 9/23/15 to have it repaired (current date is 10/29/17). We put it in park & turn off the car, but we get the message to "shift to park" on the screen & the screen won't go off which then can run out the battery. It gets to the point where the car won't even start. Seems like many complaints have been posted about this same problem on different models. Ford should have repaired this for free &/or should reimburse any one who has had to pay for it.
'driver door ajar' notification is present while in motion in spite of door being closed/latched. Doors won't lock while in the car (whether in motion or stationary) & alarm cannot be set because of this. Several times, the notification wasn't present only to pop up while driving & doors unlocked & wouldn't lock again. Sometimes notification goes away but it's been increasing in frequency the last month & a half. "driver door ajar" notification is present more often than not. Safety is an issue & frustration is high. Slamming the door doesn't work. Shutting the door lightly doesn't work. Shutting the door normally doesn't work. There's no rhyme of reason to it. Regarding "when did this happen", it's been happening for the last month & a half (beginning of Sept until now).
Door latch doesn't latch disabling door locks and it is a hazard. Was told not on recall. Heavy smell of exhaust. When filling gas the evap code comes and it is rough to start.
Purchased car Jan 2017, started having troubles 5 months later + sunroof won't open, then when does, won't close. Go to put in park, tells you car isn't in park when it is and seat won't move! airbag light comes on at random and stays on. Of course it goes off when you take it to the dealership! low air tire pressure light comes on and stays on no matter the temperature outside. No problem with tires... trying to talk to anyone on the cars phone feature hasn't worked since week 2... keeps dropping calls even when sitting in the same place which is extremely frustrating when talking to my truck driver husband! happens whether driving or stationary! really starting to feel like we got stuck with a lemon here and no money for another car!
Driver door ajar light stays on, because of that inside lights stays also on and drains my battery. (I already replace battery). I hate to be throwing my door to try to shut off that light ajar and that it's causing a mark on the outside of my door. I just bought my Edge last year and apparently a lot of peoples are having the same problem but it's not mark as a recall when it's factory fault. Please review the problem and fix it other wise it's going to be a problem for future buyers, I love my Edge but this situation it's getting to annoying and frustrating, please fix this problem asap thank you
A D V E R T I S E M E N T S
- Orlando, FL, USA