really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
41,317 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge miscellaneous problems

miscellaneous problem

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2013 Ford Edge Owner Comments (Page 9 of 11)

« Read the previous 20 complaints

problem #52

Aug 042015


  • 2,922 miles


I was driving the vehicle in a parking structure and lost all power. I tried to restart it, no luck. Vehicle turned back on after 2nd attempt to restart and seemed fine. I had the vehicle towed to downtown Ford in sacramento, ca who said the issue "might have been the wiring panel" and claimed to fix it. Second incident: August 2015 (mileage: 35,755) vehicle was again in a parking structure and lost all power. Vehicle was brought to folsom lake Ford in folsom, ca where they said they couldn't find anything wrong after they kept the vehicle for almost 2 weeks. I was told "maybe radio interference" caused the problem or maybe it was because I was in a cement parking structure. I park in this same parking structure Monday - Friday and this issue doesn't happen everyday so the location is not a factor. The vehicle looses all power randomly so I fear that when I am on a freeway or traveling on a curvy road and experience this catastrophic failure, it could cause a fatal crash. A case number cas7689216 was opened because we told Ford that I refuse to drive the vehicle. Ford's csm contacted both me and my husband and requested that we continue to drive the unsafe vehicle and have Ford install a monitoring device so that they can determine the cause the next time this happens. I expressed that this is not a risk I am willing to take because our lives matter. Second option is to turn over the vehicle to a Ford dealership and pay for their technicians to performed "a long test drive" which would incur possibly thousands of dollars in service hours and fuel. Not sure why the consumer would have to pay to fix a lemon vehicle. Third option given by the csm was to have BBB buy back the vehicle which doesn't appear to be an actual option available through BBB. Ford's csm told me "if we cannot recreate the problem, then there is no problem."

- Rancho Cordova, CA, USA

problem #51

Sep 112015


  • 46,000 miles
Door ajar light keeps coming on even when door is shut. The lights stay on and doors will not lock.

- Irvine, CA, USA

problem #50

Sep 012015


  • 46,000 miles
While driving, my car made an alert that the left front (driver's) door was ajar although it did not seem to be. I stopped at the next light and reclosed the door yet the alert did not go away until the door was closed aggressively a couple of times. Since that initial incident, this has occurred several times and has gotten to the point that the alert remains on at all times. After tracking down the problem myself I discovered that the problem is primarily due to a design flaw in the door ajar sensor. After consulting with a local Ford dealership and an internet search, it's been discovered this is a persistent problem with the Ford Edge and many other Ford model vehicles which use this same part and always the driver's door (potentially because it's the most used). This is a safety issue and a recall needs to be issued due to the following: 1) the dome light stays on and creates a night driving hazard; 2) the dome light stays on and creates a safety hazard when sitting in a public area at night; 3) the false door ajar signal prevents the driver from recognizing a true door ajar situation; 4) the doors will not lock either while driving or parked.

- Youngsville, LA, USA

problem #49

Aug 242015


  • 71,000 miles


With all doors closed the drivers side locking mechanism failed causing the cabin lights to come on and and the system to start ringing. When the cabin lights came on they caused temp blindness and I swerved almost hitting pedestrians. This is a safety hazard also all doors unlocked when this happened I fear spmeone with children would find this alarming due to the fact that their children could easily open the door because of the doors being unlocked. After my incident I have to close the door multiable times for it to finally work sometimes slamming it which could cause my window to shatter but its the only way it works. I feel that Ford has put a sub par latch on these cars and have looked up online to see if I was the only one having this problem and found out that 1 out of five Edge owners have the same problem. I tried contacting Ford they just advise me to go to my local dealership which I did but I didnt have the $400 required to fix a problem that should have been fixed at the get go. I motion for a recall on this part.

- Lady Lake, FL, USA

problem #48

Aug 152015


  • 31,800 miles
The driver door ajar sensor is malfunctioning causing multiple problems. Doors don't lock automatically when in motion. It causes cabin lights to remain on once driving lights are on creating visibility issues. This also causes some of the door locking options to malfunction. When driving or stopped it generates false alarms or warnings.

- Toledo, OH, USA

problem #47

Aug 192015


  • 42,228 miles
I was driving on the highway and there was a slight jolt.the service engine soon light came on and I lost all acceleration. When I stepped on the gas nothing what happening. I was able to coast to the shoulder and put the vehicle in park. In park the vehicle idled very rough. I turned the vehicle off and moments I tried to turn the vehicle and it took about 5 seconds for the vehicle to turn over, but when it did turn on the warning light was gone and the gas pedal worked. When I stepped on the gas the RPM's went up. I put the car in drive and it worked normal. I've read a about 100 reviews from three different websites from people who this same thing has happened. This seems to be a inherit and common problem.

- Grand Prairie, TX, USA

problem #46

Jan 052015


  • 45,894 miles


As with many other Edge owners, the door sensor continues to malfunction. Numerous incidents are reported and discussed online. The "door open" indicator lights up, interior lights remain on and the alarm cannot be activated. My dealer first wanted to charge me to repair; then, repaired it at no cost, after I wrote a letter to the senior vp and service manager. This was on 1/5/15; when the tech reportedly cleaned the sensor. Now, it's about seven months later and the problem has started again and like many others, I am extremely frustrated. A recall should be in order. Please help me and the many other unhappy and concerned owners.

- Kissimmee, FL, USA

problem #45

Aug 052015


  • 49,400 miles
"door ajar" sign will not go off after several attempts to shut the door properly. The sign stays on during a drive with several alerts to stop the car, "shift to park" and shut the door. Also, when you try to lock the door manually, the system still thinks the door is open and will not lock. This is a issue of safety for the driver, and passengers (especially children) if their door cannot be properly locked. When this first started happening the sign would go off after 3-5 attempts. Now after 10 days of having this issue, this sign will not go off at all. As well as the cabin lights will not go off for an extended period of time, draining the battery (even if the car is not turned on). Finally, I took my vehicle to the local Ford dealership and the spring is broken inside the door, the same issue with other Ford brands they have already recalled. This is a major safety issue for transporting children due to the safety issue since the door will not lock. I hope this issue is taken under serious consideration since this is clearly a issue for the 2013 Ford Edge as many others have had this issue as well.

- Hoover , AL, USA

problem #44

Jul 302015


  • 21,500 miles
Right before our 3 year warranty expired the "drivers door ajar" warning light came on. We checked it out and other items and all seemed to be ok. One or two days later it came on again and cleared when we shut the door several times. Now 8 days out of warranty it seems to come on almost all the time and won't clear. Also, the dome lights stay on too. I called the dealer and said it would cost me $125 bucks to diagnose plus repair. He said I could call Ford. I called Ford and spoke to kevin who created case # cas7689552, but got disconnected. His statement was to bring it in to a dealer and then they would decide what they would do for me after inspection. I really thought Ford would just fix this. I then called back and spoke to kendra who was nice but same thing. I asked her what she thought I could expect and she said in the best case I would be responsible for a portion of the bill. I looked online and saw one guy take the whole door off to fix and another who cleaned for a temp fix. There were a lot of other people reporting same problem. This has to be an engineering flaw and Ford knows this. It is also unsafe to drive after dark with your inside dome lights on and your door chiming. Please get a recall on this! I don't know what to do yet but I cannot afford a $500 repair bill on something so stupid as this. Shame on Ford.

- Wood Dale, IL, USA

problem #43

May 012015


  • 24,000 miles
The door latch sensor is faulty resulting in the door ajar alert staying on constantly, even when all doors are closed properly. The vehicle is unable to be locked while driving and interior lights stay on for a long time after vehicle is turned off due to sensor issue, thus draining the battery.

- Omaha, NE, USA

problem #42

Aug 022015


  • 59,000 miles


Door ajar and latch issue - the door ajar signal stays on when I close my door and then interior light stays on. I then am unable to lock the doors while being in the vehicle and I believe this has something to do with a faulty latch. When I move the latch with my fingers, the door ajar light will temporarily go off but sometimes will even come back on while my car is in motion. I bought the car in April and this is the first time this has occurred.

- Florissant, MO, USA

problem #41

Jun 032014


  • 35,000 miles
Date above is first alert. Happens everyday now. Door latch mechanism will not engage when the door is closed, and the door ajar warning light will illuminate. Doors will not lock and lights stay on. It is dangerous especially at night when the interior lights are on and you are trying to drive. They only go out when car is going forward. Big safety hazard. I have told Ford about it and have met many others with same problem. They want me to pay for this safety feature $350. It should be recalled so all owners can feel safe with the doors closing, locking and interior lights not illuminating while trying to drive. And the most annoying beeping to alert you that the door is ajar. It has been going on for 1.5 years. I had them lube and clean it once and it just returned. I did pay for that service. Just look at the Ford Edge forums. It is happening to too many people.

- Wilton, CT, USA

problem #40

Aug 272014


  • 29,500 miles
The door ajar sensor on driver's door has failed 3 times. The first time was the day we purchased the vehicle. The dealership fixed it. The next time was in February. Now it has failed again. After you enter the vehicle, and shut the door the sensor still reads as the door is open. The doors will not lock the interior lights will not go out, and who knows what else isn't activated.

- Clinton, PA, USA

problem #39

Jul 132015


  • 71,000 miles
At first I noticed that even though the door behind the driver was properly shut the door ajar light was still on it was for a few days until now the interiors lights now won't go off when I leave the car and activate the alar.

- San Diego, CA, USA

problem #38

Jul 062015


  • 32,000 miles
When all the car doors are properly closed, the door ajar warning light comes on numerous times, and the frequency has increased, causing the doors not to lock.

- Columbia, MD, USA

problem #37

Apr 162015


  • 59,000 miles
Driver's side door sensor indicates door ajar, preventing other functions of the vehicle from operating normally, such as dome light turning off while driving and after locking doors, doors will not remain locked while driving and other related functions. Issues causes a drain on the battery until it eventually loses charge, leaving driver stranded. Door ajar indicator remains on the entire time during operation of the vehicle.

- Orem, UT, USA

problem #36

Jul 032015


  • 30,000 miles
Drivers side door ajar light stays on all the time along with the shift to park and engine on messages. Automatic locks dont work anymore. The radio sometimes blanks completelt out. Taking it to the garge for the third time. Other people have posted online with the same problems and Ford will not issue a recall or fix the problem properly. Something needs to be done now to make Ford accountable for there vehicles

- Collinsville, OK, USA

problem #35

Jul 032015


  • 30,000 miles
The car always says the drivers side door is ajar and the shift to park message shows up on the dash along with the engine on message. None of these messages go away. Its always dinging because it thinks the door is open and the automatic locks dont work. This will be the third time I take this to the garage for the same thing. I understand alot of people have the same problem with this car and Ford will not issue a recall or fix the problem properly.

- Collinsville, OK, USA

problem #34

May 202015


  • 36,000 miles
Driver door ajar notification, dome lights and mirror lights stay on. Comes on when driving. Dont always know if the door is closed properly or not. Took it to dealer they temporily stopped it, then it started again.

- Stroudsburg, PA, USA

problem #33

Jul 172015


  • 37,000 miles
Faulty "door ajar" warning do to poorly designed latch on door.

- Woodbridge, NJ, USA

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