This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The left door ajar sensor light stays on after all doors are closed securely. The doors do not automatically lock after starting to drive. The dome light stays on for a long time. The warning signal beeps every time we step on the brake and is very annoying.
When the driver door is closed the door ajar warning remains on. This causes the dome lights to stay on when car is turned off causing a battery drain. Also the door ajar warning sounds and dome light turns on whenever you come to a stop and then lift foot off the brake. This makes it very unsafe at night when trying to backup. This also causes the automatic door locks to not engage either. This car is a little over three years old and this should not be an issue. Very poor design on the door ajar sensor. Researching I have found many Edge owners with this issue. Ford should address this immediately because this is a major safety issue.
The door ajar light is coming on even when the door is closed. This is preventing the dome lights from turning off in order to drive and also draining the battery. Is is a safety issue at night and when I park my car and the battery dies.
Door ajar sensor doesn't register and tells the car that the door isn't closed when it is. Leads to drained batteries when parked due to car thinking the door is open and we have been stranded multiple times. It also triggers multiple alarms during the entire driving experience that are hazardous due to taking attention off of the road to read what's wrong and look at the screen.
- Livermore, CA, USA
Search CarComplaints.com for these popular complaint phrases...
Door ajar/ door latch issue. When my door are closed it still says its open I have only had this car for year and half and I want to refuse to drive it because I have 2 kids and the doors will not lock while driving and my lights in the car stay on. I been readings its huge issue with Ford, I refuse to pay $500 bucks for something that should be fix already. What do I do?>
Door ajar continues to stay on despite doors being closed. Unable to lock doors (all doors) while driving. Interior lights stay on. Interior lights come on while driving making it difficult to see at night. Unable to lock doors with keypad. Unable to tell if door is actually closed or not while driving.
My 2013 Ford Edge sel has a "door ajar" message indicator that prevents my doors from locking and interior lights from going off while driving and after parking. I have to "repeatedly" open and close the door to try and get the "door ajar" message to go off and allow the doors to lock and interior lights to go off. When parking car and leaving car, I remotely lock the doors, but the "door ajar" message stays illuminated and interior lights remain on (which are hard to notice in the day time and has caused my battery to drain on several occasions) (this has "cost" me on several occasions to have a tow truck to come and electrically jump my vehicle to get it started)... I then have to "repeatedly" close the driver door to try and get the "door ajar" message to go off along with the interior lights.
The latch caused a problem so the vehicle kept giving me a "door ajar" warning. Since it thought the door was ajar, the interior lights would not go off, eventually causing a dead battery. This was a problem driving at night since the interior lights were on continually causing it difficult to see. It also was a problem for me, as a woman I didn't feel I could use my car for activities, especially in the evening, if I had to worry about coming out to a vehicle with a dead battery and no help available. I had this repair through my local shop, so I could trust using my car. The cost of the repairs was $392 which was not covered by warranty. There have been recalls on most of the Ford models for this year, but not the Edge. Same problem...why aren't we getting the repairs needed at not cost.
Driver's-side door constantly says "door ajar." Light on dash does not go out. In-car alarm constantly dinging, saying the door is open, when it is clearly latched. Automatic door locks do not work. Cannot use keyless entry because the car believes the door is open.
Door ajar light comes on even when all doors are closed. Light will come on when driving, dome lights come on and during night driving this is very dangerous and blinding. This will drain the battery, not to mention the outrageous cost to get this "fixed" at a Ford dealership. This has happened multiple times since I bought the card used from a Ford dealer one year ago.
Door ajar signal alarm for driver side door sounds when door is closed. Shift into park and close door message shows on screen. Takes three or more times closing the door before signal will go off. Doors will not lock until that signal goes off. Option to press ok is given but that does not solve the safety issue. Warning continues at speed rate of 60 mph or more. Interior dome light will not go off if door ajar signal is still showing on computer screen which causes drain of battery power. 24,557 miles on 2013 Edge. Safety recall needed!!!!!!!
Door ajar warning malfunction. The door ajar alarm will not clear even when the door is shut. This causes the doors to remain unlocked while the vehicle is underway, the interior lights remain illuminated(even at night) which is a huge safety concern.
Driver door ajar alert comes on and stays on will not reset, at the same time interior lighting remains on for an extended time after turning car off and exiting. Drains the battery. The door lacks are also effected unable to lock while car is on, the auto lock not functioning placing driver and passengers in jeopardy. The interior lights also effected when driving especially at dark due to an extended delay in going off after starting prohibits being able to see outside and drive safely. Have reviewed many reports from other Ford owners on this subject on you tube many of whiz have had very costly repairs done repeatedly on the same problem, some purchasing parts to repair only to find the parts were faulty as well.
Driver side door ajar when doors closed. Shift to park comes on. Makes this very dangerous in the event of a real occurrence of the door not being closed properly. Takes several slams of the door to sometimes fix it. Sometimes it does not take care of the situation. Happens when in motion and not or slowing down to a stop sign or traffic light. Ford needs to make a recall on this as many others are affected.
My 2013 Ford Edge was recently serviced to correct a problem which was the car alarm coming on and random times and an interior light coming on to say driver door ajar. This door ajar light has been coming off and on for over a year, I just lived with it. Would slam the door while driving to see if it would go off. Annoying. The Ford dealership in roseburg or did my service work as they do since I have purchased the car from them. Looking online, I see that this problem with a failed driver door latch is something many Ford owners have complained about. I feel that Ford has been aware of this problem with their product and I don't feel that us vehicle owners should be the ones footing the bill to get a new latch installed to fix their problem!! I paid $555 to get this problem diagnosed and a new latch installed. The part itself was $214.70 and the rest was for labor and the diagnosis. Seems very, very high price to pay for this problem that Ford should be paying for.
Driver side door latch warning even when door is latched and closed properly. Have already taken it to dealer for a "fix" approximately 1 year ago, and now it started again. Door open sensor stays on, dome light stays on and doors cannot be locked.
Door ajar switch is is inoperable, which prevents the doors from being locked when the car is underway. It also causes the lights throughout the vehicle to stay on (illuminated) at all times causing a tremendous drain on the battery, leading to repeated battery replacement (which in itself an environmental concern). Ford knows this switch is inferior and still they refuse to recall it.
A D V E R T I S E M E N T S
- Wadena, MN, USA