CarComplaints.com Notes: There was plenty of hope that Ford would fix their “door ajar†warning light issue for the 2014 model year. This widespread problem has caused the previous 3 model years to stay on top of defect trend lists.
So far, the 2014 Edge doesn't share the poor reputation of prior model years.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
16,145 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Hydraulic Control on the braking system went out. The total cost of repair is $1828. The garage I took it to says he has had several come in with the same problem. Ford Motor Company did a recall in 2019 on three of their models from 2006-2010 because of a defect in the same part. I believe the Ford Edge needs to be recalled for the same reason.
2014 Ford Edge was purchased in 5/2015 with 6k miles on it. It was a leftover from 2014. There have been constant brake pulsating issues (details below) from the day it was purchased. Rotors have been cut down or replaced every year since the car was purchased. New brake pads have also been required just about every year. The HCU was replaced in 6/2021, which the Ford Dealership admitted was an issue they were seeing with many models however there was no recall ever done. The most recent is an issue with the Brake Booster, which has been confirmed by the dealership. The car is currently at the Ford Dealership. When applying the brakes, the pedal is spongy, and a pulsating is felt in the pedal. This is felt at all speeds but becomes a safety issue at speeds over 30. Braking becomes very hard, and this causes the rotors to heat up and could potentially cause a fatality. Ford recalled 2010-2013 models back in 2014 but only for certain VIN numbers. However, there are customer complaints dating back to 2007. The braking systems on 2007-2014 Ford Edges need to be looked into or there could loss of life.
99800 miles on vehicle. Brake pedal went to the floor on 10/27/2022. Serviced at Dealership Sept. 2022. At dealership, confirmed that Hydraulic Control Unit was bad. Had another vehicle in repair with same problem. Recall issued on this issue but didn't cover my vehicle. No advance warning on screen. Internet list many complaints by Edge owners, especially 2011 and 2013. This should be a recall problem and not cost the $1759 that I will have to pay out of pocket.
I was driving my Ford Edge at approximately 35 mph. As I approached a stoplight, I depressed the brake pedal and it immediately went all the way to the floor with almost no braking action. I was able to get some braking by pumping the brakes continually, avoiding an accident at the light. As a local Pep Boys store had replaced the brake pads about 5 weeks earlier, I chose to slowly and carefully drive the car to their location. The brakes continued to require pumping for any braking action. At Pep Boys, I turned off the vehicle and went inside. They phoned me a few hours later to say that they found that the brakes worked fine. They found no fluid leaks, the master cylinder was full, and they could not duplicate any problem. I did a little research on the internet and found two reports of similar incidents at https://www.vehiclehistory.com/articles/ford-edge-master-cylinder-recalls-a-deeper-dive. The two excerpts read: "Brake Pedals Travel to the Floor "One Ford Edge owner reported that the vehicle suddenly lost braking power. The brake pedal pushed all the way to the floor, and they nearly were involved in a collision. After stopping the vehicle and turning it back on, the brakes began to work normally. "In another consumer complaint, the same issue happened. An independent repair shop reinstalled the master cylinder and manually bled the brake lines to fix the issue." I made an appointment with All American Ford in Old Bridge, NJ and dropped my car there on August 16, 2022. I was notified on August 20 that they could find nothing wrong with the vehicle. There was no warning nor prior symptoms of the brake failure. The brakes have continued to work since I turned the vehicle off at Pep Boys. No warning lamps or messages concerning the failure were displayed. I did come across similar failure reports for Edges that claimed the root cause was a combination of master cylinder, brake power booster and electronic brake control module, but my dealer was unaware.
1. Brakes failed, vehicle available upon request. 2. I avoided hitting the car in front of me and i was ok but I put myself and others at great risk driving my car as the brakes continue to fail intermittently. 3. Problem was reproduced. 4. I paid for 2 diagnosis and they are as follows; a) replace brake booster and master cylinder b) ABS module, this mechanic told me he replaced the booster and master in a 2013 Edge to no avail and has now been waiting 2 months on the ABS module, driver has no vehicle. He also has 1 other 2013 Edge with the same problem. 5. There was no warning indicators.
- Santa Fe, NM, USA
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2014 Edge, The Vehicle won't stop on time, Brake pedal becomes very hard to press and vehicle will continue to roll out into the street. I've heard a beep at 3 different times, brake pedal will then go to the floor, but continues to roll, My child my family is in grave dander while in vehicle. This is a recall if every I've seen one... [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Pressing the brake while parking the car and later driving it on the road. Happened all of a sudden. Loss of break pressure when I put my foot on break peddle to stop. My foot went to the floor! No warning on dash, no idiot light, nothing.
Brake pedal became very hard to press down, severely limiting the ability to stop the vehicle. The brake booster is available for inspection. It appears that there was a recall for 2009-2013 models but not for the 2014. My car was built and assembled in December of 2013 at the same plant installed the defective boosters. There were no warning lights or indication of a problem. The brake booster has been replaced by a reputable shop.
The contact's mother owns a 2014 Ford Edge. The contact stated that while the brake pedal was depressed, the brake pedal was traveling to the floorboard. The vehicle was taken to the dealer where the contact was unaware if there was a diagnostic test performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
The contact owns a 2014 Ford Edge. The contact stated that while driving at an undetermined speed, the brake pedal was depressed however, the pedal was hard to depress to the floorboard. Additionally, while starting the vehicle, there was an abnormal squealing sound detected. While driving up hill with the cruise control engaged, the brake pedal was hard to depress and the cruise control failed to disengage. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.
Brake Booster issue. Brake pedal feels spongy/soft when trying to stop. Vehicle makes a whirring/hissing noise when letting off the brake pedal. The car feels like it won't stop in time for a stop sign or stop light while going as slow as 25 mph. There is an extended warranty on this make/model, but Ford refuses to honor it and fix it. I have a vehicle with less than 65,000 miles that is undriveable. No warning lights came on the dashboard at all. The brakes got spongy out of no where. No warning. Ford has confirmed the issue. No accidents in the vehicle because I refuse to drive it now.
The contact owns a 2014 Ford Edge. The contact stated while driving 65 mph, the brakes failed to engage and was difficult to depress. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake booster needed to be replaced. The contact related the failure to an unknown recall. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 105,000.
1.press or loosing off brakes pedal gives a knocking noise. 2. rear view camera flickers & shut off with a warning message. 3. rearview side mirrors do not work. 4. lighter plug located by middle compact towards back row does not work.
While exiting a parking lot into the main thoroughfare the brakes suddenly became hard and unresponsive. Additionally we have noted a squealing and hissing sound coming from the brakes when the pedal is depressed. We took the car to a Ford dealership and determined there is an issue with the brake booster system. Research showed the Ford had issued a safety notice (13N02) and extended the warranty on the Ford Edge and the lincole mkx vehicles for the model years 2010 - 2013. I contacted Ford customer service and requested that the safety notice be extended to cover 2014 as well as it is apparent the issue is ongoing and not isolated to the model years currently covered. Ford has declined to cover the issue.
The contact owns a 2014 Ford Edge. While driving various low speeds, the ABS failed without warning. The contact stated that the brake pedal became stuck to the floorboard on several occasions while attempting to come to a complete stop. Velde Ford (488 us-1, vero beach, Florida 32962, (772) 569-3400) was made aware of the failure via telephone and stated that either the master cylinder, the brake booster, or the brake module may have been faulty. The vehicle was not formally diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 40,000.
A D V E R T I S E M E N T S
- Lake Jackson, TX, USA