This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving a a speed of 45mph, the steering went completely out. I applied my brakes to turn right to turn on a secondary road with less traffic and into a safer location. While trying to turn the wheel, it was barely able to make the turn. I pulled into a parking lot and was unable to even turn the wheel at this point. I shut off the engine and let the vehicle sit for a few minutes as I tried to decide what to do. I turned the ignition back on and the steering wheel was loose and functional at this time. This is the second incidence this has happened.luckily, no one was injured in an accident.I called Ford and explained the situation and they told me based on my VIN number, there was no recall for this issue. I did a search and Ford is very much aware of steering issues on this year and model vehicle, yet no recall has been issued for my specific vehicle they have been aware of steering issues for several years.
There have been 3 instances in the past month that when turning left the power steering goes out for a second and the light and buzzer on the dash goes on. I called Ford and the recall 14V284000 was done in 2014. The problem sounds like the same issue but Ford is saying it was fixed. It does not happen very often but the results can be very dangerous. The electric power steering (eps) system / torque sensor is not working is some instances. Ford is not taking responsibility since they completed the recall fix. But why will this issue only happen is very rare situations and only happen for 1-2 seconds. The vehicle is always in motion and while slowing down to turn to the left the steering goes out. I have called Ford customer service and they are not taking any responsibility.
Power steering does not engage at start up...second start up it engages...when stationary steering wheel twerks...no sensor light showing a problem on cluster..fluid are good and at level...no leaks
I received this car about March 2019, yes I understand it's an older car, but after driving it about a month the steering wheel made this loud popping sound and now when I go to make a turn it makes that same noise as it pulls to the right. The first time this happened I was driving down I-35 and I thought I was going to lose control and not be able to correct it. Is there a way we can look into this please.
The contact owns a 2008 Ford Escape. While operating the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was taken to an independent mechanic who diagnosed that the steering torque sensor was faulty. The vehicle was not repaired. Elder Ford (777 john R. rd, troy, mi) and the manufacturer were notified of the failure. The contact indicated that the vehicle was previously serviced per NHTSA campaign number: 14V284000 (steering); however, the failure still occurred. The failure mileage was 128,000.
The contact owns a 2008 Ford Escape. While driving 10 mph, the steering wheel seized and made it difficult to steer the vehicle. As a result, another vehicle sideswiped the contact's vehicle. The contact mentioned that the crash was minor and there were no injuries. The air bags did not deploy. A police report was not filed. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 200,000. The VIN was unknown.
Takata are all, I have an electric power steering system and it's has a malfunctioning. It is effecting my ability to turn the vehicle. It's a safety concern because you have to use slot of force to turn the vehicle. I reviewed for recalls and saw one for my vehicle. However when I put in my VIN nothing is found.the vehicle was parked when this happened. I was located on a local street in jamaica NY.
The contact owns a 2008 Ford Escape. While driving various speeds, the steering wheel seized and the power steering assist fault warning indicator illuminated after the failure. The vehicle was taken to bozeman Ford Lincoln and rv center (2900 N 19th ave, bozeman, mt 59718, (406) 587-1221) where the computer was reprogrammed; however, the failure remained and worsened. The vehicle was taken back to the same dealer and informed the contact that nothing else could be done. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,000.
Electric power steering ouits working and it will not steer no P0wer assist it is very danerous Ford garage todd judy in huntington West Virginia and bill cole in ashland ky wont look at it unless I give them $110 this could kill someone Ford does not care every time it gets turn a little to much in a tight corner it goes out I have talked to the 2009S and others with this electric power steering have been recalled and Ford quit putting it in cars they know its bad does someone have to die first they probably already have
Electric assist power steering - my vehicle has gone without power steering for over 2 years, there is an issue in the electric assist torque sensor causing the vehicle to not sense the need for power steering in turns. This being a front wheel drive vehicle causes difficulty in being able to steer regularly. I have observed a recall online from the Kansas City plant, my vehicle is Kansas City built and I have taken my vehicle to mechanic shop for the repair only to be informed that Ford will not cover the issue that I will be out of pocket for the repair work. This was a secondhand vehicle for me and financially I was and am not able to afford the costly repair of what they will charge for work. Thus leaving me to drive the vehicle with no power steering or having the trouble code cleared to allow a very loose steering column where it shakes and rattles while idling and can be observed from exterior side seeing the drive wheels shaking as if the vehicle is attempting to turn itself. This vehicle is not safe to drive but I have no choice as I do not have another vehicle option at this time. My children travel in the vehicle with me and I fear for our safety while driving it.
The contact owns a 2008 Ford Escape. While attempting to drive the vehicle, the steering wheel shook. The vehicle was taken to an independent mechanic where failure code: B2278 (electronic power steering, torque sensor) was located. The vehicle was later taken to eide Ford Lincoln (located at 800 E bismarck expy, bismarck, nd 58504, (701) 222-3500) where it was diagnosed that the steering torque sensor needed to be replaced. The vehicle was not repaired. After leaving the dealer, the steering wheel seized and the wrench warning icon illuminated. The vehicle was not taken back to the dealer and was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 250,000.
Power steering assist fault - complete loss of power steering after recall 14S05 was performed. Experienced wheel "shudder" when stopped for several weeks and then complete loss of power steering.
The contact owns a 2008 Ford Escape. While driving approximately 55 mph and attempting to turn, the vehicle lost steering ability. The contact had to use excessive force to drive the vehicle home. The contact stated that the failure occurred for approximately one and a half years and the vehicle had not been driven in six months. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
The contact owns a 2008 Ford Escape. While driving 45 mph, the steering wheel seized without warning. The contact managed to steer the vehicle to the shoulder of the road. The vehicle was towed by the contact's insurance company to spradley barr Ford & Lincoln of greeley (4901 w 29th St, greeley, co 80634, (970) 506-3600) where it was diagnosed that the steering wheel needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the vehicle and informed the contact to call NHTSA to file a complaint. The failure mileage was 125,000.
The contact owns a 2008 Ford Escape. While driving approximately 55 mph, the steering assist warning indicator illuminated. The contact pulled off the roadway, turned the vehicle off and back on, and the power steering failed. The vehicle was taken to an independent mechanic who located diagnostic trouble code: 2278 (torque sensor signal failure). The mechanic was able to clear the fault code; however, the failure recurred. The vehicle was not repaired. Neither the Ford dealer nor the manufacturer were contacted. The approximate failure mileage was 147,000.
A D V E R T I S E M E N T S
- Oak Ridge, TN, USA