pretty bad
Typical Repair Cost:
Average Mileage:
103,400 miles
Total Complaints:
25 complaints

Most Common Solutions:

  1. not sure (13 reports)
  2. electronic power assist replacement (5 reports)
  3. replace steering column (3 reports)
  4. replace power steering torque sensor (2 reports)
  5. shut off vehicle. waited a couple of minutes (2 reports)
2010 Ford Escape steering problems

steering problem

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2010 Ford Escape Owner Comments (Page 1 of 2)

problem #25

Jul 292019

Escape XLT V6

  • Automatic transmission
  • 119,466 miles


While driving steering wheel became hard to steer - no power steering. Had to pull over. Had to turn key back and forth and re-start several times. Then was able to drive. Happened again a day later. I feel Ford should cover this as a safety item. No matter how many miles you have on your vehicle you should never lose steering!!! No mechanical damage - no warning it was going to happen. Had to take to Ford garage at a great expense to have repaired. This car was built at the Kansas city plant and has reported many failures of the same type - internet is full of them. Had to pay $2,000.00 bill on fixed income. Would like something done. Can't help but wonder if this vehicle was ever recalled for this problem. Please acknowledge you have received our information and are looking into it and hopefully doing something about it.

- Gerald A., Lecanto, US

problem #24

Jan 232019

Escape Limited V6

  • Automatic transmission
  • 52,178 miles



- warlito, Gardena, US

problem #23

Nov 162018

Escape XLT 3.0L V6

  • Automatic transmission
  • 112,100 miles

Power steering failed after replacing the torque sensor (at 111,700 miles). I took it in to be recalibrated as I was told this would fix the problem. Well, it didn't, and I received a new estimate of $1961.71 to replace the entire steering column, which I obviously can't afford. I have lost my job because of this, become behind on my car payments, and now owe $10,000 on a big ass paper weight that I can't use. I have contacted Ford multiple times, and filed a complaint with the NHTSA but so far, I'm just out of luck, out of a job, and soon out of a place to live, all because I bought a freakin lemon from a "reputable" dealer. Why is Ford with all of their billion dollar profits, refusing to honor a recall that is so very obviously the issue? They should be ashamed, they are ruining peoples lives.

- Todd D., Bethesda, US

problem #22

Dec 012018

Escape 3.0L V6

  • Automatic transmission
  • 115,500 miles


The vehicle is at the Ford dealership right now and they are having to ship a torque sensor from Tennessee to Stuart, Florida because they don't have any of these torque sensor replacement parts anywhere in Florida. That might arrive on Monday (2 days from today). I talked to the service manager on Friday (yesterday) They aren't even sure the problem is the torque sensor @ 800+ dollars and are trying to tell me it might need a new steering package at more like 1300+ dollars. Supposedly this problem is difficult to diagnose even with diagnostic codes and diagnostic equipment.

My neighbor is a retired ace auto mechanic and still fixes cars all the time at his home. He is going with me on Monday to the Ford dealership and we will decide what to do after a consult with the service manager. I may just pay for the cost of labor so far at the Ford dealership and make them put what they've taken apart back together as is and have my ace mechanic next door neighbor fix it. I know he will only replace what needs to be replaced.

This should be covered under the same recall as almost a million other Ford Escape SUVs were with EPAS power steering failures. But it isn't. Ford will not make this right.

- Blake F., Stuart, FL, US

problem #21

Nov 122018

Escape XLT 3.0L V6

  • Automatic transmission
  • 111,700 miles

The steering gave out and reverted to manual, making steering unbelievably difficult. I am a strong guy and my arms were super sore at the end of a short drive. Plus, it made turning or avoiding things next to impossible, incredibly unsafe. I had to pay out of pocket to fix this and the problem persisted, which I will post a new complaint on. This was a recall a few years back (before I purchased the vehicle) however, it happened again and they are refusing to fix it unless I pay $1961.71.

- Todd D., Bethesda, US

problem #20

Oct 202018

Escape Limited 3.2L

  • Automatic transmission
  • 137,000 miles

Ford's recall 14S05 recalled 2008-2011 Ford Escapes with the defective steering torque sensor only manufactured at the Kansas City plant, but mine wasn't covered. BUT, I have the defective part. Ford should stand behind their DEFECTIVE part and replace it in my 2010 Ford. The defective part was not even available before the recall, resulting in replacement of the whole steering column. If the defective part created a replacement part, you would think Ford would honor them as a recall. I am SOOOOOOO done with Ford!

- Teresa A., Chaptico, US

problem #19

Oct 052018

Escape XLT 2.4L

  • Automatic transmission
  • 96,823 miles


I was making a left turn across traffic taking the kids to school when, without warning, the vehicle stopped turning, made a weird noise and seemed to decrease power. I was able to get the vehicle to complete the turn before the oncoming traffic arrived at the intersection. As soon as the wheels straightened out again, steering returned to normal. At the next intersection, midway through the right turn, it failed again and the 'Power Steering Assist Fault' message flashed on the dash and then disappeared again. It did it again midway through the next left turn, but by this point I was expecting it and was ready to manually force the wheel. Thinking it was a power steering fluid/pump issue I drove the vehicle to a parts store to check the fluid but after not finding a pump and consulting the owners manual discovered it was electric assist. The parts stores carry nothing for this issue, so I turned the vehicle back on and had 0 power steering for the entire drive home.

- Paul E., Fort Wayne, IN, US

problem #18

Oct 182018

Escape XLS 2.5L

  • Automatic transmission
  • 98,544 miles

Was working fine, went to go to a work site, start my car and no power steering. Had a customer waiting for me, had to drive 60 miles with NO power steering. Could not imagine someone with little strength driving this vehicle.

- Dale S., Toledo, OH, US

problem #17

Mar 012018

Escape Limited V6

  • Automatic transmission
  • 150,000 miles

This is a serious problem which was 'fixed' in a recall months after purchasing my car from Ford. After reading the (over 100) complaints about the same issue, I now see that this was just a trick and a coverup to the fact that Ford won't fix the issue for free. Ford should be forced to replace anyone's car who has this KNOWN problem. My car is from the Kansas City plant and this was a known issue out of this particular plant with the same vehicle in 2009. This is consumer rape at its best.

- Dwonne K., Lanham, MD, US

problem #16

May 012018


  • Automatic transmission
  • 180,000 miles

I just need to get it fixed asap. I can't drive it cause I can't turn the steering wheel.

- Kendra P., Centreville, US

problem #15

Jan 252018

Escape XLT 3.0L Flex Fuel V6

  • Automatic transmission
  • 220,000 miles


Previous recall done to reprogram EPA few years ago. Steering became "convulsive" about 2 months ago. Complete died late January. Whatever original recall was, it did not fix the issue.

- Martin C., Bolingbrook, IL, US

problem #14

Dec 252017

Escape Liimited V6

  • Automatic transmission
  • 85,412 miles

another example of big auto leaving their flaws for the little guy to fix. they know this part is defective but so what!

- Daniel N., Bedford Heights, US

problem #13

Dec 242017


  • Automatic transmission
  • 33,282 miles

The Power Steering went out without any warning while driving about 40 mph in the snow. If someone older was driving the car, they would not have been able to control the car, most likely resulting in a serious accident. There has been a recall regarding this problem, but unfortunately, our car was manufactured in March and the recall only covers cars manufactured after September 1. Ford was called and we were told that they would not help with the costs to repair but to save our receipts just in case they expanded the recall. They have had many complaints. I guess someone has to die first before they expand the recall. VERY ANGRY AND FRUSTRATED BY FORD and our local dealer - SCHIMMER FORD!

- Meg K., Peru, US

problem #12

Nov 102017

Escape LX

  • Automatic transmission
  • 125,000 miles

The power steering left the car as I was making a turn. There was no indication that I was going to lose steering of the vehicle and I was fortunate that no one was close behind me as I limped to the side of the road. If this incident would have happened to my wife I do not believe she would have been able to manage the situation and if it would have been an inexperienced teen driver the situation could have been tragic. The local dealer, where I purchased the car, passes the buck as quickly as it can. Ford seems to know about this problem but continues to deny that there is any fault with them.

I believe that this may be my last Ford product and my next purchase will be a RAV4 which I will park next to my wife's new black one.

- loadheboatbob@goac, LaCrosse, US

problem #11

Mar 202017

Escape XLT V6

  • Automatic transmission
  • 130,488 miles

ford did a recall on my escape in 2014 for the power steering when there was nothing wrong. mar 20, 2017 my power steering quit working. now they say its already been recalled.

- Darlene R., Lethbridge, AB, Canada

problem #10

Dec 172016

Escape 2.3L

  • Automatic transmission
  • 75,484 miles

Very scary and very unsafe.Lucky it happened in the right place

- 20austin06, Rumford, ME, US

problem #9

Nov 072016

Escape V6

  • Automatic transmission
  • 127,000 miles

Hello! I've had an occurrence with the Power Steering Assist going out in my 2010 Ford Escape. I just purchased this vehicle less than 30 days ago & haven't my the first payment on it. I found out there was a recall for this particular issue. My vehicle was "taken care of" with a system upgrade in August 2014. This latest incident is regarding the same issue & I'm in the process of trying to get Ford & the dealership to re-open the recall to fix it, since I've found that it's an ongoing issue, and the dealerships are saying that since the system upgrade was done, that it closes out the recall. The dealership quoted me about $700 total to fix it. I contact Ford Customer Service & they "opened an investigation" & then put it all on the dealership to fix it the right way. When I pressed Ford Customer Service on speaking to a supervisor, on the 3rd phone call, they pretty much told me that there wasn't one available at that time & they would probably tell me the same thing. After contacting the dealership back about the "investigation" they told me that I would need Ford to agree to fixing it....basically they are both putting the issue off on each other to fix the problem. The right way to fix this problem would be/would have been to replace the shaft torque sensor, not just a system upgrade on the recall. I have an uncle who works at a Ford plant who is also helping me to get this recall re-opened, due to the safety issues. I would like anyone to please feel free to comment as to if they've had any luck with getting Ford to actually take care of this issue when it has occurred for a 2nd or 3rd time. Thank You for your time & any assistance!

- Linda C., Louisville, KY, US

problem #8

Jul 252016


  • Automatic transmission
  • 100,000 miles

Ford has not and did not remedy the Power Steering issue when they issued the recall for the power steering torque sensor. I had the recall "fix" in Oct 2014. However, Ford had a choice to either update the software (in the event the sensor code never tripped up to that day) or Replace the parts. And if the system failed after they "fixed" the issue with the software update, they are unable to re-open the recall and we are responsible for the repair. Ridiculous!

My husband was driving the car and upon turning in a busy intersection the power steering failed. Had I been driving, I am not sure I would have been able to continue turning and could have caused a major accident!

I have done my research. I see that numerous others are having the same problem. They had the recall fixed at a dealership only to have the system fail at a later date.

There is an investigation that is still pending on whether Ford actually fulfilled the recall properly. Clearly they did not and it will take either a serious accident, a series of accidents or numerous complaints before something will be done about this.

Please visit: http://www-odi.nhtsa.dot.gov/owners/SearchResults;jsessionid=XDVhXWBcyr3szgW1GqGf1MS1nCGNTBZnHkSkwJVpQm9Gh39MDcdW!1295816867?prodType=V&searchType=PROD&targetCategory=A&searchCriteria.model=ESCAPE&stats=791080%2C4%2C4%2C1372%2C35%2CESCAPE&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2010&searchCriteria.make=FORD&searchCriteria.prod_ids=791080

File a complaint there and see the petition that has been filed, and its updates about this exact issue.

- ljk, Thornton, CO, US

problem #7

Jun 022016

Escape XLT 3.0L

  • Automatic transmission
  • 94,000 miles

Driving down the interstate and all of a sudden i can only drive straight, then it would "correct" its self then back to frozen in place. Happened for approximately 10 miles then I parked the POS.

- Bernard S., Richmond, OH, US

problem #6

Jan 012016

Escape XLT 2.5L

  • Automatic transmission
  • 115,000 miles

The torque sensor is failing. Steering wheel constantly shutters. Warning given at startup about electric assist steering failure. One dealer claims that he never heard of the electric assist issue. Ford says that they are sorry. There must be a lot of room under their carpet.

- Robert M., Sparta, WI, US

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