CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
Remote not locking the car is a major problem at times, depending on where I'm parked. Might be related to other electrical problems, including radio knob disabled (which can reverse after stopping and starting engine), outlet in back of console dead, and engine light on. No driving issues noticed.
Touching two numbers on the outside of the driver's door is supposed to lock the doors, but nothing happens. I took it to the dealer for repair. He said it works, but it is very hard. No, it does not work at all. So that was three problems that were supposed to be fixed under warranty that day and there was no progress on any of the problems, yet Ford sends offers in the mail to extend the warranty about once a month. Why pay for an extended warranty when even the first warranty is not honored!!!
- Marshall H.,
Cambria, CA, US
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remote won't lock the car
Remote not locking the car is a major problem at times, depending on where I'm parked. Might be related to other electrical problems, including radio knob disabled (which can reverse after stopping and starting engine), outlet in back of console dead, and engine light on. No driving issues noticed.
- Keith S., Littleton, CO, US