CarComplaints.com Notes: The top problem trend for the 2014 Escape is transmission failure at around 70k miles.
This is relatively low mileage for an expensive transmission failure ($4,500 average to fix), but unless the trend becomes more established, we are only awarding the 2014 Escape our "Beware of the Clunker" badge for now.
10.0
really awful
Crashes / Fires:
4 / 21
Injuries / Deaths:
5 / 2
Average Mileage:
43,560 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The back-up camera has been out on my 2014 Ford Escape Titanium for years. I am constantly told by the dealership that it needs a software update and that it is a couple hundred dollars to do this. This is absurd to me that software updates are needed for backup cameras to continue to work properly AND that the consumer should be expected to pay for this. I do feel this is a safety issue, as since cameras have been placed on some vehicles years ago, people have grown accustom to using them. They are a huge safety factor in crowded, busy parking lots from my perspective. The backup cameras are also a GREAT safety feature for young, inexperienced drivers. It is my understanding that at this time, some of the NEWER Ford models currently have an issue with backup cameras NOT working and there has been a recall issued to correct it. How is this fair to consumers who have older Ford models or different Ford models but are experiencing the SAME issues as it pertains to back-up cameras not functioning properly and are told they need to pay out of pocket for the software update? I am writing a letter to Ford & I have also provided feedback over the phone to them and been given a case number. Windows does not charge me for software updates on my computer, nor does my cell phone carrier charge me for updates on my phone. It should be a cost of doing business if cameras are going to be offered as a feature on vehicles.
The shifter cable bushing went out on my vehicle and had to have it repaired on 11/1/2022. I had to pay out of pocket for this and want to know to be reimbursed for the charges.
There was a serious safety recall several months ago, but I have yet to hear from the dealer about the necessary repairs. The manufacturer has failed to remedy the issue in a timely manner.
Was driving 35mph and car started jerking and lost power to gas pedal. I placed it in park, and then in drive. The speedometer trusted to 110 and then it jerked some more, heard a horrible whining noise. I drove home with same issues, about 6 blocks. Then I got a transmission failure message on my dash. Could put in park. Put my e brake on. Had it towed to the dealership. Car only has 55,000 miles on it. Been meticulously maintained. There were no warnings before this incident. Dealership called and said my transmission needs to be replaced. Well we do t have 6000 to fix it and ar still making car payments. I have seen thousands of these complaints online, why isn't Ford doing something for the consumer. This should be a recall. I am not a happy customer
- Marysville, WA, USA
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The door latch was fixed about 2 years ago at the Ford dealer in Lewisville Tx due to a recall, now the door latch is broken again and according to them, they can't replace it again because it was done already. But I read that some were not placed properly. I would like report this as a safety issue, so it can be reconsider the recall to be open again. Thank you!
Currently Ford recalled bushing that connects the transmission to the shifter cable in these vehicles can degrade. Weakened, it will eventually snap. I have already fixed my car multiple times for the same reason. Once I paid for a month before recall after recall I returned the car three times to the dealership to fix cuz they didn't do it right. My car gave me several warning signs to that led up to the bushing actually snapped on me my car is doing the same thing it was doing before it snapped and now I'm going to have to pay for it again. Now my car falls within the make and model I don't understand why it's not on recall I don't actually remember the year it happened but I had to deal with the multiple times
It started to act like it was stalling out so I stopped on the side of the road and opened the door to listen. The car was in gear but the brake peddle was pressed all the way down. When I opened the door the panel came up with a warning saying the "Transmission not in Park press Ok". So I pressed Ok and closed the door. I drove forward a few inches, listening thru the window with the door closed. It still wasnt acting right so I stopped in the middle of the road, moved the gear shifter to Park and noticed the drivers panel indicated the gear the car was in was Neutral even though the shifter is in Park. I got out of the car and moved it out of the middle of the road and it went over a small hump I couldn't see, and slid into a fence. I spent the next 25 minutes trying to rock the car to either move backward or forward and away from the fence, obtaining a few bruises (nothing serious) in the process, and was unable to move the car on my own. I had to engage the parking brake, lock the car, and started walking to look for help or cell phone service, as I had none where I was. After a stranger stopped to help get it off the road completely, I watched YouTube videos of easy fixes for the problem and found a video explaining how to "push" the neutral safety locking switch, inside the dash surrounding the gear shifter, tried this remedy and it allowed the gear shifter to move and shift into Neutral or any of the gears below (ND12) but will not shift into Park or Reverse. I had someone follow me home and got the car to my house after it happening one more time on the way. The soonest my local Ford dealership could get it in for service is September 8th (roughly 3 weeks after onset of issues and immobilization). I spoke to Customer Service and they told me the car would have to be diagnosed as due to the recall. There's no remedy until hopefully Oct2022 and wont provide a rental until then. Said we'll see what programs I qualify for even though I owe $3400 on my loan.
My transmission shifter cable bushing failed while on a car ride home with my son leaving me stranded 96 miles from home. I had to pay $450 to tow it home. Ford doesn't have any parts to fix my vehicle that I can not drive and only recommends I rent a car until October. I can not afford this as I am a single mom and teacher....school resumes in 2 weeks.
Coolant light came on low Coolant I added more than came on again and again low on Coolant had it checked out 2 times can't get parts for it because only Ford can only have parts took it to them 3 times and now they say option 1 tear down to find it or option 2 replace the whole motor because it would run into labor times been leaking since I had it last year only had about 89,000 miles on it and still waiting to get it fix engine warning light been coming on plus the low Coolant light
Transmission without warning; "check engine light'. It was collision. I made a left turn from the stop sign when I pulled into the path of the vehicle which had the right way. I saw white vehicle and it was little further and I can make it to turn left without collision. But the suv won't let me move to 2 lanes and collision. I remember that one day before collision. I notice that rpm was 5 when I was on highway after traffic light. It is not normal for rpm 5 and usually 3. NO warning - 'check engine light'. I feel that it is not safe without warning. The grandchildren and I were in accident and escaped from hurt. Airbag curtains are really work.
Transmission light turned on on vehicle today and car started to lose power as I was driving. Constantly stopped on the road and did not go faster than 10mph. Does not have power and took vehicle to a local mechanic and mechanic stated transmission has problems. This is the first time this has happened and did not show any problems before today.
The transmission seized and would not go into any gear. I was pulling out into street traffic from a parking spot, stuck diagonally while cars tried to avoid hitting my car by sharing a lane if necessary. This was the day after receiving transmission bushing recall. Ford will not assist and transmission has to be completely replaced, which is financially impossible. Already experienced the dangerous engine issue (rebuilt twice and check engine light still on for cooling sensor) that Ford refused to take accountability for. Had that transmission seized while on major road or highway, I shudder to think of results. Please do not allow Ford to continue this insidious behavior.
I have an open recall on my 2014 Ford Escape. It says the date here was June 10th, 2022, however I was not informed until I got the letter in the mail on July 19th, 2022. I was going to leave to the grocery store on Sunday the 17th of July, when the shift gear was not at all working and it hasn-€™t been working ever since. I am just thankful that it happened at home and not any where else. However, I do wish I was emailed or sent a letter earlier to have prevented me from having this problem.
As of 6/10/2022 there is a ford recall on my vehicle for the transmission shifter cable #22S43. On 6/30/2022 my vehicle stopped working. The transmission is stuck in park and the gear shift is not registering that the car is supposed to be shifting gears. I had the car towed to Ford but they do not have the part and do not know when they will be able to accommodate me. They told me they cannot give me a loaner because they do not have any and I do not qualify for one, because of this I do not have a vehicle to get to and from work. This is causing me to lose out on money from work.
In the first few minutes of operation the transmission/engine speeds up and if not expecting it a surge forward could cause an accident. Similiar problems almost every time the car is started.
A D V E R T I S E M E N T S
- Lees Summit, MO, USA