CarComplaints.com Notes: The top problem trend for the 2014 Escape is transmission failure at around 70k miles.
This is relatively low mileage for an expensive transmission failure ($4,500 average to fix), but unless the trend becomes more established, we are only awarding the 2014 Escape our "Beware of the Clunker" badge for now.
10.0
really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
49,420 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The power steering intermittently works. It went out for a week, was fine for a month and a half and now isn't working again. Ford has stated it requires an entire new power steering rack for $2100.
2014 Ford Escape titanium - while driving the car in dry weather on a clear street, with no external causes (bumps, accidents, quick movements), the car popped up a message that said "steering assist fault" and the steering wheel locked up. It was virtually impossible to steer. The vehicle was slowed down and stopped and the engine was turned off. Upon restarting the vehicle, the steering assist fault message was no longer visible and steering was normal again. This is a very scary occurrence. Had the fault occurred in a situation where steering was necessary it would have almost certainly caused an accident. In researching online, I see this was a recall issue with previous Ford Escape vehicles as well as other Ford vehicles such as the Ford Explorer.
I was driving Ford Escape, suddenly my power steering was stucked and I couldn't move it. Fortunately it was happened on stop sign. I tried hard to move my steering and try to pull my car upto dealership. I found Ford did so many recalls in previous year. One important thing is that my Ford has only 36500 kms on it. I presented this case to Ford dealership and they hand it over $2450 bill. This is serious issue regarding safety on road. It needs to be open recall for this issue and Ford has to fix this problem.
Power steering assist failure. Numerous times in the last month the power steering does not engage right away.today 10/10/17 I received a warning to service power steering assist.very costly cannot afford 1400 dollars at this time.from some research Ford is aware of this problem.
A fault in the electric power steering (eps) system resulted in an immediate loss of power steering assist without warning to the driver. This unexpectedly increased the steering effort force necessary to steer the vehicle at lower vehicle speeds, which increased the risk of a crash causing injury and/or damage to property.
- Bogota - Colombia, NY, USA
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The contact owns a 2014 Ford Escape. While driving low speeds, the power steering assist fault warning indicator illuminated and the power steering failed. The contact stated that the steering became difficult to operate. The vehicle was towed to mullinx Ford (located at 7311 airport blvd, mobile, al 36608), but had not yet been diagnosed. The manufacturer was not contacted. The failure mileage was 17,334.
Power steering goes out when you step on the acelator to merge into traffic and the vehicle attempts to stall taking off from stop sign. Also at 14000 miles I was told all four wheels needed alignment and I did not ask them to check alignment. I was told I get 30 plus mpg and have not been able to get over 24 mpg
Steering assist failure service required warning sign came up. Steering wheel stopped working because really tight and wouldnt turn at all. Vehicle was luckily stationed when discovering the problem but problem continued to occur while vehicle was in motion as well
November 21st, 2016 rack and pinion failed at 32,300 miles on a 2014 Ford Escape 4X4 titanium. 2.0 turbo. Dealership said it was defective and unit was making a "ratchet" noise when turned. Dealership said it was all covered under warranty and replaced unit at no charge. One month later service manager called me and said it was not covered under warranty, even though my vehicle is less than three years old and had under 36,000 miles, even at the time they called in December 2016. Last Ford I will ever own. This is my wife's car and the Porsche dealership that services my vehicle never treats me like this. Dealership expects me to pay the bill now. After telling me previously it was covered under warranty.thinking about getting a lawyer just for principle of the issue to deal wih the dealership.
While driving 50mph just before 90deg. Corner light came on dash power steering just quit. Was barely able to pull over and stop. I shut car off and check found nothing. When I restart problem went away took car to dealer but it read no codes so they wont do anything. So when will it happen again? find hard to believe when hook up it only reads what is wrong and no history of what happened.
The contact owns as 2014 Ford Escape. The contact stated that the while making a left or right turn at various speeds, an abnormal noise emitted from the steering wheel. The failure recurred numerous times. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 51,000. Updated 10/06/16
The contact owns a 2014 Ford Escape. While driving 60 mph, the transmission blew out and the steering column fractured. The vehicle was taken to be repaired. The manufacturer was made aware of the issue. The failure mileage was 48,000.
The contact owns a 2014 Ford Escape. While driving approximately 35 mph, the power steering failed. The vehicle was restarted and operated properly. The vehicle was taken to a dealer where it was diagnosed that the steering failed and needed to be replaced. It was unknown if the vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000. The vehicle VIN was not available.
The contact owns a 2014 Ford Escape. While driving approximately 3 mph and making a left turn, the front passenger side wheel suddenly separated from the vehicle. The contact's vehicle crashed into a second vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the dealer where it was diagnosed that the steering mechanism was defective. The manufacturer was not notified of the failure. The failure mileage was 32,000.
Car just exited the highway. Drove approximately a quarter mile and made a right turn. The steering locked up in mid turn. Fortunately there were no cars parked on this particular street or there would have been an accident. Managed to straighten wheel and able to pull in a parking spot. Car's electrical system started shutting down to save battery power. Had car towed to Ford dealer. They say the alternator was weak. Five days after the incident and still waiting for the part. Lost confidence in the product. Car is nine months old.
My wife pulled up driveway, I happened to be outside next to car when she pulled in. We suddenly heard loud crunching sound and she stopped. When we found nothing I asked her to back up. We heard crunching sound again and she said the steering wheel was not controlling car. She immediately stopped. We discovered right front wheel pushed against tire well of body frame. Next day when tow truck lifted car, we discovered the ball joint assembly had come apart. Perry Ford (san diego) confirmed ball joint appears to have come apart without any obvious sign of damage due to impact or driver fault. Note: My wife had just come off freeway, traveling 15 miles from work and 1 mile from off ramp to our home. If she had been just another 5 min on freeway traveling 65-70mph...I hate to imagine what would have happened. Please investigate this matter with Ford.
I was waiting in line to enter the freeway. A yellow warning sign came on in the car, and then there was no control of the steering wheel. It locked. I was able to crank on it with all my strength, put on my hazard lights, and my daughter hung out the window to wave us over a few inches to the right. I then entered a safe lot to call roadside assistance. But, while I was on the phone with them, the yellow light went off, and the car steering wheel moved.
Steering wheel suddenly stopped working when I stopped at a gas station and gave an error message "steering assist fault service required". car is barely 3 months old.
11/13. Had car for 2 months. Stopped for gas, fueled up got in to leave power steering gone. Had to call husband to come get car as I could not turn the wheel. Had vehicle towed to Ford dealer. Dealer not helpful, said they were able to see power steering was lost unable to fix. Vehicle or computer somehow fixed itself? happened again 8/22/14. Thankfully it happened in front of my home & did not need assistance. Having vehicle towed to Ford dealer in am.
A D V E R T I S E M E N T S
- St. Petersburg, FL, USA