This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On two occasions, one stationary, one in motion, the tailgate will come unlatched. I have the automatic tailgate without the foot activated sensors. When stationary the door will not latch even though it looks all the way closed. The horn will chirp twice telling me a door is open and that's the only way I know it's not closed. While driving the door does not open all the way, but I will get a warning in the gauge cluster telling me the tailgate is open. It doesn't open all the way. I have only experienced it one time while in motion at low speeds, less than 40 mph, and I pulled over safely. To fix the problem I have to stand behind the tailgate when it's closing and push the door closed. The vehicle has never been in an accident either.
Vehicle was stationary in my driveway when a snow storm hit. Ice/snow accumulated on the windshield and when it melted it took the paint with it. The A-pillars on both driver and passenger suffer significant paint loss and rust is starting to form. Paint flakes off in the wind while driving, especially in the rain. About 15 inches of paint is gone on the driver side and about 4 inches of paint is gone on the passenger side.
Have a 2017 Ford Escape and noticed the paint was peeling around the windshield.after investigating there are several complaints for the exact same thing.Ford will not take responsibility for this because it's safety issue, so they won't recall it.I have only had my car a year this month it seems also to happen to Ford Escapes that are white or blue in color.paint on a vehicle should last for the life of the car.
The door panels separate from the door metal frame due to poor clips or fasteners used at time of manufacture. Two doors on my vehicle can be impossible to open. Ford dealer insists no problem -- I damaged doors and therefor 600$ per door to fix. I go on internet and see many many others haveing exact same issue. Both doors started exhibiting this on driver side about a month apart.. if the car caught fire or I could a dangerous collision was imminent while parked, I could not get out in time. Also if an accident occurred, I could not exit in a timely fashion
Paint on drivers side windshield frame flaked off in a 6"X1" chunk. This 2017 Ford Escape SE has 31,000 miles on it and is always garaged. No hail or heavy rain prior to the flaking. Many complaints on the internet for the exact same thing.
Paint peeling off. 2017 with 27.000 miles. Bought in 2016 in novbemer. Three year warrenty just exspired. This is a manifactor issue.Ford doesn't want to pay full price.
Paint is delaminating on windshield pillar. Peeling off in sheets. No body work or windshield replacement has been done. This is a problem with the factory paint.
Retainer clips for splash shield are faulty and have broken or gone missing causing the shield to become loose and flap underneath the vehicle. Out of 10 clips, only two are holding the shield in place. For a car of less than 3 years of age, this should not be happening. Ford will not covering the $45 parts or labor $100. This known issue can actually cause the shield to actually detach from the frame of the under body while the vehicle is in motion and in traffic situations that could potentially cause damage or even an accident to not only the vehicle that is affected by the loose shield but those in the path of this object if it were to detach fully from the vehicle. Major safety defect and issue is present. Vehicle in question is even covered under the extended warranty option as well- still no coverage for "clips". dealer even indicated that this is a known issue for Ford vehicles 2017 and older.
The rear hatch on my 2017 Ford Escape is not latching. The secondary latch does not engage and cinch the hatch closed and secured. The vehicle has been taken to the Ford dealership 4 times in the last 2 months, they have been unable to correct the problem. Also while at the dealership I have been told of this same problem happing on other Ford Escapes at least 3 in the last few days at this one dealership.
All doors will not latch automatically. When opening from the outside the latch will remain extended and not spring back into place. If unnoticed when you get into the seat and close the door it will either bounce back or seem to be closed only to open with a small amount of pressure against it.
As I pulled into a parking spot, I took my foot off the gas and went to brake. The car lurched forward and accelerated causing me to lose control. I was pumping the brake, but the car didn't stop, causing me to hit a cement pole on the passenger side, and continuing into a brick building. The air bags did not deploy, but the seatbelt tightened and I got 2 broken ribs and terrible bruising wherever the belt impacted my body. The car had to be totaled because of extensive damage to the body and under the hood.
A D V E R T I S E M E N T S
- New Haven, CT, USA