This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
New engine is needed because of a known manufacturing default. There is a class action law suit filed in March of 2024 for this exact problem. The coolant leaks directly into the gasket due to a design flaw.
Engine failure. Yes - available for inspection. Also have inspection report and video of problem. Vehicle has 49,801 miles on it - check engine light came on. Took it in for service - code was for misfire. Spark Plugs were changed - misfire continued at shop - boroscope was done and it shows coolant intrusion in cylinder 3. Coolant intrusion significantly increases risk of engine failure, engine over heating and risk of fire. Therefore we were told that the vehicle cannot be driven. Per Fords June 2022 bulletin - to correct condition long block engine assembly needs to be replaced. According to Ford - this 2017 vehicle (engine manufacture date of [XXX]) does not qualify for recall repair. This is link to what was seen upon inspection - including video of coolant intrusion. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
bought a used 2017 Ford escape Titanium in 2022 with 38k miles. Didn't know anything about the issues with the car. Fast forward 8 months ago I started smelling coolant out of my exhaust. Had a friend to check it and coolant levels were low and coolant found it's way into my engine oil. This was around 58k miles on the odometer. Fast forward again end of March 2024 my check engine light came on took it to dealership for a diagnostics. They kept my car all day just to tell me I need a new engine and turbo which would total 14k dollars.
The contact owns a 2017 Ford Escape. The contact stated that the instrument cluster was inoperable. Additionally, the contact stated while driving 15 MPH in a parking lot, the vehicle stalled. The contact was able to restart the vehicle and drove to the residence; however, the vehicle failed to exceed 10 MPH while driving. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant intrusion had caused the engine block to overheat and to fracture. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 119,000.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the was an abnormal clanking sound coming from the engine. The contact stated that while driving and attempting to slow at a traffic signal, the brake pedal was depressed; however, the vehicle was slow in responding. The contact stated that the check engine warning light was illuminated. The contact turned off the vehicle while the vehicle was still moving and applied the parking brake. The contact stated that when he attempted to restart the vehicle the vehicle failed to start. The contact had the vehicle towed to an independent mechanic. The contact stated that the vehicle was not diagnosed, and the mechanic was not returning his calls. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.
- Bronx, NY, USA
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2017 Ford Escape SE 4WD with a 4 CLYINDER D 1.5 DI TURBO engine. We purchased this vehicle used, in 2019 with 42,384 miles. We have kept up with all scheduled maintenance through the dealership. Until April of this year, we have had ZERO issues with this vehicle! First, the check engine light came on Upon starting, another warning "Engine Fault Service Now" would appear. Aside from the lights, the only initial indication something may be off was the "sloshing" noise that came from the engine after shutting it off. Initially, we took the car to our independent mechanic who informed us that the car was experiencing coolant intrusion into the engine and the only remedy would be to replace the engine. He shared with us that this type of engine is NOTORIOUS for this malfunction. Being as Darling's could not give us an appointment promptly, , we just kept checking the coolant levels and cautiously drove the vehicle. On May 3, I was driving when the dash lit up with "High Engine Temperature-stop safely" warnings and the gauge went from normal to all the way to H. We added coolant and this did not happen again. However, between May 3 and the date of our appointment at the dealership, May 17th, a host of new problems seemed to happen overnight. The car would not start several times both after being driven and sitting overnight. While backing down my driveway, the car stalled and wouldn't start again, luckily I wasn't in traffic. Right before our appointment and the final straw was when I was leaving for work. The car wouldn't start, so I left it for a few minutes and I was able to restart it. I drove down the street maybe a block away when all this white smoke filled the inside of the car along with pouring out the back exhaust. Darling's stated it "coded P0304, for a misfire on 4, coolant was entering cylinder 4, needs a motor". Cost to fix is more than what the car is worth and we still owe $4000 on it. WHY IS THERE NO RECALL?
I bought this vehicle at 150,000 miles from a reputable dealership only to drive it for 2 days and the engine light comes on. First it was spark plugs, then an intercooler leak, next the turbo, and now it-??s on for a a multitude of codes. This is ridiculous! Ford needs to take responsibility for this mistake and recall the vehicles. I have been quoted for 10s of 1000s of thousands to fix these issues and I bought it for 17k.
Cylinder 2 misfire. Coolant and oil are leaking down cylinder number 2 causing it to misfire. This was diagnosed and confirmed by an independent service center. The engine was slipping which prompted the service appointment. Contacted Ford Motor Company and was advised to file this claim.
Vehicle started shaking a little upon cold start. This did not happen every day and would only do it when first started of a morning. Took for service and was told vehicle needs a new engine. No check engine lights ever came on and vehicle has had no other problems. We are shocked at this news! Researched and saw numerous reports of recalls, etc. on this particular model and engine. Never received any information about recall on our engine.
The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle was revving as if the accelerator pedal was depressed. The contact slowed down and depressed the brake pedal and the vehicle was jolting like shifting gear. The contact stated there was no warning light illuminated. The contact stopped the vehicle and had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.
The contact's daughter owns a 2017 Ford Escape. The contact stated that on several occasions while his daughter was driving at various speeds, the engine ran rough, and the vehicle started shaking violently. On one occasion, the check engine warning light flashed. The vehicle stalled but was restarted after one attempt. The contact stated that violent shaking persisted. The vehicle was towed to a dealer where DTC code: 6006 was displayed. The contact was informed that cylinder #2 was misfiring and the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,500.
The check engine light continuously came on and would go off. I also noticed that the coolant was needing refilled extremely often. I took the car up to the check engine, light reader, and it informed me that cylinder was misfiring. I cleaned out them out using product from Autozone. There have been two incidents where my car overheated while driving when coolant was just refilled (within a month). After researching online, many others have this exact situation.
Check engine light came on, and then car started misfiring. Took it to dealership who stated coolant was leaking into the engine and was a result of TSB 22-2322. Technician said if the engine is not replaced it could result in engine malfunction such as overheating and leading up to a fire. Received an estimate of repair from the FORD dealership which confirms issues.
Driving to work and message pops up on the dash that says -??High Engine Temperature Stop Safely-??. I had the car towed and the engine likely has a coolant leak.
While I was driving on the highway at 70mph all of a sudden the car started to shake and slowed down, could not go over 35mph. At 91k miles, the car developed a misfire in coil 2. It was recommended to replace the spark plugs, which we did (all 4). The code received is P0302. Still having having issues, upon further testing, it was found that there is no compression in coil 2. After researching - there are tens of thousands of complaints of this same issue. Talking with a dealer, then to Ford's customer service, I was told there is nothing they can do. I need a new short block which will cost upwards of $8,000. This is a known issue with Ford and thousands of complaints, yet no recall has been done. Ford said the warranty is 7 years or 84,000. While I am within warranty for the years, I am just over the mileage. However, a car that is just at 90,000 miles and only one owner (myself), driven about 3-4 days a week for work should not be having this problem. There were NO notifications or messages that there was a problem. There still is NOT a check engine light or other notification. We had to have a scan put on it to learn of the P0302 misfire in coil 2. There is a class action lawsuit starting up and we will join.
Check engine light came on and vehicle idled roughly at start up. Diagnosed as bad ignition coil and spark plugs at the Ford dealership; those parts replaced. Within 2 months the same thing happened again and I noted the coolant level was low. Monitored over the next 2 months and noted a 1/2 inch drop in coolant level per month. Returned to Ford dealership with my concern that coolant maybe leaking into engine (only 38,435 miles on vehicle), Dealership confirmed diagnosis of coolant leaking into engine requiring engine to be replaced.
The exhaust for the engine is leaking into the coolant, the engine's head gasket is failing. There is a risk of engine fire. It is a known design flaw in regard to the 2.0L engine. The recall has not been expanded to Ford. The solution is engine replacement with a Long Block design. Which is saddling consumers with an $8,000 repair bill for Ford not owning up to its design flaw. Consumers should not be saddled with repair bills that are a direct result of poor design on the part of the manufacturer. Much less be worried that an engine may catch fire as a result of said poor design.
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
A D V E R T I S E M E N T S
- Hanson, MA, USA