This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Got low coolant light while on highway and car lost power. Had to pull over. Car was completely out of coolant but no visible coolant leaks. This apparently is a known problem with this model engine from Ford.
The contact owns a 2017 Ford Escape. The contact stated that while stopped at a traffic light, there was smoke coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that coolant and oil were leaking and the turbocharger and hoses needed to be replaced. The vehicle was repaired. On another occasion, while driving approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken to the residence where a handheld diagnostic machine diagnosed that the spark plugs needed to be replaced. The vehicle was then taken to an independent mechanic where it had faulty wheel bearings, spark plugs, and a coolant leak. The contact was informed that the spark plugs and wheel bearings needed to be replaced. The vehicle was repaired but the check engine light illuminated within a week. The vehicle was then taken to the dealer where it was diagnosed that the coolant leaked into cylinder #1 and the engine needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 84,340.
The coolant is leaking into the engine. I understand Ford is aware of this issue but refuse to fix it, Customers have to pay out of their pockets for a new engine after the engine blew from the coolant leak. My issue is the coolant is leaking into the engine and Bill Currie Ford is telling me the coolant is not leaking into the engine even though the car has no leaks. Bill currie ford was not able to tell my where all the coolant went(what mechanic can't tell you where coolant went?). I will upload pictures. Bill Currie filled the coolant pass the max on [XXX] and by the 1st week in Mar 24 the coolant was all gone. Took it back to bill currie on [XXX] just for them to say the same thing as they said the 1st time. At this point I will have to find a non ford mechanic to look at the car and to see if I can get the engine replaced before it blows. I am terrified of driving my car long distance for the fear that my engine my go out at anytime. When I crank the car white smoke comes out of the exhaust so I know the coolant is leaking into the engine. Whatever tests Bill Currie Ford is running on these vehicles are not sufficient and could lead to accident which could lead to lives being lost. They refused to take the engine apart and stated that looked between the cylinders. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the check engine and two unknown warning lights illuminated, and the vehicle lost motive power. The contact stated that there was a loud thumping sound coming from the engine compartment. The vehicle was steered to the side of the road and started. The vehicle was taken to the residence. The vehicle was then towed to a dealer where it was diagnosed that antifreeze had leaked into the gasoline and caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,000.
- Murphy, ID, USA
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Car began running rough and check engine light came on. Repair shop indicated coolant leaking into the cylinders - a known issue for the engine. Recommended replacement of all sparkplugs. 2 months later same thing happened. Now looking at a total engine replacement.
no coolant in degas bottle, cylinder one misfire no external leaks pulled spark plug and found coolant inside of combustion cylinder. Need short block replacement of complete long block. this vehicle was properly maintained every 5k miles. Vehicle was purchased in September 2016 and was a 2017 ford escape se, with current mileage of 53000. 2 days ago the engine warning symbol came on and was immediately taken to ford dealer.
The vehicle was working properly until a week ago when the check engine light came on and we then smelled a strong odor of coolant. When we went to the mechanic we were told that our engine was in need of total replacement because coolant had leaked into it. I have since been told that this is a common problem with the eco-boost engine. This replacement is expected to cost us $10000. This obviously a flaw in the engine design as I have read a number of accounts very similar to ours.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the vehicle was shaking and then lost motive power. The vehicle was driven to the contact's residence. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion to the engine and the engine needed to be replaced. The contact was informed of an unknown recall with a similar failure description, however, the contact's VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 74,000.
The problem first started out 4 days after I bought it from Graff Jeep in Rockford, MI at 150,000 miles. The engine light came on. I took back to the dealership and they told me it was the turbo and it would cost me $3000 to replace, but they don-??t repair Fords, so I would have to call a mechanic. I drove it home and the engine light went off. It was off for months and then it came on again. So I took it to an Autozone and had them run codes on it. This problem has been consistent since I bought it. Light comes on then goes off for 2 weeks-1 months. Every time I brought it to have the codes ran it came up as something different. Turbo, intercooler, spark plugs. The car runs relatively fine. But I am now noticing white smoke coming from the exhaust pipes when I turn it on which means coolant intrusion somewhere in the engine block. I-??ve only put 50,000 miles on this car. I-??ve owed it for under 3 years and am now worried as a young [XXX] who has this car on payments for the next 3 1/2 years that it-??s going to quit on me. I don-??t have sort of resources to pay for a new engine. So a recall is a must. Enough people have had to pay $14k. Ford needs to own up and pay their dues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The coolant is leaking into the engine. Mine and my families safety is at risk because if the coolant runs out, it can overheat the engine which could cause a fire. The problem has been confirmed by a dealer. The vehicle has not been inspected by anyone other than the dealer. The initial warning happened about a month ago (March 8th 2024) when we saw that the coolant had lowered. We filled it back up and have had to refill it a couple times so that it would not go below the "minimum" line. ?? Ford knows about this issue and has even released a recall for a software update (which was fixed on this specific vehicle) and release a "Customer Satisfaction Program 21N12". Unfortunately, this program only lasted until November 2022.
The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds downhill, the vehicle jerked, hesitated to accelerate, and stalled. The contact stated that the failure recurred while driving uphill, and the vehicle stalled; however, the vehicle was still running. The contact stated that upon depressing the accelerator pedal, the vehicle failed to respond as needed. The vehicle was restarted but the failure recurred. The contact stated that on another occasion while driving at an undisclosed speed, the vehicle jerked, and the check engine warning light illuminated. The check engine warning light illuminated for several days, and the failure recurred while driving at approximately 65 MPH. The failure occurred on several occasions. The vehicle was taken to an independent mechanic and was diagnosed with a fuel line failure. The vehicle was not repaired. The vehicle was then taken to another independent mechanic where it was diagnosed with unknown failures and recommended that the vehicle be taken to the dealer due to the failure being related to a possible recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.
There is a known problem with the Ford Escape engines leaking coolant into the cylinders. I have a 2.0 which for two years there have been issues with engines needing to be replaced but Ford will not help owners of the 2.0 engine, only 1.5 and 1.9l engines. My 2.0 has coolant in the cylinders and needs a new engine. Ford claims there is not an issue with this engine yet and will not cover the repair. The warranty ran out two weeks ago and been dealing with this issue for months. There needs to be a recall on all Escape engines to protect the owners from being charged for an issue that Ford knows about but will not help all owners.
The check engine light came on so we called the dealership. This is a 7.5 year old vehicle with under 50,000 miles. They made an appointment for us to come up over a week later. In the meantime the vehicle started to blow a lot of smoke when starting. Smelled like anti-freeze. We took it to the dealership early. Two days later they told us it needed a new engine. Our extended bumper to bumper warranty just ran out 6 months prior and we were hit with an estimate of $8000. I researched and found that Ford knows about this issue, and has for a few years now. There are recalls for this 2.0L engine in the Fusion, but not in the Escape. From what I read it seems to be a flaw in the design of the coolant channels, which can cause a coolant leak, engine over heating, and possibly a fire. We did not have this happen as we seem to have caught the issue early enough, however at this point we are without the vehicle and waiting for a new engine to be installed. And we are stuck with the bill.
The contact owns a 2017 Ford Escape. The contact stated that upon the start of the vehicle, a heavy, blueish-colored smoke would emit from the exhaust pipe as the check engine light would intermittently appear on the instrument panel. In addition, the contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal. The vehicle was taken to a dealer where it was discovered that coolant had leaked into an engine cylinder. The dealer replaced the turbo; however, the failure returned soon after the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
1.5L EcoBoost engine coolant draining into engine. Code P0302 Cylinder 2 (and now P0303 Cylinder 3) misfire. Causing the engine to overheat and stall on cold start.
There is a know problem when the 2 cylinder engines in the 2017 to 2019 Ford Escapes. It has a coolant leak that gets into the cyclinders and blows the engine. In our small town of Paris, Texas there has been 3 replaced this week as I know people in the Ford Lincoln parts department. Know they want me to pay 7k to replace their faulty engine. Please investigate.
A D V E R T I S E M E N T S
- Chantilly, VA, USA