5.9

fairly significant
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
13,703 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Ford Explorer electrical problems

electrical problem

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1997 Ford Explorer Owner Comments

problem #12

Oct 062006

Explorer 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

Blend door actuator on 97 Ford Explorer eddie bauer is not working properly. Dealership is quoting $1000 to fix it because dash board have to be removed to fix it. I think there should be some sort on recall on this because it is a common problem with this vehicle.

- Brampton, 00, USA

problem #11

May 012004

Explorer 8-cyl

  • Automatic transmission
  • 98,197 miles
: the contact stated while driving various speeds the cruise control was inoperative when engaged. The vehicle was inspected by a dealer who determined the cruise control switch needed to be replaced. After the cruise control switch replacement, the problem persisted. The vehicle was taken to an independent repair shop who determined the electrical wiring had melted in the interior dash panel area. No fire was seen. After new wiring was installed, the problem was corrected. There was a NHTSA recall, # 05V388000, regarding the vehicle speed control. The vehicle was not included in the recall due to the VIN. The manufacturer was alerted. Updated 9/22/2006 -

- Santa Barbara, CA, USA

problem #10

Jul 022004

Explorer 4WD 6-cyl

  • Automatic transmission
  • miles
Several problems with this auto, it seems to be falling apart. The driver side seat belt no longer latches. We have to loop the driver side through the passenger side. It appears this is an issue with several of these models. This is a serious safety hazard and seat belts are mandatory by law. Is there anything being done? the left turn indicator has had electrical issues for years. It makes a zzzz sound and no longer works. I am also down to only one door that the key works on. That is the back lift. The door key had not worked on the driver side for years, then the passenger side went. I have the same heat problem the others are having. You either get full on heat and have to turn it on and off when it gets too hot or you get partial ac, always a little warm. Both the ac and heat has been serviced, the problem is in the switch somewhere. And now the reason I'm writing is I have major electrical problems. Fuses and solinoids have been looked at, there are no longer lights in the dash area. The lights on alarm (ding ding ding ding) remains on when the car is off, the keys out and the door shut which has drained my battery completly. I have jumped started it twice and now it sits in my driveway because it will cost a fortune to have the electrical looked at. If this is an issue with anyone else it should be reported to Ford. Not only can I no longer drive this car, it would be totally unsafe to use it. I need 4wheel drive just to get out of my driveway in winter and have no idea how I'm going to come up with the money for all these repairs. Please advise if there are any recalls that address these issues. The incident date I listed below is for the time the seatbelt started to fail completly. We were on a vacation trip!

- Spring Creek, NV, USA

problem #9

Jan 102005

Explorer 4WD 6-cyl

  • Automatic transmission
  • 66,241 miles

A D V E R T I S E M E N T S

(1) cruise control, normal useage (2) when the cruise control is on for more than five minutes, the cruise control switch controlling accel, coast, resume, on the steering wheel becomes hot. Furthermore, approximately 30% of the time, the vehicle will suddenly accelerate when the coast button is depressed, resulting in two near misses, with temporary loss of control of the vehicle. (3) the failure still exists, however I have not used the cruise control for two months. I had contacted a Ford dealership fully explaining the problem and was told that there was no recall; I would have to take the vehicle in and pay for it.

- Plymouth, MI, USA

problem #8

Jul 252001

Explorer 8-cyl

  • Automatic transmission
  • miles
I was driving the truck on my way home. I had driven 12 miles when I notice smoke coming out of the dash board by the steering column. I pulled over and by the time I grabbed my laptop and walked approximately 10 feet from the vehicle to call for help the truck was filled with black smoke and was on fire. I have pictures of the burndt truck, if you would like to see them. I also still have the burndt truck. I have always felt there was a fault somewhere in the dash on this fire. If you would like to see the pictures or the vehicle that can be arranged.

- Chicago, IL, USA

problem #7

Jan 182001

Explorer

  • miles
Faulty GEM module caused malfunction of the windshield wipers, 4X4, lights and power windows. Nlm

- Woodbridge, NJ, USA

problem #6

Jan 182001

Explorer

  • miles

A D V E R T I S E M E N T S

Faulty GEM module caused malfunction of the windshield wipers, 4X4, lights and power windows. Nlm

- Woodbridge, NJ, USA

problem #5

Aug 011999

Explorer

  • miles
Dealer claimed couldn't duplicate.2nd time-replaced multifunciton switch and flasher. Now ok.

- Las Vegas, NV, USA

problem #4

Jun 091998

Explorer

  • miles
In February 1998 the number 40 and 50 began to dim in the speedometer. The dimming has spread troughout the instrument cluster. After several repair attempts the instrument cluster was replced in October 1998. The new one is worse than the original. The problem has continued to spread. At the present time all numbers in the speedometer are either dim or do not light up. The problem has spread to controls on the steering wheel, controls on the door, and the radio. Controls tht do not light up at all are power window adjuster on door, knob to turn on lights, gauges for controlling the light for off, low, or high, and the knob to adjust dimness of instrumnet cluster. Ford had an engineer to look at March 31, 1999. He concluded no reapirs were needed. The problem worsens daily. I am now going through a case with a dispute settlement board. If that fails I will have to contact an attorney. Ford refuses to make repairs. Rental vehicles I have received from them have the same problem. Ford Motor Compnay continues to state they have seen no other vehicle produced bythem with this problem. Your database suggests otherwise. I would like the NHTSA to investigate before someone is killed due to this vehicle failure.

- Zebulon, NC, USA

problem #3

Jun 091998

Explorer

  • miles
In February 1998 the number 40 and 50 began to dim in the speedometer. The dimming has spread troughout the instrument cluster. After several repair attempts the instrument cluster was replaced in October 1998. The new one is worse than the original. The problem has continued to spread. At the present time all numbers in the speedometer are either dim or do not light up. The problem has spread to controls on the steering wheel, controls on the door, and the radio. Controls tht do not light up at all are power window adjuster on door, knob to turn on lights, gauges for controlling the light for off, low, or high, and the knob to adjust dimness of instrumnet cluster. Ford had an engineer to look at March 31, 1999. He concluded no reapirs were needed. The problem worsens daily. I am now going through a case with a dispute settlement board. If that fails I will have to contact an attorney. Ford refuses to make repairs. Rental vehicles I have received from them have the same problem. Ford Motor Compnay continues to state they have seen no other vehicle produced bythem with this problem. Your database suggests otherwise. I would like the NHTSA to investigate before someone is killed due to this vehicle failure.

- Zebulon, NC, USA

problem #2

Nov 251998

Explorer 4WD

  • miles
Electronic module failure not an add on component. Please contac john at superior investigations at the above work number for additional information.

- Palm Beach Gardens, FL, USA

problem #1

Dec 101997

(reported on)

Explorer 4WD

  • Automatic transmission
  • miles
Dash panel will go out. Headlights will stay on, but tail lights will not. Dealer has tried 4 times to remedy the problem. Sometimes it will work properly for about 2 weeks, but then defect will reoccur. This is an intermittent problem.

- Louisville, CO, USA

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