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10.0

really awful
Crashes / Fires:
45 / 0
Injuries / Deaths:
86 / 7
Average Mileage:
2,440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Explorer wheels / hubs problems

wheels / hubs problem

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1998 Ford Explorer Owner Comments (Page 3 of 17)

« Read the previous 20 complaints

problem #300

Mar 212001

Explorer 4WD

  • miles

A D V E R T I S E M E N T S

Departed topsham, me traveling South on I-95. About 1/2 hour outside of manhatten, NY the right rear tire blew out casing the Ford explore to swerve to the right and hitting the guardrail. (dot number: W2hlipy317 tiresize: 235/75/R15)

- Topsham, ME, USA

problem #299

Mar 262001

(reported on)

Explorer 4WD

  • miles
Right rear tire shows signs of crack where the tread meets the sidewall completely around tire. This tire is not covered under the recall, and the only thing they said that they can do is to replace the one tire at cost to my local Firestone dealer. Any ideas on what to do I know the last thing they want is a another recall. (tiresize: 235/75/15)( dot number: Tire size: 235/75/15 )

- Levittown, NY, USA

problem #298

Sep 062000

Explorer

  • miles
The front Firestone tire suddenly deflated, the driver lost control of the vehicle and was killed during accident. (attorney for estate). Nlm

- Maywood, NJ, USA

problem #297

Feb 152001

Explorer 4WD

  • miles

A D V E R T I S E M E N T S

The first Firestone tire failed on the left rear and was replaced by Firestone with much argument. It had a crack running all around the tire by the belt. Now the right front and right rear tire are starting to show the same cracks all around the edge of the tire belts. My local tire dealer indicated that this is the early beginning of tread separation. These tires were built in wilson North Carolina and firstone isn't recalling these tires. When is NHTSA going to force Firestone to recall the rest of the defective tires made in wilson nc?( dot number: Tire size: P235/75R15 )

- Milford, MI, USA

problem #296

Feb 012001

Explorer 4WD

  • miles
My tires have leaked air since the SUV was purchased. I know this has something to do with thread seperation. I thought I had a leak and needed a plug several times but no plug was necessary. I have been to several service stations and all have told me the thread of all 4 tires is 40% worn out. There are only 23000 miles on this SUV. They have also told me it is not safe to drive my vehical. I have been to Firestone in revere MA and they want 145 dollars for tires. They told me that they are defective, but that NHTSA made a deal with firstone to allow them to only recall 15 inch tires. These tires have not been recalled. This is a travesty to the safety of americans and a disgrace to your organization. These tires should all be recalled and replaced with non Firestone tires. People are going to die from this, why would you only make them recall 15 inch tires. Please let me know what I can do to get Firestone to replace my tires with another brand for no charge. (tiresize: 16 inch)( dot number: Tire size: 16 inch )

- Revere, MA, USA

problem #295

Jan 032001

(reported on)

Explorer

  • miles
The Firestone tire blew out while driving in heavy traffic. Nlm

- Gainsville, VA, USA

problem #294

Dec 122000

(reported on)

Explorer

  • miles

A D V E R T I S E M E N T S

Firestone Wilderness AT tires (15 inch) experienced 12 flat tires and 2 tread separations all prior to recall 00T005, consumer purchased new tires of a different brand, consumer has now traded in 1998 Explorer to lease a 2000 Explorer and is requesting reimbursement for the previous tire failures and is requesting that the Firestone tires on the 2000 Explorer be replaced with another brand.

- New York, NY, USA

problem #293

Jan 252001

Explorer

  • miles
Indentations (rounded grooves) that radiate from the hubcap to the tread were noticed today by an engineer on a jobsite. We inspected all the tires, the left rear tire has three such indentations, the right rear tires had two, and we only found one on the left front tire. No such indentations were found on the right front tire. The engineer said that this was the first indication that my tires were breaking down!!! (dot number: W series tiresize: P235/75R15)

- Sacramento, CA, USA

problem #292

Mar 301999

Explorer

  • miles
I had stopped to get gas and tire was fine. By the time I had gotten up to speed on interstate, I had only gone about 5 miles when the tire blew out. I went by the dealer a few days later, because the car was still under warranty. They told me they didn't warranty the tires I would have to have Firestone pro rate it. I did not want any more Firestone tires so I kept the spare on for a while then had dealer mount the spare on to the permanent rim on 7/8/99. At that time I asked them to look for a hole on the blown tire. They said it was shredded so bad they couldn't find any one hole it wouldn't hold air at all. These tires wore so bad that I purchased new bf goodrich on 6/29/00. (dot number: W2hl tiresize: 235/75R/15)

- Live Oak, FL, USA

problem #291

Nov 302000

(reported on)

Explorer

  • miles
Consumer was denied refund for the cost of replacement tires because they were purchased prior to January 1, 2000, the tires were replaced because they cause poor handling in the vehicle, once replaced the vehicle handled perfectly. Nlm

- Payson, AZ, USA

problem #290

Mar 012000

Explorer

  • miles

A D V E R T I S E M E N T S

Firestone woilderness at tires caused vibration and noise while driving, consumer request reimbursement. Nlm

- Kernersvil, NC, USA

problem #289

Dec 012000

Explorer 4WD

  • miles
These tires were not under the original manufactures recall, however, I recently had the tires inspected by a Firestone representative because of some concerns we had with the integrety of the tires. Firestone acknowleged that all four of my tires are seperating where the tread is glued to the body of the tire, just where these tires are coming apart and killing people. Firestone will not replace the tires even after admiting that they are defective. They want to charge me over 300 dollars to replace them. There is something wrong here and I need some help. I've spent hours on the phone with Firestone and Ford, only to have wasted my time. Thanks. (tiresize: 235/75R/15)( dot number: Tire size: 235/75R/15 )

- Barnegat, NJ, USA

problem #288

Jan 062001

Explorer

  • miles
I am unclear as to whether my Firestone wilderness tires need to be replaced. I had a flat last week and the tire was almost off the rim just from the flat! do I need to replace just the spare or all 5 tires? apparently, my tires were manufactured in a tn plant but nonetheless, Firestone and Ford combined do not instill any confidence. Thanks for getting back with me. You may email me if it is more expeditious. (dot number: W2hl tiresize: P235/75R15)

- Cedar Park, TX, USA

problem #287

Feb 012000

Explorer

  • Automatic transmission
  • miles
The consumer has Firestone Wilderness AT tires (P235/75R15) on vehicle, while driving on wet (not raining) roads the vehicle has hydroplaned on 3 different occasions.

- De Land, FL, USA

problem #286

Oct 011999

Explorer

  • miles
Consumer had Firestone Wilderness AT tires (dot#W2hl) on vehicle, the tires made a thumping noise and the consumer experienced a rough ride, the tires were looked at by a dealer that stated the tires needed to be balanced and rotated, however after repair the problem still existed, consumer replaced the tires on her own and is requesting reimbursement for the replacement tires and for the unnecessary repairs made due to the faulty tires.

- Tavernier, FL, USA

problem #285

Jan 032001

(reported on)

Explorer 4WD

  • Automatic transmission
  • miles
Left rear tire looses air pressure. Nlm

- Harrisburg, PA, USA

problem #284

Nov 302000

(reported on)

Explorer

  • miles
Consumer was denied refund for the cost of replacement tires because they were purchased prior to January 1, 2000, the tires were replaced because they cause poor handling in the vehicle, once replaced the vehicle handled perfectly. Nlm

- Payson, AZ, USA

problem #283

Mar 012000

Explorer

  • miles
Firestone woilderness at tires caused vibration and noise while driving, consumer request reimbursement. Nlm

- Kernersvil, NC, USA

problem #282

Jan 032001

Explorer 4WD

  • miles
This tire blew out during normal use while under warranty mileage....there was no puncture found and no sharp object that pierced the tire. A large round hole was found in the middle of the tire. The driver did not hit anything..it happened during travel on a cleared and clean and dry southern highway. (tiresize: P255/70R16)( dot number: Tire size: P255/70R16 )

- Island Park, NY, USA

problem #281

May 012000

Explorer

  • miles
Customers started observing wear of front right tire April/2000. Spare tire was placed on vehicle. Now, front left tire has woren out as well, it was first observed in Aug./2000. (dot number: W2hl tiresize: 235/15)

- Lithia Springs, GA, USA

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