This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Explorer has been taken to both town fair tire & Ford dealer and told the Wilderness AT P255/R7016 show tire splitting and cracking, Ford has stated this on a service bill, they rotated the tires and put my spare on the front...but neither Ford or town fair tire will change them, even though they are defected, because they are not on the recall list"??" even though defected!( dot number: Tire size: P25570R16 )
On I-71N, truck starts rocking, person pull up next to me and points to rear. Tire goes flat for no reason. Can not get tire repalced because I drove when the tire went flat.( dot number: Tire size: 255R7016 )
This corrects the information I submitted on 8/16/2000 to better describe that two failures occurred and both were on the right side of the vehicle. My 1998 Ford Explorer ([xxx]) came equipped with the wildernessat tires. During the fall of 1998, I experienced 4 tire repairs and in the early part of 1999, 2 more tire repairs and two failures (note: Four trips to Arizona, from Colorado, had occurred). The two failures occurred later during travel in 1999, one on I-40 outside albuquerque, nm (enroute to AZ at approx 62 mph, a separation at the sidewall/tread area) and the other in phoenix, AZ found as a leaking tire but identified, upon breakdown, as a non-repairable sidewall/thread separation at the thread line). Each failure was replaced with Firestone Wilderness AT tires. However, I lost confidence in the Firestone tires and on May 6 1999 I replaced the four installed tires with Michelin ltx (ms) tires, retaining the spare as an original Firestone.( dot number: Unknown tire size: 235/75R/15 ) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Tread wear is excellent, but there are small cracks in the rubber on both the outside and inside edges of all four (4) tires. In lieu of the problem with other Firestone tires and their recall, my mechanic suggested that I report this as he believes that this condition could lead to tread separation as with the 15 inch tires that have been recalled. Thank you for any assistance that you can give in this matter.( dot number: Tire size: P255/70R16 )
Tires have weather cracks at 23,877miles as stated at Firestone dealer. The dealer said to replace the tires and they would prorate new tires.the tires also have a crack line starting about 1 inch from the top of the tires running around the whole distance of all four tires. The Firestone dealer made no mention of this fact. These are not the serial numbers being recalled but are doing the same thing as the recalled tires. Two other tire dealerships recommended immediate replacement as they felt the tires were defective.I firmly believe that these tires are defective and that all Wilderness AT tires should be replaced.( dot number: Tire size: P235/75R15 )
Tire completely separated and almost caused rollover. This is not one of recalls, but it is defective and maybe should be included.( dot number: Vnhl tire size: P23575R15 )
We found continuous cracks in all four of our 15" wilderness tires on Thursday, August 10, 2000. Firestone refused to replace them because the dot code was vnhl indicating that they were made in quebec. Our Ford dealer, jim ross, told us to go anywhere and buy any tires, and that Ford of Firestone would reimburse us. He said they were scarey looking. He was worried about my wife, luanne, driving on them. Luanne bought 4 new michelins and had them put on for $507.32. Since the damaged firestones were not made in Decatur, it looks like we will not get our money back. We are upset about losing this much money, but my family's safety is more important than $500. I hope your office can look into this probable problem with these tires that so far have escaped the recall, before more lives are lost and property damaged. Thank you so much for your time. Sincerely, bill dugan( dot number: Vnhl )
To whom this may concern, I am writing a complaint as a last resort in hopes that someone will help me with my Firestone tires. I have a 1998 Explorer with Wilderness AT tires that are not made at the Decatur plant and not currently under a recall. However, I have 3 tires that have 37K miles on them (purchased with vehicle) that have cracks and splitting along the entire curcumfrance of the tires where the sidewall meets the treads. I have brought my tires into Firestone, they blame Ford for the 26lb air pressure and say the cracking is "normal" and "cosmetic". I also brought my vehichle into Ford and they said they can do nothing as theydid not make the tire. The mechanic did agree however, the tire is defective. I also brought my vehicle into a Goodyear store, and they too advised me that the 3 tires are defective and the treads are seperating from sidewall. I do not have the money to replace 4 tires, much less 5 and I know for a fact my Firestone tires are defective, even if they where not made in the Illinois plant. I am not getting help from either Ford or Firestone, both refuse to accept responsibility. I would hope someone will be able to conact me and tell me how to proceed. I have a family of 5 and do not want to risk their lives. I thank you for your time.....stacey O'connell( dot number: )
Our Explorer was in the dealership's shop to fix a transmission failure. While in, I asked them to look at a vibration in the steering wheel that intensified while braking. The response on the work order for a vehicle that had just 17,000 miles on it, "tires have rib wear" and "poor quality tires causing vibration". at the time Ford nor Firestone would replace the tires despite the fact that their own personnel noted that the are poor quality tires. Now, with all of the talk of unsafe Firestone tires, I am very concerned that the wilderness ht tires are not included in the recall. I am very concerned that the NHTSA is not looking at all possible poor quality tires and demanding that Firestone replace these tires as well. Your assistance in bringing the issue of the wilderness ht tires out will be greatly appreciated. By the way, the tires are bulging and not wearing well at this time.( dot number: W2uu tire size: P235R15 )
Had the tires checked by Firestone Friday. At 7:30 pm sat we were stoped on I-95 for aprox. 30 min. Due to muck fires. Tires cool, road cool. 8pm at 70 mph right rear tire seperated. No damage to occupants or vehicle. I still have the tire, it is a "poste( dot number: Vnhl tire size: P235/75R15 )
I wanted to advise you that I own the captioned vehicle and have just inspected my tires. I found a cracking around the outside top edge of all 4 tires, where the lugs meet the sidewall. I know that these tires are not currently being recalled but please add my complaint to any applicable list. I am a state of Vermont licenced auto damage adjuster by trade and have some experiance in looking for tire deffects. These tires certainly appear to have developed the problem discribed in reports that I have read, even though I realize that they are not the size that are recalled. I am changing the tires at my own expense and will save them. I would also be happy to forward photos or help in any way. Feel free to contact me.( dot number: Tire size: 255/70/R16 )
Holes appeared in the tires for no apparent reason. Once it happed whil we were driving and the other time we parked the car and were sitting outside and suddenly we noticed that the tire was gong flat. We examined it and inflated it and found not screws, or sharp objects that might have caused it. The holes just appear on the tread for no apparent reason. We feel the tires are defective even thoguh they were not the ones made at the Decatur plant, plus it's already in the news that a lot of the wilderness tires were mislabeled. As a consumer we do not trust Firestone tires, their products are cheaply made and not safe. The company does not respond to our concerns and most of the time they give us the runaround.( dot number: Tire size: LX )
A D V E R T I S E M E N T S
- Moscow, PA, USA