This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer returned recall card (00T005), however has not received any reimbursement or any documentation, consumer had to replace the tires on 8-9-00 because of a trip to Texas and didn't want to chance anything.
Mechanic found defect on one of the consumer's Firestone tires (P235/75R15), 3 months later a tire experienced tread separation so consumer decided to replace all tires with another brand, consumer received recall notice and sent forms to Firestone, however Firestone rejected reimbursement due to the tires being purchased from a competitive retailer prior to August 9,2000.
The vehicle began riding rough and make alot of road noise, the consumer replaced all the tires prior to recall notice 00T-005, consumer submitted form for reimbursent but the manufacturer denied the claim because the tires were purchased from a competitor prior to August 9, 2000 (Firestone Wilderness AT). Nlm
Consumer received recall letter 00T005 regarding the Firestone tires, however since consumer replaced tires prior to receiving the letter, the request for reimbursement has been denied.
- Rockwall, TX, USA
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The lower paxton police department suggested I report this problem - the officer thought we had a case of tire separation. The Firestone dealer said it was not tread separation. The tire was not repairable. When the tire blew out, (my husband was driving), it pulled him over to the far edge of the other lane of traffic. Fortunately, there was no oncoming traffic. Our Ford dealer (maguires of hershey) told us it was not a Ford problem, and sent us to a Firestone dealer. (dot number: W2hl (457) tiresize: P235/75R15)
Consumer requested reimbursement for four faulty Firestone tires, consumer was told that 6-8 weeks should be allowed for refund but it has been 17 weeks and consumer has not recieved refund. Nlm
A blowout accurred on the driver's front tire and a separation of the right rear tire, Firestone Wilderness AT 25570R16, causing loss of control, Explorer rolled over, the owner, a passenger at the time was killed, mother, driver of vehicle and father both seriously injured. (raymond R. stefani, attonrey for client)
The Firestone Wilderness AT P235/75R15 tires are not included in recall 00T-005, but the consumer has noticed that the tires are so noisy that it is difficult to hold a coversation, tires thump with each revolution of the wheel, consumer experienced the same pattern of noise just prior to loosing the tread of a Firestone tire while driving. Nlm
All four Firestone wilderness tires were inspected and found to have visible cracks, the tires are not included in recall but the consume is waiting for consideration. Nlm
The consumer replaced four of the Firestone tires due to separation defects, consumer is being denied reimbursement because the replacement was prior to recall notification (00T-005).
Consumers daughter owns the vehicle that has the Firestone wilderness tires which have experienced three blowouts prior to recall, consumer is trying to obtain recall (00T-005) replacement, however the tires may not be on the list for six months, consumer is concerned about the time involved for recall replacement.
The Firestone tires on the vehicle had visible cracks around the tire where the tread separation was occurring, consumer replaced all the tires and is requesting reimbursement.
The consumer has Firestone Wilderness AT tires (P235/75R15), these tires are not included in the recall, however on 2 occasions the tires experienced blowouts where the tread peeled from the tires, the consumer purchased new tires and is requesting reimbursement.
All four Firestone wilderness tires were inspected and found to have visible cracks, the tires are not included in recall but the consume is waiting for consideration. Nlm
A D V E R T I S E M E N T S
- South Fult, TN, USA