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CarComplaints.com Notes: Well, it's not a 2002, so it's got that going for it.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
17,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Ford Explorer accessories - interior problems

accessories - interior problem

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2000 Ford Explorer Owner Comments

problem #2

Nov 292003

Explorer 8-cyl

  • 35,000 miles

A D V E R T I S E M E N T S

The vehicle didn't come equipped with an extended head rest for the driver/passenger side seats. This caused the occupants heads to fling backwards with force when vehicle was rear ended. Both occupants in the front seats sustained severe sore necks, and headaches.

- Kennett Square, PA, USA

problem #1

Apr 192001

Explorer

  • Automatic transmission
  • miles
Seatback does not protect against whiplash. For people 6 feet or taller, vehicle does not have adjustable head rests.

- Thorn Hill, CD, USA

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