My overhead light melted smoked and doesn't work anymore and now I'm having trouble w my dash lights flickering and my automatic lights don't ever shut off

- Alabaster, AL, USA

I am deeply disgusted with your service. I had filed a complaint online and on the phone about the vehicle I have specified on this online system. This was done back in 2011 and followed through with the manufacture and the ca state dept. Of investigations with dmv. I had also sent the 20 page or so complaint directly to a ca state senator. I was sold a vehicle with a fire recall still in effect and registered to the auto dealer of auto West group. The vehicle come to find out had well over 15 safety related recalls in its hisotry. For a number of years I have been trying to aquire copies of what I had sent into your department, the ftc, the state of California and the bureau of auto repairs. Now I find that I am being stonewalled and being told things like they no longer have any records of the problems. I never received a replacment vehicle and I was in fact a victim of financial fraud associated with the purchasing of this vehicle. Bank of America and the used vehicle department at the dealer. Since this time the state of California had enacted a few new lemon law protections. I am certain that my paperwork and complaint write-ups assisted in serving the legislation. It couldn't be more apparent that I am being harassed as a whistle blower.. I have received no information or followup letters from any source. All of them are simply trying to pretend I do not exist. Their has been no resolve of this matter.

- Rocklin, CA, USA

2000 Ford Explorer. Consumer writes in regards to recall states engine running without ignition key could start a fire. Consumer states thought dealership repaired recall problems. Vehicle exploded seven minutes after consumer exists vehicle.

- Middletown, NY, USA

Before my transmission went out my over drive would flash then my 4wheel drive stopped working. I had the 4wheel drive switch replaced and everything was fine until I went to sacramento. After taking care of my eddie bauer Explorer having the transmission flushed and filled on a regular basis. While leaving sacramento stopped at a chevron to fill up before heading back up to Tahoe. As im leaving the gas station all of the sudden there's a loud crunch of metal sound coming from under my car and it wont kick into any gear. Had to have it towed and after reading the thousands of complaints from other owners about their exploders doing the sme thing I figured I would complain. Im tired of big companies screwing the little people over who purchase their products when they are perfectly able to fix it. Shame on U Ford.

- South Lake Tahoe, CA, USA

My vehicle caught on fire while driving on the highway, my mechanic indicated that the fuel system, gasoline was defective. There was a recall in June 13, 2006 for my vehicle, I was not notified of this defect by Ford company. It is now that it was brought to my attention that this was an occurring problem with my vehicle.

- Roosevelt, NY, USA

I came home from dropping my son off at his school social. I heard some sparking noise. Unplugged my cell phone charger. I didn't know what it was at first. 1 minute later I saw smoke and flames coming from my hood. I jumped out the car and called fire department. Guys from the neighborhood put fire out. It started around the brake master cylinder. The cord that attaches to it. Later found out it is control deactivation switch. I'm trying to see who's responsible for repairing the vehicle. Wasn't informed about recall.

- Charlotte, NC, USA

The contact owns a 2000 Ford Explorer. The contact stated that smoke emitted from the steering column. The vehicle was taken to a private mechanic where it was found that there was a shortage in the wiring. The vehicle was not repaired. The failure mileage was 98,000.

- Langley Air Force Base, VA, USA

The contact owns a 2000 Ford Explorer. The contact stated that while the vehicle was parked, it burst into flames. The vehicle was destroyed. The fire department was called to extinguish the flames. The fire was caused by an electrical component. No one was injured during the fire. The contact called the manufacturer and filed a complaint. The manufacturer stated the fire was not caused by any manufacturer design defect. The failure mileage was 140,000.

- Everett , WA, USA

Vehicle engine compartment firewall wiring harness caught fire and partially melted shorting out electrical system while vehicle was was under steady load (3500 RPM) for less than 5 minutes pulling out a stump. Fire was under hood and was extinguished within seconds with water. Engine runs but dash warning lights periodically appear: Engine, ABS brakes, gas cap, etc.

- Minneapolis, MN, USA

The problem started with the drivers door it would not open, with the remote control, the actuator works but the door latch would not open after several weeks of having to open it with the keys I took the door panel open and spay some wd-40 and it started to open but as time when on the rear passenger doors have started to do the same, the child safety locks have got jam and now both doors are failing at one point the rear driver side door didn't open and I had to take it to a mechanic to get it to work but the problem still persists and now the front passenger door does not open it got stock and the handle to open the door has fallen off it has been such a frustrating problem and I went to find out how much it would cost for the parts and its going to cost about $87 per door not including the labor and it very frustrating I wish they do something about it also their was a recall for the cruise control I went to the dealer to get it fix, and they disconnected the cruise control I have call several times they say their is no openings and it has now been four years I have given up.

- Pleasanton, CA, USA

The contact owns a 2000 Ford Explorer. The contact stated that after parking her vehicle she heard a loud noise and then vehicle engulfed into flames. A police report was filed. The vehicle was towed to an independent mechanic who advised her that the failure was due to the electrical system. The vehicle was deemed destroyed. The manufacturer was notified but have not followed up with the contact regarding the failure. The failure mileage was approximately 85,000.

- Waukegan, IL, USA

The contact owns a 2000 Ford Explorer. The contact stated that the vehicle was parked with the engine off when she engaged the headlight switch to shut off the headlights. The knob had become abnormally hot and fell to the floor when engaged. She then observed a chemical coming from the knob casing and black smoke began emitting from under the dashboard near the steering column. The contact stated that the vehicle was parked near a gasoline fuel line and the vehicle then exploded. The stereo was blown out into the street and glass exploded in several different directions. A second vehicle that was parked nearby was also damaged. The fire department was called and a fire report was available. The vehicle was destroyed. The manufactured was not contacted in regards to the failure. The failure mileage was 170,000.

- Little Rock, AR, USA

The contact owns a 2000 Ford Explorer. The contact was driving 5 mph and attempting a left turn with the left turn signal engaged when white smoke emitted from the steering column. The dealer was called and informed the contact that the multi function switch could potentially be the cause of the failure. The manufacturer was called and advised the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 100,000.

- San Marcos, CA, USA

The contact owns a 2000 Ford Explorer. While driving at speeds of 70 mph, smoke began pouring from under the hood. As the contact was moving the vehicle off the roadway, the vehicle caught on fire. The fire department arrived and advised the fire was so severe that they were unable to determine the exact cause of the failure. The fire chief ruled the fire as mechanical. The contact stated the vehicle was previously repaired under an unknown recall campaign in order to prevent a vehicle fire. The dealer advised the contact that they were not liable for the fire. The vehicle was destroyed. The current and failure mileages were 125,000.

- Charlotte, NC, USA

The contact owns a 2000 Ford Explorer. The contact stated that her door locks have failed several times. The contact had the vehicle repaired by a local mechanic. The door locks continued to fail after the vehicle was repaired. The contact spoke with the manufacturer and was advised to take the vehicle to the dealer for diagnostic testing. The failure and current miles were not available. Updated 04/15/10. The consumer stated the locks have failed one-by-one. The passenger rear and driver side rear door locks could not be repaired. The trunk lock also sticks. Updated 09/02/10

- Rockport, IL, USA

2000 Ford Explorer XLS. Driving down the road at 25 miles per hour. Vehicle running properly and smoothly. Smoke began bellowing from under hood. Stopped vehicle to open hood to discover engine fire. Vehicle has regular maintenance with full diagnostic less than a weak before hand with no issues. VIN number is not part of current recalls. Baffled as to the start of fire. Mainly burned the main engine electrical harness.

- Oceanside, CA, USA

Total battery drain within 48 hours of charge....alternator checks ok....battery checks ok....regulator checks ok...

- Ashley, IN, USA

The contact owns a 2000 Ford Explorer. The contacts wife noticed smoke rising from the rearview mirror after she started the vehicle. She shut the vehicle off, but the headlights remained illuminated. The dealer stated that an electrical short in the wire caused the failure and they made the repair. The contact stated that since the repair, the headlights would no longer illuminate automatically. The dealer stated this could cause a fire. The consumer stated a recall was performed on the cruise control 2 weeks prior to this incident. The failure mileage was 92,865 and current mileage was 93,000. Updated 01/02/08. Updated 12/12/07

- Jacksonville, NC, USA

The contact owns a 2000 Ford Explorer XLT. While the vehicle was parked in the garage on April 17, 2007; the contact observed the fire and called the fire department who determined the cause was the engine. No prior maintenance work was performed on the vehicle. The current and failure mileage were 104,000.

- Missouri , TX, USA

2000 Ford Explorer. On several occasions when using the left turn signal, a large puff of smoke can be seen coming from steering column. Now, when using the left turn signal all of the entire rear lights flash along with the blinker. The smoke instances are occasional, but the blinker problem is continuous now.

- Weatherford, TX, USA