I bought this vehicle used with about 158,000 miles on it. It sat for a small amount of time. I had it taken to a local repair shop that changed the engine. A couple months later I was making a left turn and the truck jerked really hard and then proceeded to go. The next morning the truck would not move in reverse or drive. It would only move when put into a higher gear. All lower gears just revved up with no movement.
Bought the vehicle in December 2016 with 60000 miles on it. The first week I started feeling a jerking and clunky issue while driving. I took it back to Glenn Automall in Lexington, KY where I had purchased it and they told me it was the spark plugs and they replaced 2 spark plugs and coils. The issue progressively got worse over the following 3 months. By April 15th the vehicle was jerking into gear almost every time I drove and would slip gears or not go into gear at all. I took the vehicle back to Glenn where they told me I need an a new transmission are now telling me there is nothing they can do for me because I did not purchase an extended warranty. Needless to say I am more than frustrated!!!
Purchased Explorer about 8 months ago. Car itself is is very nice condition, low miles for the model year. 2 months after purchase the transmission started to jerk when shifting into 3rd gear, not all the time and not terrible at first. Now, however, it has quit shifting into overdrive along with the hard 3rd gear shift. Checked the internet to find that transmission problems with Explorers is fairly common. Called local repair shop. They told me the only fix is rebuilding the transmission and installing a steel sleeve where the shaft wears on the aluminum case. Cost - $3500. I will have to have it repaired but I won't be buying another Ford in the future.
We bought this vehicle with 11700 miles on it. after about 15000-20000 miles it was shifting hard into reverse and sometime into second. We had the cylinder block replace and now, two years later, it not only is begining to shift hard into reverse and other gears, it is beginning to slip.
- Clinton C.,
Kaysville, UT, US
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As many complaints as there is out there, Ford should be looking at these. I have owned other cars for longer and more miles and never had issues with transmissions. I have only pulled a jetski and small trailer with mine, so I did not put any unwarranted strain on it. My slamming in reverse started at about 60,000 miles. At 100,000 miles I have the transmission looked at it for that. They guy figured he would open it up and find metal fragments or junk in it. It was super clean and nothing wrong with it.
Took it to Ford dealership and they said it had computer program updates it needed and that would fix it....WELL NO IT DIDN'T. Stopped for about 4 days then started again, now here were at 120,000 and its starting to slip and shift rough in all gears. Love this truck but forking out this kind of money for a new transmission is crazy this soon.
Bought a 2007 Ford Explorer with 43,000 miles 2 years ago. In March with 71,250 miles the transmission began to slip. Now it's to the point that I will need to repair. Shop telling me it will cost $1800-2000. I see hundreds of complaints about Ford transmissions on the internet. I will be contacting Ford for a good faith repair, but was told they will probably not honor.
Transmission should last longer than 121,000 miles before major rebuild. My transmission shop says this is fairly common with Ford transmissions 5R55S. Ford should recall or offer to reimburse costs of repairs.
Defective radiator caused transmission to fail. Flushed tranny 5 times and made it 400 miles back home. Oulled valve body and changed filter again. Have been to 5 repair shops including dealer and nobody can properly diagnose problem and repair, just replace transmission. Have replace valve body, replaced solenoids, replaced filters, fluids. You name it. Nobody can fix. Car drives like crap now, not sell-able, no one will accept on trade. Have over 3k invested in repairs with no results. Stuck with a piece of garbage. Had to go buy a GM product for transportation while nice SUV sits in garage collecting dust. Selling all my for products, have two left.
The Ford Explorer 2007 has an "adaptive transmission". When driving in hilly terrain it "learns" very poorly and upon returning to flatter terrain it shifts erratically. It has only 97,000 km / 65,000 miles on the odometer. I live in an area where there are lots of hills and flat terrain, so the problem has been ongoing for years. The problem remains unresolved, notwithstanding a test drive with the Ford service department's transmission specialist at the wheel, who experienced the shifting problems himself. Lately the problem seems to be getting worse, and I think I'm headed for a major repair bill. Ford of Canada just blows the problem off. I'm about to buy a new SUV, and it won't be a Ford !!
Ok here goes. January 2015 at 56,500 miles, the transmission began slipping, jerking etc. Took it to the dealer where purchased and was told $3700 for new transmission w/3yr warranty (covered everything), OR $3400 for rebuilt transmission w/1yr warranty (with exclusions). I opted for the new transmission.
Now, on 5-25-15 (Memorial Day) I sit with no vehicle. Transmission started with the slipping, jerking, etc. yesterday. I got it to the same dealer who installed the "new" transmission and will be having words with them first thing on Tuesday morning. The mileage now? Ha...60,250...not even 4,000 miles were put on the "new" transmission that never should have crapped the bed at 56,500.
So, I will be late for work on Tuesday so I can "chat" with my service adviser, and demand a loaner car for being inconvenienced yet again. I am frustrated beyond words and may need bail money after dealing with them tomorrow.
I will provide an update later this week...
Update from Jun 2, 2015: UPDATE 6-2-15
Dealer said the transmission fluid cooler? in the radiator crapped out and I need to replace the whole radiator unit for only $710. I told the service advisor I would not pay a dime more; he passed me onto the service MANAGER who I told the same thing, not a dime more. He would see what he could do for me and callback. Received callback from service advisor; not the manager about an hour or so later. The car is ready and no charge and I should call him in the am so he can let me know what they found. Next day service advisor told me, get this. 'Upon further inspection, they found a pinhole in the transmission fluid line that sprayed fluid ONTO the radiator". Said they replaced the transmission fluid hose, but I asked him about that because the service sheet said they REPAIRED it. Oh he said yes, they repaired the pinhole with hydraulic tape. I asked about the life expectancy of the repair or were there any restrictions on my driving and he said no. I am now questioning whether I ever needed the transmission back in January 2015 and have zero faith in the dealer.
I turned 16 back in August, and purchased my 2007 Ford Explorer Limited V8. After saving money for practically my entire life I used it to buy a car I though I would enjoy. I drove the car for about a week before noticing the transmission clunking when accelerating slowly. I noticed that the problem seems to go away under harsh acceleration but slippage occurs when shifting. I hope that Ford takes responsibility for this problem because this seems like it is going to be something I will have to throw money at for years to come.
THIS IS THE SECOND TIME THE TRANSMISSION STARTED GIVING ME PROBLEMS. THE FIRST IT WAS UNDER WARRANTY. I'VE OWNED FORDS MOST OF MY LIFE INCLUDING AN EXPLORER FOR THE PAST 18 YEARS. THIS IS THE FIRST TO HAVE ANY PROBLEMS.
what a POS. i can't believe i own stock in this company…. I'm strongly considering selling my 20,000 shares
of ford stock. i can't own stock in a company i don't believe in or trust their products.
Just this year, i bought a sl500 benz but I'm really wanting the sl63 instead… i love power… awesome car…. last week i bought a Nissan LEAF…. amazingly quiet peppy little eco-green car… 2 months ago,,, i bought a prius with 210,000 miles on it… it gets 56 mpg and drives like a champ…. then today,,, i did something really stupid and bought a 2007 ford explorer with 125,000 miles…. what a POS. I forgot how bad fords are,,,, but when i bought a ford van 15 years ago… it was a POS also…. I'm kicking myself for forgetting how craptacular these ford products are. every time i try and support american car companies,,,, it comes fiercely to bite me in the arse. How i forget so quickly…. not again. I've owned many Lincoln town cars,,,, best care they ever made…. but, of course, they stop making that model.
EX-FORD EMPLOYEE, CONVINCED MY WIFE TO PURCHASE A FORD EXPLORER INSTEAD OF A HONDA SUV. AND TOTALLY REGRET IT!!! SORRY, WILL NEVER BUY A FORD AGAIN!!! DON'T OWE ANYTHING ON THIS TRUCK ANYMORE BUT IF I CAN SELL IT FOR THE VALUE AND PROBLEM I WILL BUY THE HONDA MY WIFE WANTED!!!
HAVE HAD THE JERKING LOOKED AT BUT WILL COST AN ARM AND LEG. NOT ONLY THE JERKING HAPPENS WHILE I'M DRIVING AT 60MPH ON THE INTERSTATE, THE 4WD COMES ON WHEN I TURN ON A/C OR HEAT! THE AUTOMATIC ROW BARS FREEZES EVERY NOW AND THEN EVER SINCE I BOUGHT IT. I WOULD HAVE TO LITERALLY CLIMB INTO MY TRUCK.
THE SALES MAN WAS ALL ABOUT SALES NOT CUSTOMER SERVICE. I HAD ALREADY 300 MILES WHEN I BOUGHT THE EXPLORER BUT THEY DIDN'T SPECIFY... FROM THE BEGINNING THIS TRUCK WAS A PROBLEM!!! I WILL NEVER BUY A FORD AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I WILL NOT HESITATE TELLING MY PROBLEMS WITH MY FAMILY AND FRIENDS WHEN THEY ARE LOOKING TO BUY A VEHICLE.
we returned 3 different times to the ford dealer to have the issue resolved and each time it was not resolved. at 35000 miles it was popping in 3 rd gear. the battery was charged. at 45000 the fluid was changed because 3rd gear was shifting hard. @59900 the solenoid switch for 3rd gear was changed. somewhat easier shifting but got worse over time and finally at 78000 the 3rd gear would not shift. we were told a new transmission was needed at $3500.00. after working with Ford and the dealer, our cost is down to $900.00. now the transmission will not be available until Mid march. so after discussions a sub with the same warranty was found and hopefully will be in next week.
Ford is liable for this because we did all we could have done to have it corrected while under warranty. I will be buying a truck in the next couple years and a car too, so guess where I will not go for them?
Our 2007 Explorer XLT 4.0 has 41,000 miles on it and shifts OK going forward. The major issue occurs when placing the car in Reverse, it is delayed and slams into gear with a Very Loud Clunk. I mentioned the delay when the car was under the 6 year ESP coverage but it really was not very bad at the time and we had no other symptom, such as the CLUNK. Now out of warranty and recently getting worse I just dropped the car off at the Ford Dealer (Toms Ford, Keyport NJ, Great Dealership) and I am waiting for news. I wanted to share my experience going forward since it appears this is a common issue with Ford Transmissions. My other Explorer, a 2006, has over 150k miles and had no symptom at all. I believe there is a design issue and if you drive the vehicle causing it to shift often no matter the mileage the transmission may develop symptoms.
I suspect from reading various complaints my issue is with the Server Bore which requires the transmission to be removed and also the contents of the case removed to repair, so basically a total rebuild.
If the servo Bore is the cause of my symptom I will be calling ford and obviously if they make no attempt to assist in funding the repair I will be switching to another manufacturer for my next purchase. All cars can have issues no matter who makes them. This may be my last domestic purchase but it really depends on ford’s decision to make adjustments do to the very low mileage.
A D V E R T I S E M E N T S
I bought this vehicle used with about 158,000 miles on it. It sat for a small amount of time. I had it taken to a local repair shop that changed the engine. A couple months later I was making a left turn and the truck jerked really hard and then proceeded to go. The next morning the truck would not move in reverse or drive. It would only move when put into a higher gear. All lower gears just revved up with no movement.
- graham870, Forrest City, US