This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front brakes has a rubbing, screaming sound, louder when turning or applying brakes, sometimes the steering wheel is hard to turn when this is happening, not for sure if the noise is coming from the front, middle or the back it is so loud, we have 4 years of the sound on tapes. Thought the tapping would help Ford Motor Company at bluebonnet find the problem, instead we were laughed at and treated rudely.the gear shift has been replaced twice by Ford and still has sticking problem, we even had the Ford Corp involved, no solution of the matter has been resolved as of today, Ford Corp office offered us a employee rate, but when speaking with a salesperson from blue bonnett Ford, we would loose the $10,000 we put down, I have a vehicle we refuse to drive long distance, in fact we rent a vehicle to go out of town, because Ford could not tell me if it is safe or unsafe, we has owner feel it is dangerous.
The contact rented a 2008 Ford Explorer from an authorized dealer. While driving approximately 10 mph, the contact proceeded to park the vehicle in a hotel parking lot. The gear shifter was in the reverse position when there was an unexpected and drastic acceleration. Immediately, pressure was applied to the brake pedal, but the vehicle failed to slow down. The warning indicator was illuminated on the instrument panel. The vehicle crashed inside of a hotel room. The contact crashed into a truck in order to avoid crashing into the hotel office and pedestrians. The truck then crashed into two other vehicles. The air bags failed to deploy. The driver sustained a mild whiplash, injuries to the neck, a fractured toe, and a mild concussion. The vehicle was completely destroyed and was towed to a collision center. The police and ambulance were called to the scene and a police and incident report were filed. The insurance company was notified. The cause of the failure has not yet been determined. The other vehicles were damaged. The failure and current mileages were unknown.
The contact owns a 2008 Ford Explorer. The contact stated that the brakes failed on seven occasions. The brake pedal would make a clicking sound. The dealer inspected the vehicle twice however they were unable to diagnose the failure. There were no deaths, injuries or police report. The current mileage was 10,800 and failure mileage was 7,000.
- Centerville, TX, USA
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- Stockdale, TX, USA