CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.
The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.
It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.
3.5
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,800 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Explorer. While accelerating from a traffic light, the vehicle started to vibrate uncontrollably. The contact stated that the failure only occurred when driving from a complete stop or when decreasing in speed. Also, while driving 15 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure only occurred once. The contact also stated that the interior lighting on the instrument panel would dim occasionally while driving. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 36,800.
- Lockport, NY, USA
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- Lockport, NY, USA