Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.

The NHTSA complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation in June 2012 but hasn't reached a decision about a recall yet. In the meantime, buyers beware.

It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
64,208 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Explorer steering problems

steering problem

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2011 Ford Explorer Owner Comments

problem #2

May 272014

Explorer 4WD 6-cyl

  • Automatic transmission
  • 87,417 miles


The contact owns a 2011 Ford Explorer. The contact stated that when backing out of the driveway the power steering failed. As a result, the power steering assist fault and service steering advance tract lights illuminated on the instrument panel. The vehicle has not been taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 87,417 and the current mileage was 87,437. Pm updated 9/4/14

- Wesley Chapel, FL, USA

problem #1

Jun 192013


  • 41,000 miles
The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 60 mph, there was a loss of power steering with the illumination of the warning indicator. The vehicle was maneuvered to the side of the road where the engine was turned off. The vehicle restarted and resumed normally. The failure recurred. The vehicle failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 41,000.

- La Plata, MD, USA

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