fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,420 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Explorer accessories - exterior problems

accessories - exterior problem

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2013 Ford Explorer Owner Comments

problem #3

Apr 162015

Explorer 4WD 6-cyl

  • 35,260 miles


Interior driver and passenger door latches are loose and don't have any resistance on them. Because of this the doors can easily be opened with very little effort at any speed.

- Saint Louis, MO, USA

problem #2

Apr 082014

Explorer 6-cyl

  • 5,000 miles
My 2013 Ford Explorer (limited) spontaneously locked while my 9 month old daughter was in the car with the keys. My wife had just put my daughter in the car with her purse, which had the vehicle keys inside. After she closed the door to walk to the driver's side, the vehicle locked, and would not open. All published vehicle owner's manuals/documentation clearly state that this should never happen. Further, the vehicle has built in mechanisms to safeguard against this scenario which also failed. With the keys in the vicinity of the car, you should be able to touch the door handle to unlock the vehicle. Nothing we tried would unlock the car. We live in a hot climate, so the car was well over 120 degrees. We called the fire department to break in (broken window, and door). After bringing this up with Ford, they've done nothing to fix the problem. They claim it's not their fault, or responsibility to investigate further, and there is nothing they can do. I was lucky help was close by, however, under different circumstances, this could have been far more tragic.

- Riverside, CA, USA

problem #1

Jul 292013


  • miles
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA campaign number: 13V270000 (locks/latches and stated that the dealer informed her it would take a week to receive the parts. The manufacturer was not notified. The contact had not experienced a failure.

- Bloomfield, NJ, USA

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