This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. The contact stated that exhaust fumes entered the vehicle through the air conditioning system when the vehicle accelerated. The vehicle was taken to a dealer where it was diagnosed that the air vents were sucking the excess exhaust fumes through the air conditioning vents. The manufacturer was made aware of the issue. The failure mileage was 15,000.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an unknown speed, the contact noticed smoke seeping through the air vents inside the vehicle. The dealer stated that a rock fractured the air conditioner condenser. The vehicle was not repaired and the manufacturer was notified. The VIN was unavailable. The approximate failure mileage was 19,000.
- Plainview, MN, USA
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- Gilbert, AZ, USA