This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. While driving at an unknown speed, the windshield molding detached. The vehicle was taken to fritts Ford (located at 8000 auto dr, riverside, ca 92504, (951) 687-2121) and was informed that the molding needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
2013 Ford Explorer. Consumer writes in regards to vehicle keypad entry system issues. The consumer stated the keypad is enclosed in a plastic casing and opens maybe one out of three tries, which makes it virtually useless as an entry into the vehicle. The dealer admitted there was a problem, but there was no fix.
Water coming in the vehicle through the third row passenger seatbelt..it then drips on the seat..had it at the dealer three times already..they do not have a clue how to fix it.
- Mahopac , NY, USA
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- Riverside, CA, USA