pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,420 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Explorer body / paint problems

body / paint problem

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2013 Ford Explorer Owner Comments

problem #5

Aug 182014


  • miles


The contact owns a 2013 Ford Explorer. The contact stated that the driver's side door sensor failed to function properly, and the internal lighting remained illuminated and drained the battery. The chime sounded each time the failure occurred, which indicated that the door may be open when it was closed. The vehicle was taken to the one dealer twice and the sensors were cleaned. Within a year of the first repair, the failure recurred. The vehicle was taken back to the dealer, but the contact was uncertain if the dealer cleaned or replaced the sensor. The manufacturer was notified of the failure and advised the contact to take the vehicle to the first dealer again and then a second dealer for further diagnostic testing. The contact was waiting for a response from the manufacturer. The VIN and failure mileage were not available.

- Willow Grove, PA, USA

problem #4

Jul 012014


  • 20,000 miles
The contact owns a 2013 Ford Explorer. While operating the vehicle, the door ajar sensor light illuminated indicating that the front driver side door was ajar although the door was closed and secured. The contact indicated the dome light would also remain on causing poor visibility when driving in reverse at night. The vehicle was taken to the dealer, who replaced the sensor light but the failure eventually recurred. The manufacturer was not notified of the failure. The failure mileage was 20,000. The VIN was not available.

- Shreveport, LA, USA

problem #3

Apr 012013


  • miles
The contact owns a 2013 Ford Explorer. The contact stated that both rear doors would not unlatch without assistance from the driver or front passenger. The child lock was not engaged. The dealer stated that this was a normal occurrence and that the vehicle was manufactured in that manner. In the event of an emergency, the driver and rear passengers would be trapped in the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Hernando, FL, USA

problem #2

Sep 172014


  • 3,000 miles
The door ajar light (drivers door) indicates on dash and beeps even though the door is closed. Interior lights stay on making it hard to see at night. Interior lights stay on after leaving vehicle for several minutes thinking the door is open, running down battery. Vehicle's alarm system activates continuously as it thinks the door is open. Vehicle still under warranty and Ford dealer replaced left front door latch assembly part # dg1Z-5421813-a.

- Phoenix, AZ, USA

problem #1

Apr 012014

Explorer 6-cyl

  • 9,100 miles
Vehicle displays door ajar when drivers door is shut. Happens randomly and has now become a regular occurrence.

- Redford, MI, USA

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