Passenger door ajar warning signal stays on even when the door is shut which is causing all my lights to stay on and my car not locking because the door is saying it-€™s ajar when it is not.

- Lancaster , OH, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving 35 mph, the front driver's side door opened independently and the door ajar warning light was illuminated. The contact called local dealer anderson Ford located at 3900 clemson blvd, anderson, SC 29621, (864) 225-4151, and made the dealer aware of the failure. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 185,000.

- Anderson, SC, USA

The contact owns a 2013 Ford Explorer. The contact stated that the rear passenger side interior door handle was loose. Additionally, the door ajar warning indicator for the driver's door illuminated. The contact called sunnyside motor co., Inc. (944 main St, holden, MA 01520, (508) 829-4333) and a service appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer. No further assistance was provided. The failure mileage was 56,000.

- Clinton, MA, USA

The contact owns a 2013 Ford Explorer. The contact stated that the driver's side door sensor failed to function properly, and the internal lighting remained illuminated and drained the battery. The chime sounded each time the failure occurred, which indicated that the door may be open when it was closed. The vehicle was taken to the one dealer twice and the sensors were cleaned. Within a year of the first repair, the failure recurred. The vehicle was taken back to the dealer, but the contact was uncertain if the dealer cleaned or replaced the sensor. The manufacturer was notified of the failure and advised the contact to take the vehicle to the first dealer again and then a second dealer for further diagnostic testing. The contact was waiting for a response from the manufacturer. The VIN and failure mileage were not available.

- Willow Grove, PA, USA

The contact owns a 2013 Ford Explorer. While operating the vehicle, the door ajar sensor light illuminated indicating that the front driver side door was ajar although the door was closed and secured. The contact indicated the dome light would also remain on causing poor visibility when driving in reverse at night. The vehicle was taken to the dealer, who replaced the sensor light but the failure eventually recurred. The manufacturer was not notified of the failure. The failure mileage was 20,000. The VIN was not available.

- Shreveport, LA, USA

The contact owns a 2013 Ford Explorer. The contact stated that both rear doors would not unlatch without assistance from the driver or front passenger. The child lock was not engaged. The dealer stated that this was a normal occurrence and that the vehicle was manufactured in that manner. In the event of an emergency, the driver and rear passengers would be trapped in the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Hernando, FL, USA

The door ajar light (drivers door) indicates on dash and beeps even though the door is closed. Interior lights stay on making it hard to see at night. Interior lights stay on after leaving vehicle for several minutes thinking the door is open, running down battery. Vehicle's alarm system activates continuously as it thinks the door is open. Vehicle still under warranty and Ford dealer replaced left front door latch assembly part # dg1Z-5421813-a.

- Phoenix, AZ, USA

Vehicle displays door ajar when drivers door is shut. Happens randomly and has now become a regular occurrence.

- Redford, MI, USA