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10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
47,025 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Explorer body / paint problems

body / paint problem

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2013 Ford Explorer Owner Comments (Page 1 of 9)

problem #171

Aug 242021

Explorer

  • miles

A D V E R T I S E M E N T S

I recently had a deeply concerning issue occur with my 2013 Ford Explorer. While I was driving on the freeway my passenger side windshield trim flew off my car (No previous damage to the trim, it was not lifting before the incident).... almost hitting the vehicle behind me. In my eyes this should be a safety concern for the company and replaced by the manufacturer for the safety of their consumers (I reached out to Ford corporate, but they said nothing could be done). This is dangerous for the people driving around vehicles having this issue as a large piece of windshield trim can hit their windshield going 60 mph on a freeway or cause someone to swerve to not get hit by a flying object on the freeway. Upon reading up on the issue this is not uncommon so something should be done before someone is harmed.

- Renton, WA, USA

problem #170

Jul 042019

Explorer

  • miles
Front windshield trim has flown off on the highway on three separate occasions.

- Franklin, LA, USA

problem #169

Sep 182019

Explorer

  • miles
Water entering the body of the vehicle through the third row seatbelt opening. Fills spare tire wheel.

- Franklin, LA, USA

problem #168

Aug 242021

Explorer

  • miles

A D V E R T I S E M E N T S

I recently had a deeply concerning issue occur with my 2013 Ford Explorer. While I was driving on the freeway my passenger side windshield trim flew off my car (No previous damage to the trim, it was not lifting before the incident).... almost hitting the vehicle behind me. In my eyes this should be a safety concern for the company and replaced by the manufacturer for the safety of their consumers (I reached out to Ford corporate, but they said nothing could be done). This is dangerous for the people driving around vehicles having this issue as a large piece of windshield trim can hit their windshield going 60 mph on a freeway or cause someone to swerve to not get hit by a flying object on the freeway. Upon reading up on the issue this is not uncommon so something should be done before someone is harmed.

- Renton, WA, USA

problem #167

Jul 042019

Explorer

  • miles
Front windshield trim has flown off on the highway on three separate occasions.

- Franklin, LA, USA

problem #166

Sep 182019

Explorer

  • miles
Water entering the body of the vehicle through the third row seatbelt opening. Fills spare tire wheel.

- Franklin, LA, USA

problem #165

Aug 052021

Explorer

  • miles

A D V E R T I S E M E N T S

My body seams sealer next to the lift gate hinge is cracked ans leaks water into rear of car and mold grew on carpet. Call all local dealers and body shops. None know how to fix

- Sapulpa, OK, USA

problem #164

Jul 012020

Explorer

  • 100,000 miles
The contact owns a 2013 Ford Explorer. The contact stated she noticed a small leak entering through the seat belt and ending into the wheel well. The contact stated approximately 6 months later, she started to smell a moldy odor and the leak was much larger. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

- Howell, MI, USA

problem #163

Feb 262021

Explorer

  • 103,000 miles
Driver side windshield A-pillar molding flew off, I believe we were on the highway, but no true way to know when. The inner pillar molding appears to be cracked on a few places as well.

- Grand Rapids, MI, USA

problem #162

Dec 222020

Explorer

  • miles
The seals for the interior of the car fail causing water to leak inside the vehicle and down the back seat belts and pooling in the spare tire area of the trunk. This also causes mildew and mold in the carpeting.

- Lynnwood, WA, USA

problem #161

Dec 162020

Explorer

  • 43,579 miles

A D V E R T I S E M E N T S

My Explorer has been parked for a few days, after opening the passenger side, I noticed that there was a large puddle of water sitting there on the floor linear and on the flooring itself. I checked the moon roof, it was closed, no visible water so that is not possible. I checked the side door and seals, no issues. I noticed that water was from the top part of the passenger side inner footing area coming down so I checked the windshield area. And as assumed, water was creeping in from the windshield area due to bad caulking job/defective engineering causing water (rain/snow, etc) to creep in and soil the electrical area and the flooring.

- Silver Spring, MD, USA

problem #160

Dec 042020

Explorer

  • miles
Water leaking in through 3rd row driver side seatbelt, leaks down to powerfold electrical wiring, and accumulates under seat/carpet and into spare tire well. The water coming into contact with the electrical wiring can cause great harm to NY children who sit back there. The water on carpet causes mold and mildew which is a hazard to out health. The water in spare tire well can cause rust and subsequent exhaust fumes to enter into cabin.

- Lonaconing, MD, USA

problem #159

Oct 012020

Explorer

  • miles
Leaks from poor quality welds above rear tailgate. Creates mold in carpet ABS spare tire insulation. Known problem on vehicle. Addition leaks in sunroof due to poor drainage causing motor to fail. Paint bubble fail on hood (known issue on Explorer and Expedition)

- Westport, CT, USA

problem #158

Sep 012020

Explorer

  • 52,000 miles
The driver car door latch broke off and driver door doesn't close properly. The door flys open while in motion especially on turns and I have to hold it closed with one hand while trying to drive with my only other hand. Cannot get in or out of the vehicle! I have to climb in through the passenger or back seat to push the door fully open so I can get in to drive. The door ajar light stays on and the door can open while in motion. Ford said the recall has expired 7/2020 and refuses to fix my car door handle, very dangerous situation I want to sell this vehicle and the new owner will then be in danger however Ford refuses to cover this defect with their door handles that already had a recall on it. Please help me make others aware of this dangerous situation and any new car owners who will have the same issue. This is a known issue with this year Ford Explorer and they refuse to fix it and cover the expense to fix when it was part of a recall that 'expired'. I'm scared I may fly out of the door while driving and get hurt or run over by another vehicle because this door won't close securely.

- Selden, NY, USA

problem #157

Sep 292020

Explorer

  • 793,847 miles
Have leak at 3rd row seat belt at roof on left hand side.seat belt getting wet leaking down on seat and floor. First noticed when tilting 3rd row seat on Sept. 29/2020. Vehicle was parked and not moving. Had rain the night ofsept. 28/2020.

- Berea, KY, USA

problem #156

Aug 012018

Explorer 6-cyl

  • 60,000 miles
The contact owns a 2013 Ford Explorer. The contact stated the hood paint was bubbling, chipping, and peeling. The contact called capital Ford of wilmington 4222 oleander dr, wilmington, nc 28403 910) 799-4060 where informed to contact the manufacturer. The vehicle was taken to an independent mechanic where photos where taken. The manufacturer was contacted who referred the contact to NHTSA. Manufacturer communication number: Tsb 20-2233 was referenced. The failure mileage was 60,000. The consumer provided photos.

- Wilmington, NC, USA

problem #155

Jun 012019

Explorer

  • 100,000 miles
The contact owns a 2013 Ford Explorer. The contact stated that water leaked from the sunroof into the interior headliner eventually causing electrical failures to the 3rd row seat controls preventing the seat to not be able to be adjusted. Additionally, the water damage caused the carpet to mold and rusting of the wheel well. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 100,000.

- Albany, OR, USA

problem #154

Apr 102020

Explorer

  • 45,000 miles
Interior driver door handle does not return to the recessed (parked) position. This same defect is a recall on Ford Fusion and some other similar vehicles; why not on this Ford Explorer? cost to repair at dealer around $150. Worked fine for 7 years. (spring inside door is either broken or off its anchor(s).

- Pasadena, TX, USA

problem #153

Feb 282020

Explorer

  • 0 miles
The contact's son owns a 2013 Ford Explorer. The contact stated her son noticed water leaking from the center of the subframe of the vehicle. The contact also stated her son noticed the roof separating from the subframe. The vehicle was taken to body collusion shop and was informed the vehicle was not safe to drive. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was unknown.

- Lebanon, OR, USA

problem #152

Mar 202020

Explorer

  • 49,000 miles
Water leaking into rear and into the spare tire wheel well. About an inch of water found in the spare tire wheel well. Unsure when this is happening.

- Mansfield, TX, USA

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