really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
31,615 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Explorer miscellaneous problems

miscellaneous problem

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2013 Ford Explorer Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #30

Dec 182015


  • miles


The tailgate lift is unsafe. It does not detect when someone is under it when it lowers. I did not know the person behind the car had pushed the button on tailgate to lift it. My daughter had bent over placing things in back. Unknown to me, I pushed the button inside car to lift the gate, but instead it lowered. It could have squeezed the breath out of my daughter.

- Huntington, TX, USA

problem #29

Jun 062015


  • 48,000 miles
I currently own a 2013 Ford Explorer that has approximately 51K miles. Iżve noticed on more than one occasion, that during periods of sustained driving we experience odor of certain gases or fumes. These odors are not constant, but they are present within the cab even while the windows are secure. Again, the only experiences of these incidents so far are during periods of driving for 2 or more hours continuously. Iżve checked with the Ford Motor Company, and searched online and I havenżT found any recall information regarding emission problems of this nature. We, our family would appreciate if more research could be done on this matter. We personally believe that may lead to a health related illness/injury. Sincereley quenzie cole, msgt, usaf (retired) (910)850-8194 kingqcc@aol.com

- Fayetteville, NC, USA

problem #28

Dec 282015


  • 2,500 miles
I have Goodyear fortera P245/65R17 105T tires as oem on this vehicle.the tread has dry rotted cracks just like the tires recalled in 2015.the first sign of problem was tire light coming on. Why are these tire being recalled also?

- Columbus, OH, USA

problem #27

Sep 022015


  • 42,303 miles


Getting exhaust fumes in the cabin of vehicle at times. Sometimes so bad that it makes you sick nauseous and headaches. Ford refuses to fix problem under there warranty. It happens at any time slow or at highway speeds when using the ac or heater it is even worse.

- Connersville, IN, USA

problem #26

Aug 302013


  • 1,000 miles
When accelerating gas fumes smell inside vehicle (rotteb eggs) after couple of hours driving getting bad headache from it. It's very harmful for people inside car, because it my cost CO2 poisoning. Dealer have no fix for it.

- Chicagp, IL, USA

problem #25

Oct 292015


  • 30,000 miles
Under heavy acceleration (I.e. highway on-ramp), a very strong odor (burning rubber, exhaust?) enters the cabin. This happens every time, whether the ac is on or off, recirculating or fresh air. The odor is extremely strong and lasts several minutes. I'm especially concerned for my 3 year old son who is exposed to this.

- Cumming, GA, USA

problem #24

Jun 252015


  • 31,664 miles


Paint is bubbling across the front edge of hood. Ford is refusing to repair the problem.

- Geneva, FL, USA

problem #23

Oct 202015


  • 40,000 miles
Exterior door handles loose and sticking.

- Varney, WV, USA

problem #22

Oct 102015


  • 44,000 miles
I have 44,000 miles and over the past few months have been experiencing exhaust fumes entering the cabin after driving on the expressway for a period of time and coming to a stop with the defrost on and rear A/C

- Orland Park, IL, USA

problem #21

Oct 062015


  • 27,000 miles
Exhaust gas entering the cabin during hard acceleration or when driving at sustained highway speeds. Appears to be related to rear air conditioning sucking air from underneath rear of car!

- Erie, PA, USA

problem #20

Dec 312014


  • 17,000 miles


I purchased my vehicle from the jennings anderson Ford dealer. It had around 17,000 miles on it. Shortly after I vehicle, I brought it in because the exhaust fumes are being sucked into the vehicle when I accelerate such as getting on the freeway. David savinich (service adviser) told me that Ford was aware of the problem and they had a fix for it. They installed their fix but it is still sucking in exhaust fumes. I talked to jeff asher (service dept manager) and I asked him whether Ford had a fix for it. I was told no. I asked jeff to call me if there was a fix. It has been over a year and their is still no repair. I get a bad headache every time I get on the freeway. It is so bad that it also makes me nauseated. I am unable to use the air conditioner recirculatation in the car.

- Boerne, TX, USA

problem #19

Mar 012015


  • miles
A warning pops up stating shift to park when it is clearly in park. This has been happening for a few months now. Have to push the button at front top of shifter a few times to make it sense that it is in park.

- Huntingdon, TN, USA

problem #18

Sep 282015


  • miles
Naging door jaar open sensor, for under 2 years its already faulting

- Richardson, TX, USA

problem #17

Sep 202015


  • 62,000 miles
Door handle broke off when pulling on the latch to open car door.

- Camden, SC, USA

problem #16

Aug 092015


  • 39,739 miles
On several occasions within the past 3 weeks, while attempting to put our vehicle into "park" we received a warning light that we needed to "shift to park", except the shifter was placed in the park position every time; this occurred to both my husband and myself. I was afraid the vehicle would not stay in park on hills or slopes in parking lots and in my sloped driveway where there are lots of small children playing and riding bikes because of this warning and would roll away killing someone. Recently, our Explorer would not start, our key fobs would not lock or unlock the doors; I was stranded. This last time on August 24, 2015 I contacted Ford roadside assistance to tow it to the closest Ford dealership to find out what was wrong. Turns out the shifter was defective and as a result it drained the battery. It cost me $672.39 to replace the shifter and the battery; which is a lot of money when your out of work/retired with health issues. I also kept the old part for evidence. I talked to another Ford Explorer owner who also had the same problem and to date there is no recall I suppose because no one is dead, yet.

- Bethel Park, PA, USA

problem #15

Jul 152015


  • 59,800 miles
Despite the plethora of claims posted on this site about exhaust inside the cabin of 2011-2015 Explorer, and repeated information that the "tsb" Ford has issued does not work, NHTSA has failed to act. How dare you continue to allow so many lives to be put in unnecessary danger" what is the cost of life over Ford's bottom line? who must die? is my accident where I suddenly passed out and wrecked not enough? do you know how it feels when you're told by a pediatrician that your 8 year old may have permanent brain and pulmonary damage from chronic exposure to carbon monoxide and exhaust? why have you done nothing? I'm a single mother who was willing to pay $52K so that I could have a safe vehicle for my family, and instead we are being poisoned. I have had this vehicle in 6 times with no resolution and Ford refuses to buy it back. I have been repeatedly been lied to that the issue is the ptu and continued to drive with my children unaware we were being poisoned for 60K miles. I cannot afford another vehicle until a fix surfaces, what am I to do, drive around with the windows down? I don't feel that is acceptable in a $52,000 vehicle, do you? what about the potential long term health issues that are now surfacing? should I keep putting my kids in this car since it is my only means of transportation? would you put your 4 and 8 year olds in it? shame on the NHTSA for not taking this issue seriously and continuing to allow families to breath in such hazardous and life threatening fumes. I hope you all drive one of these vehicles and put your babies in them and they get sick, just like mine, so that maybe then you'll react. Those that read this message should be embarrassed for your failure to do nothing over such a severe "design flaw", your failure to act makes you not just disgusting examples of human beings, but americans in particular. Do I have your attention now"

- Cloverdale, CA, USA

problem #14

Jun 302015


  • 35,000 miles
My mechanic discovered rust bubbles on my hood on or about June of 2015. It is very awful looking for a vehicle which is only 2 years old and parked where there is no river waters.

- Bronx, NY, USA

problem #13

Nov 242013


  • 20,000 miles
2011-2015 Ford Explorer there is a "design flaw" in which the internal cabin air vents are sucking in exhaust and carbon monoxide. Ford has issued a fix (tsb 14-0130) but not a recall and there is a class action lawsuit. For me it is happening on acceleration and going up steep grades and there is a sulfur/mechanical burning smell that wafts in. The kids and I, as well as anyone else in the car for long durations, have been getting migraines, dizzy and just flat out sick. I drive for work and the dizziness and migraines has become so frequent, as well as mixing up words when I'm speaking, that I was beginning to think something is seriously wrong with me. I passed out and wrecked it when I had only 20,000 miles on it and I kept saying "I don't understand what happened, I just passed out". I had gone up the grade on 101, where the fumes become extremely potent, exited, and had just got on to the ranch road and was going slow and I was (for the most part) un-injured and no one was with me. I have had it in 5 times for the smell but it wasn't until this last time that they told me what was really going on. Ford wouldn't pay for the fix even though I have a Ford premium 100K mile warranty because their warranty excludes "design flaws" but fortunately henry curtis Ford picked up the tab and I had to pay the $100 deductible. While the problem is not happening as frequently, it still happens in certain conditions. Ford is refusing to give me a new car. This is a very dangerous "design flaw", which means it's in every Explorer out there, including the ones the law enforcement officials drive. Every one needs to know and Ford needs to do a recall before someone dies...updated 09/15/15

- Cloverdale, CA, USA

problem #12

Jun 082015


  • 0 miles
Exhaust fumes are coming in the cab. Strong smell when accelerating fast. My eyes burn and water everytime I drive it. My allergies have been off charts since we purchased it in May 2015. I took it to Ford thinking I have bumper to bumper and 46000 miles left on my warranty so I thought they would solve it's problem. They call me at work and tell me it's not covered under warranty. They tell me it will cost me $700 to fix. I feel like that's on Ford to fix.

- Florence, SC, USA

problem #11

Jun 302015


  • 53,000 miles
Radiator hose breached, decompressing radiator. Radiator hose was rubbed open by nearby metal compressor line running perpendicular. Hole was 1" by 1/2". radiator immediately emptied, engine overheated and shuddered. Repair made by Ford dealership only replaced hose and flushed coolant. Ford did not remedy situation where metal compressor line is adjacent and sometimes in contact with radiator hose. I have photo and video proving the ac line rubbed the hose open.

- Baton Rouge, LA, USA

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