This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer. The contact stated that rainwater was leaking into the cabin of the vehicle from the passenger-€™s and driver-€™s side third-row roof seat belts anchors to the seat belts, and onto the floor of the rear of the vehicle. The contact placed a blanket on the folded third-row seats and the trunk floor; upon returning to the vehicle, the blanket was soaking wet. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 60,000.
- Redding, CA, USA
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- Redding, CA, USA