pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,738 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Explorer fuel system problems

fuel system problem

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2014 Ford Explorer Owner Comments

problem #5

Oct 182016

Explorer 4WD 6-cyl

  • 24,800 miles


Strong and fairly constant (daily) exhaust odor entering inside of car, making me and my kids nauseous/sick. I just purchased this car from girard Ford in norwich, ct less than 2 weeks ago and complained to them less then 5 days after purchase. I brought into their service garage and they said they couldn't smell fuel. They also told me they test drove for a total of an hour and a half, but that doesn't coincide with the odometer reading from when I dropped it off. Odometer shows that they only drove for maybe 30 minutes. The fuel smell disrupts driving, daughter felt like she could vomit. This occurs every day. It just comes on at times when accelerating uphill or on regular road, once the smell is there it lingers in the car for remainder of drive.

- Ivoryton, CT, USA

problem #4

Mar 012014

Explorer 6-cyl

  • 200 miles
Under hard acceleration, when trying to merge with interstate traffic for example, the cabin is filled with a smell of burning oil and/or exhaust. This has been noticeable since the vehicle was purchased new (picked up with < 50 miles on the odometer) and has not gotten better after 4900 miles.

- Powell, TN, USA

problem #3

Jun 022014


  • 8,000 miles
Upon consistent moderate to heavy throttle, the cabin fills with fumes/odor which smells like a mix of exhaust and burning/smoldering plastic or epoxy. It is strong, easily repeatable and happens all the time while traveling up long consistent grades etc. Does not happen in easy city driving, merging onto an express way, it happens nearly 100% of the time.

- Emeryville, CA, USA

problem #2

Nov 052013

Explorer 6-cyl

  • 390 miles
Within 24 hrs. Of purchase, driving on even road dry conditions approx. 40 mph engine shut off while in motion no hesitation no bucking just shut off. Pulled off side of road restarted ok took to dealer (jack byrne Ford) no code no idea what caused it, could not get to repeat. This vehicle is primarily driven on the highway we are deathly afraid that this will happen again at a higher speed and will result in a rear end collision. Spoke to the sr. Regional customer service manager for NY/NJ. She states that the dealer looked vehicle over and could not find problem nor could they repeat it no code she could not state the vehicle is safe to drive just that the dealer couldn't find anything and its ready to be picked up at dealership.

- Malta, NY, USA

problem #1

Aug 102013

Explorer 6-cyl

  • 300 miles
Exhaust smell coming out from air conditioner system at high rpms (about 3500).

- Brooklyn, NY, USA

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