This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on interstate 10 at 70mph, the weatherstripping blew off hitting the car behind me. When it blew off, it was very loud and distracting causing me to swerve on the road
Left side windshield trim molding flew off hitting car behind me. Causing car to then chase me down and run me off the road. Two months later the right side flew off while driving luckily not hitting another car on the road. Something needs done about this. Every Ford Explorer I see on the road is missing one or both of these trim pieces! Do better FORD!
The components that hold the windshield in started coming out going down the highway at 55 miles per hour terrifying me that the windshield was coming out. I understand that this is happening a lot in the ford explorers. I am having components replaced next week.
The A-Pillar Windscreen TRIM on each side of the vehicle are a failed Ford design and require pending replacement to prevent them flying off whilst traveling and endangering other road users or pedestrians.
- San Diego, CA, USA
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The contact owns a 2015 Ford Explorer. The contact stated while starting the vehicle, the front windshield wipers activated independently. The contact removed the fuse to stop the windshield wipers. The vehicle was not diagnosed. On another occasion while starting the vehicle, the vehicle lost power steering functionality with the steering assist fault message displayed. The contact turned off and restarted the vehicle and the message disappeared and the power steering functionality returned. The vehicle was not diagnosed. On another occasion while the contact shifted the vehicle into park(P), the vehicle delayed recognizing that the vehicle was in park(P) and failed to turn off as needed. The manufacturer was contacted but provided no assistance. The failure mileage was 170,000.
The window trim on the passenger side flew off while I was driving on the freeway. Also, my backup camera has been malfunctioning, the camera works off and on. It will work, then black out. At times is does not work at all.
Vehicle window trim, (Front right) detached and flew off vehicle when traveling between 50-60mph. I was unaware that this wasn't an isolated incident until the news reported a potential investigation.
There is a leak on the drivers side of the car in the front and now there is standing water on the floor that leaks through when there is a rainstorm. There is also a significant leak where the lights are by the moon roof. The water is saturating the ceiling and drips on the radio and other parts of the car. The sunroof no longer works. This happens every time it rains and when it is stationary. The ceiling lights will fill up with water and drip as well. Since there is no heat on the passenger side of the car I am unable to clear the windshield of any fog which is very dangerous.there are forums on this all over the internet and I know 2 other people who have the same problems with their Ford.
1st concern: My 2015 Ford Explorer is at 84,000 miles. I have captain (bucket) seats for the 2nd row. About 6 months ago, my son couldn't get out his seat belt. The red button wouldn't release and it was tight around his waist, eventually I was able to make enough room from him to slide under the lap belt. The estimate I received 3 weeks ago was $230 not covered under warranty. I have never had to replace a seat belt. 2nd concern: This past weekend traveling 70 mph on a highway I heard flapping outside the front drivers window the panel was shaking for about 30 seconds then flew off. Before I could safely stop the rubber that would have been underneath the panel came loose and started hitting the driver's side window. I inspected the passengers side and it has also lifted and will come off soon. I haven't had an opportunity to get an estimate but I feel as these are issues that should be happening. Both in my opinion are safety concerns, nothing should be flying off the car and seat belts should work.
The contact owns a 2015 Ford Explorer. While driving approximately 68 mph, the front passenger side "A-pillar" (part of the windshield) detached from the vehicle with a loud explosion. There were no warning indicators illuminated. The vehicle was pulled over to the side of the road. The contact called parks Ford of wesley chapel at 813-907-7800 (located at 28739 fl-54, wesley chapel, fl 33543) and was informed that they were aware of the failure, but there was no recall. The manufacturer was made aware of the failure and provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was 43,682.
The intermittent wipers turn on by themselves or unable to turn them off. This causes the driver to Focus on trying to turn them off, while taking your eyes of the roadway.
Headlights are suppose to be sealed units but when I'm driving in the rain the water gets in. Ford denied warranty replacement of them calling it condensation and that is normal. The water stays in for a day or two but when driving at night it obscures my vision from the light being defused. This is a known problem by Ford and they don't seem to want to own up to it. I sent pictures to them but have since deleted them I will take more the next time it rains when I'm traveling.
My car has projection headlights. On a dark road, it appears as though there is a black curtain over the top half of my windshield. Road visibility is limited by this, this would be the cut off line where below the line there is light and above it is total darkness. On back roads where there are no street lights, this is a horrible blind spot that is worsened by going down hills and around curves. Going down a slope causes the projection to be shortened to immediately in front of the vehicle. If there were pedestrians or animals beyond this area, they would be invisible. Driving over bumps in the road make the cut off line bounce around, quickly becoming annoying as well as dangerous. Anything above this cut off line is invisible, such as road signs. On a perfectly straight and level road the lights are bearable.
A D V E R T I S E M E N T S
- Milton, FL, USA