This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Explorer. The contact stated while his son was driving 40 MPH, the accelerator pedal was depressed and an abnormal sulfur odor was detected in the cabin of the vehicle. There was no warning light illuminated. The contact's son drove the vehicle to his residence. The vehicle was taken to the dealer and an unknown manufacturer-€™s recall repair was performed. The contact stated that the sulfur odor was still present while driving the vehicle. The contact reference NHTSA Action Number: EA17002 (Structure, Engine and Engine Cooling) and NHTSA Action Number: PE16008 (Engine and Engine Cooling, Structure). The vehicle was not taken back to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.
- Malden, MA, USA
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- Malden, MA, USA